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DoubleTree by Hilton Queenstown

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Queenstown

Dining
Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets
Bar (on property)
In-room safe, soundproofing, free WiFi, bed sheets
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Place, The Remarkables Ski Area
  • Place, Queenstown Event Centre
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪12 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪17 min walk‬

Room options

View all photos for King Accessible Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

King Accessible Room With Kitchenette

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

9.0 out of 10
Wonderful
(27 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

8.6 out of 10
Excellent
(23 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

King Room With Kitchenette

  • Sleeps 2

View all photos for Twin Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room With Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe Twin Room With Lake View And Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room With Lake View And Kitchenette

  • Sleeps 2

View all photos for Deluxe King Room With Lake View And Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe King Room With Lake View And Kitchenette

  • Sleeps 2

About the neighborhood

Kawarau Falls

Within a short walk of Lake Wakatipu, DoubleTree by Hilton Queenstown is within a mile (2 km) of The Kingston Flyer. This 4.5-star hotel has 98 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Remarkables Park Town Centre - 15 min walk - 0.8 miles
  • Queenstown Event Centre - 4 min drive - 1.6 miles
  • Queenstown Gardens - 11 min drive - 5.7 miles
  • Queenstown Mall - 11 min drive - 5.9 miles
  • Skyline Queenstown - 12 min drive - 6.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪Airspresso - ‬5 min drive
  • ‪Boatshed Café - ‬6 min drive
  • ‪The Meat Preachers - ‬5 min drive
  • ‪Wakatipu Grill - ‬6 min walk
  • ‪Odelay - ‬5 min drive

About this property

DoubleTree by Hilton Queenstown

Luxury hotel with a fitness center and a 24-hour front desk
At DoubleTree by Hilton Queenstown, guests have access to a gym, WiFi in public areas, and a meeting room. Self parking is offered for NZD 16 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a hair salon, a vending machine, and wedding services.
32-inch LCD TVs come with cable channels, and guests can stay connected with wired internet and free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include iPod docks, sitting areas, and refrigerators.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Breakfast and dinner served

Hilton Queenstown Resort & Spa

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
8.6 out of 10, Excellent, 1,003 reviews
$132 nightly
The price is $152
Oct 26 - Oct 27
Total with taxes and fees
Hilton Queenstown Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: NZD 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 36 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Queenstown?

DoubleTree by Hilton Queenstown provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on Nov 7, 2025 start from $196.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around DoubleTree by Hilton Queenstown?

This hotel is located in Kawarau Falls within a short 6-minute walk of Lake Wakatipu. You'll also find Queenstown Event Centre and Remarkables Park Town Centre within a short drive.

Is there parking available at DoubleTree by Hilton Queenstown?

Yes, parking is offered for NZD 16 per day. Though parking is limited, accessible parking is also available.

Does DoubleTree by Hilton Queenstown include a casino on the premises?

No, DoubleTree by Hilton Queenstown doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Queenstown?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton Queenstown good for couples?

Amenities that appeal to couples at this lakeside hotel include around-the-clock room service and slippers in each guestroom with some featuring lake views.

Are there hot tubs at DoubleTree by Hilton Queenstown?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Queenstown feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Queenstown serves a full breakfast for a surcharge each morning at Stacks.

Will DoubleTree by Hilton Queenstown allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Queenstown.

Are there connecting rooms at DoubleTree by Hilton Queenstown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from DoubleTree by Hilton Queenstown?

The closest major airport to DoubleTree by Hilton Queenstown is Queenstown Intl. Airport (ZQN), which is within a mile.

Are there rooms with balconies that I can book at DoubleTree by Hilton Queenstown?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Queenstown.

Does DoubleTree by Hilton Queenstown have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at DoubleTree by Hilton Queenstown.

DoubleTree by Hilton Queenstown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Giz at reception has to be the most helpful receptionist I have ever dealt with, seriously welcoming when you arrive, and nothing was ever to much for her.. Loved the place from arrival, and the cookies are yumm! It’s abit out of Queenstown, say $40 uber ride each way, but UberEats also works and the location is amazing.
Early moving waiting for the bus to the mountains
Snowy mountain view from room
Stayed 4 nights in Jul 2025

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bridgett

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Had such a wonderful stay at this hotel the bed was so comfortable to sleep on had a very restful sleep. The room was nice and cosy, very convenient to have a mini kitchen in the room to make your meals if you dont feel like dinning out. The service is definitely 5 star and the buffet breakfast was well worth paying for.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cookie time...

This is our second stay at this hotel, the first time was not a great experience but this time it was with only one downside, the parking. There was next to no parking available when we arrived around 8pm. We lucked out on our second drive round with a park in a gravel area at the back of the hotel but the parking is owned by a third party and is $16 a night. The hotel itself was great.... the person at reception was awesome, really helpful and nothing beats a warm cookie on arrival.... well, except 2 cookies!!!! The bed is super comfortable and the room overall is nice but the lounge is a little small. We had a late check in and left early the next morning so weren't fussed at having a concrete wall and a gravel carpark to look at. If you are there for a view of the lake it would be worth asking for one when you book it.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery fantastic service ckean and comfortable and everything easy and relaxed
Stayed 2 nights in Jun 2025

10/10 Excellent

Teighan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing stay here. The staff were amazing and so friendly! I will be recommending this hotel to everyone. Giz at the front desk made our trip. She was so helpful with recommendations and was so lovely to chat too. Thank you to the double tree for your amazing hospitality.
Stayed 3 nights in Jun 2025

10/10 Excellent

Khalid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, large shower cabin with many conveniences.
Stayed 3 nights in Jun 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The sunny side of Queenstown! Hotel was fantastic, staff friendly and helpful. Will definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Venessa

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very clean and lovely. Very limited free parking at the hotel - we can ended up paying for parking at $16 a day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff!
Stayed 1 night in Jun 2025

10/10 Excellent

craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class in every way

Excellent rooms and facilities Fantastic welcome from lovely friendly staff especially Mona taking care of me after a busy work day Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

sainivalati

Traveled with group
Liked: Cleanliness, property conditions & facilities
I coulnt fault this place. The staff are so warm and friendly. Definitely coming back here.
Stayed 6 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Clean and comfortable rooms, however hardly any hot water lukewarm at best. Staff were attentive, would have been practical to know before booking that we couldn’t use the adjacent swimming pool at the Hilton without incurring an additional cost.
Stayed 2 nights in May 2025

10/10 Excellent

Simran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet, and clean property. Customer service was also excellent and friendly staff. It's close to the main local areas and has a nice view. Definitely will plan to come back.
Stayed 1 night in May 2025

6/10 Okay

Rakesh

Stayed 1 night in May 2025

10/10 Excellent

Karan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here! We stayed here for a couple nights of our honeymoon and they made it such a special experience. Very hospitable and generous. Would absolutely stay again!
Stayed 2 nights in May 2025

8/10 Good

Pip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view when out the front was lovely. Bed comfortable. Staff lovely , esp breakfast am staff Augustine etc , very attenttive ans sweet.
Stayed 1 night in Apr 2025

10/10 Excellent

Jodie

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark, Hawea Flat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location, best spot in Queentown! Hidden gem!
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just in a congested area no where to eat but an expensive restaurant, parking is pay or none
Stayed 1 night in Mar 2025

10/10 Excellent

CHARLES JAY

Stayed 2 nights in Mar 2025

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