Excellent attentive staff!!!!!!! Continental Breakfast and swimming Pool were AWESOME!!!! However, the heat in the room was sometimes not working correctly (maybe a sensor issue). Extra blanket and pillow provided for the extra bed sofa.
The pool is in rough shape. The hit tub works but both are very old and grimy. Breakfast was good but extremely busy.
They were very welcoming to my family and my needs I would highly recommend this hotel
Enclosed swimming pool temperature is higher. Bleach smells strong and made me itch eye and dizziness I just stay inside a few minutes
I really like the hotel, the attention to the amenities, but the cleanliness in the bathrooms and rooms is not very good and I think that the paicina in these times should be kept clean, organized towels, the Clorox check in the water until the time it is open . Thank you
While our overall experience was good on April 10th Sunday evening the dining room where we went for dinner we had to wait 30 minutes and there was no one who came to even take our order. I had reach out to the bar tender , the actual server and even the staff in the kitchen to send someone over to take our order. No luck. The bar tender told me that it seems they were short staffed. Then I went to the concierge area and complained to them. They were courteous, prompt and effective. He went into the kitchen himself and within 5 minutes we had two servers at our table to take the order. I felt that the dining room experience was really horrible and very disorganized and it’s a shame because other than that everything else was great. My feedback would be to organize the waiting staff at the dining room who also tend to cater to only the tables near the bar while the rest of us have to wait for 30 min to even try to get their attention.
This hotel was a wonderful place to stay with a family. The suites were big enough to sleep 6 of us, and the kids loved the pool. My only qualm is that we had to parade through the lobby on the way to the pool; it would have been nice if the pool had been located in a hallway so we could get there sight unseen. Other than that, it was wonderful. Thanks so much!
The staff was very friendly and they went out of their way to make sure we had a good time. Also the area where the hotel is , is very beautiful. We had a great time.
parking is very limited, at the last moment they will inform you to go somewhere else biggest drawback breakfast is inedible for most part
Staff was kind and professional during check in and check out. The hotel was clean and nice. Our king suite was up to date, clean, comfortable and roomy. The breakfast the next morning had a wide variety of hot foods and tasted delicious. We will definitely stay again if in the area.
Staff was friendly, helpful and courteous at all times. Erica at the front desk was exceptional with check-in and throughout our stay checking on us and ensuring that we were enjoying our stay. I left a bag in the room after check out and had to return to the hotel and Erica was very helpful with retrieving the bag!
I thought it was disgusting that no one cleaned the room for the entire time we were there. They told me at the desk, when I checked in, that people who had a covid shot could walk around without a mask. How would they know who had a shot? However, they stated they couldn't clean an empty room by making the bed, emptying the trash or taking away dirty towels. It was my worst visit ever.
I liked everything. Excellent hotel!!
Located in Northwest within a short walk of George Washington University, Embassy Suites by Hilton Washington DC Georgetown is within a mile (2 km) of other popular sights such as National Mall. This 3.5-star aparthotel has 197 guestrooms and offers an indoor pool, a 24-hour gym, and a spa tub.
Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
Each apartment affords space to spread out with a separate bedroom and a sitting area. A 42-inch flat-screen TV comes with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an MP3 dock, a sofa bed, and a microwave.
Guests staying at Embassy Suites by Hilton Washington DC Georgetown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 55.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly aparthotel include a spa tub, a business center, and an arcade/game room.
Excellent attentive staff!!!!!!! Continental Breakfast and swimming Pool were AWESOME!!!! However, the heat in the room was sometimes not working correctly (maybe a sensor issue). Extra blanket and pillow provided for the extra bed sofa.
The pool is in rough shape. The hit tub works but both are very old and grimy. Breakfast was good but extremely busy.
They were very welcoming to my family and my needs I would highly recommend this hotel
Enclosed swimming pool temperature is higher. Bleach smells strong and made me itch eye and dizziness I just stay inside a few minutes
I really like the hotel, the attention to the amenities, but the cleanliness in the bathrooms and rooms is not very good and I think that the paicina in these times should be kept clean, organized towels, the Clorox check in the water until the time it is open . Thank you
While our overall experience was good on April 10th Sunday evening the dining room where we went for dinner we had to wait 30 minutes and there was no one who came to even take our order. I had reach out to the bar tender , the actual server and even the staff in the kitchen to send someone over to take our order. No luck. The bar tender told me that it seems they were short staffed. Then I went to the concierge area and complained to them. They were courteous, prompt and effective. He went into the kitchen himself and within 5 minutes we had two servers at our table to take the order. I felt that the dining room experience was really horrible and very disorganized and it’s a shame because other than that everything else was great. My feedback would be to organize the waiting staff at the dining room who also tend to cater to only the tables near the bar while the rest of us have to wait for 30 min to even try to get their attention.
This hotel was a wonderful place to stay with a family. The suites were big enough to sleep 6 of us, and the kids loved the pool. My only qualm is that we had to parade through the lobby on the way to the pool; it would have been nice if the pool had been located in a hallway so we could get there sight unseen. Other than that, it was wonderful. Thanks so much!
Thank you for staying with us and we appreciate your feedback. Have a great day and stay safe.
The staff was very friendly and they went out of their way to make sure we had a good time. Also the area where the hotel is , is very beautiful. We had a great time.
Thank you for choosing the Embassy Suites Georgetown, on behalf our team we would like to apologize for the challenges that you experienced during your stay. Your valuable feedback will be addressed and will be used as a coaching tools to improve and better serve our guest. Thank you and stay safe.