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Hôtel Cofortel

3.0 out of 5.0

Hôtel Cofortel

3.0 out of 5.0

Recent guest reviews

Very nice rooms and close to the airport. Breakfast was better than most.

Breakfast was great, a lot of choices of food and beverages. Quite clean overall. We initially wants to book the

This hotel was conveniently located close to the airport, but that's all the positive comments I can really say about this place. The staff was incredible rude! When one of their cleaning staff broke a bottle of expensive face wash and I brought it to the attention of the manager, her reply was that I had no proof that it was done by one of her staff. Are you kidding me???? All I wanted was an apology (perhaps) not that they'd compensate me for the loss of the product! Wow, I guess customer service is not one of their forte. In addition, the room was not cleaned over night, even though we had left for the day at about 10:30 am. Again, when I brought it to the attention of their front-desk staff, their reaction was... nothing. They just stared at me as if I was from another planet without saying a word! Also, the free breakfast was terrible and the beds hard as rocks! Stay away from this "hotel" at all costs if possible--trust me; you'll be glad you did.

The location was very good and the room clean. However, we asked to have a crib waiting and had to wait with a cranky baby for that to be brought up much later. Also, I asked for a wake up call at 2:45 am & got one @ 2:15 instead. Just a few annoyances.

Comfortable and clean hotel with reasonable rates.

Not much facilities in the hotel for the amount paid.

nothing special just a good comfortable hotel in the suburbs of quebec

This hotel was close to stores and restaurants, which made it convenient for a light packer to get all the things one needs for every day use. It was clean and comfortable.

The bathroom was a good size, but needs more towel bars. There were only 2 hooks. The shower floor was slippery. Slip resistant strips should be put in the shower floor. We slipped a couple of times. Towels were not always replenished in the right amounts. One day all we got were bath towels, but no hand towels or face towels. Breakfast was fair, nothing to rave about. A luggage rack would be a convenient addition. The desk lamp was broken. In the evening, there is only one front desk attendant who tried his best, but always seemed to be overwhelmed with requests and questions and check-ins. Finally, a review/rating form is left in the room for customers to complete. I did fill mine out before we left. After we checked out, I went back to the room for a final check. To my disappointment, Housekeeping was there and threw my review form into the garbage. I retrieved it to remember my comments for this review.

Hotel is conveniently located near airport and shopping area. The outside looks fine but the inside is definitely better and more upscale. Rooms are spacious, in excellent condition (new?). The ground floor rooms have also a door to the outside which is very convenient when parking in front of your room. Hotel Staff was very friendly, professional and very, very helpful. My included continental breakfast had average variety and tasted well. Based on this 1st experience I will definitely visit the hotel again and can recommend to others.

Modern, clean, quiet, functional.

Nice and clean hotel. Plus a good location out of the city

clean and comfortable hotel and good value for price. short drive to quebec city.

So clean and cozy. I just love everything about this hotel. Worth every penny.

It is a nice modern hotel. We would recommend to other people

6500 boul. Wilfrid-Hamel L'Ancienne-Lorette QC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Hôtel Cofortel places you next to Carie Factory Amusement Center and within a 5-minute walk of Recreofun Amusement Centre. This 3-star hotel has 132 guestrooms and offers free in-room WiFi, free self parking, and a fitness center.


Dining

Start your day off right with a free continental breakfast.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with cable channels and pay movies. Other standard amenities include a refrigerator, an espresso maker, and free local calls.


Property features

Hôtel Cofortel features a fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Other amenities at this golf hotel include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Standard Room, 2 Queen Beds (2nd Floor)

Queen 2 | Sleeps 4

Standard Room, 2 Double Beds, Ground Floor

Full 2 | Sleeps 4

Elite Room, 1 King Bed (2nd Floor)

King 1 | Sleeps 2

Elite Room, 1 King Bed, Ground Floor

King 1 | Sleeps 2

Guest reviews for Hôtel Cofortel

Everyone (13) Family (1)
5
Friends

Very nice rooms and close to the airport. Breakfast was better than most.

By on Jul 12, 2019

Review comment responded on Jul 15, 2019

Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are glad to hear that you enjoyed your stay. We really hope to see you again in a near future!

4
Everyone

Breakfast was great, a lot of choices of food and beverages. Quite clean overall. We initially wants to book the

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are glad to hear that you enjoyed your stay. We really hope to see you again in a near future!

1
Families

This hotel was conveniently located close to the airport, but that's all the positive comments I can really say about this place. The staff was incredible rude! When one of their cleaning staff broke a bottle of expensive face wash and I brought it to the attention of the manager, her reply was that I had no proof that it was done by one of her staff. Are you kidding me???? All I wanted was an apology (perhaps) not that they'd compensate me for the loss of the product! Wow, I guess customer service is not one of their forte. In addition, the room was not cleaned over night, even though we had left for the day at about 10:30 am. Again, when I brought it to the attention of their front-desk staff, their reaction was... nothing. They just stared at me as if I was from another planet without saying a word! Also, the free breakfast was terrible and the beds hard as rocks! Stay away from this "hotel" at all costs if possible--trust me; you'll be glad you did.

By , from Wheaton, Illinois on Jul 1, 2019

Review comment responded on Jul 3, 2019

Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. However, I was sorry to read that certain aspects of your stay did not meet with your expectations.The satisfaction of our customers is our top priority and we are very open to feedback to improve. Would you please contact Joannie Blanchard at the hotel and give more details about your experience with us, then we can follow up the concerned employees. Best Regards.

3
Everyone

The location was very good and the room clean. However, we asked to have a crib waiting and had to wait with a cranky baby for that to be brought up much later. Also, I asked for a wake up call at 2:45 am & got one @ 2:15 instead. Just a few annoyances.

By on Jun 24, 2019

Review comment responded on Jun 25, 2019

Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are glad to hear that you enjoyed your stay. A follow up will be made with the reception team, thank you for letting us know. We really hope to see you again in a near future!

5
Everyone

By on May 15, 2019

Review comment responded on May 18, 2019

Cher Client, Merci beaucoup d'avoir pris le temps de noter votre dernier passage. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour au Cofortel. Au plaisir de vous accueillir à nouveau!

4
Everyone

Comfortable and clean hotel with reasonable rates.

By , from Utah, USA on Oct 8, 2018

Review comment responded on Oct 15, 2018

Dear guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are glad to hear that you enjoyed your stay.

2
Everyone

Not much facilities in the hotel for the amount paid.

By , from Ontario on Sep 23, 2018

Review comment responded on Sep 24, 2018

Dear guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are sorry that your stay did not meet your expectations.

5
Everyone

nothing special just a good comfortable hotel in the suburbs of quebec

By , from N/a on Sep 9, 2018

Review comment responded on Sep 10, 2018

Dear guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are pleased to know that you enjoyed your stay

5

clean hotel

Everyone

This hotel was close to stores and restaurants, which made it convenient for a light packer to get all the things one needs for every day use. It was clean and comfortable.

By on Aug 16, 2018

Review comment responded on Aug 16, 2018

Dear guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are pleased to know that you enjoyed your stay.

4

location and price good.

Everyone

The bathroom was a good size, but needs more towel bars. There were only 2 hooks. The shower floor was slippery. Slip resistant strips should be put in the shower floor. We slipped a couple of times. Towels were not always replenished in the right amounts. One day all we got were bath towels, but no hand towels or face towels. Breakfast was fair, nothing to rave about. A luggage rack would be a convenient addition. The desk lamp was broken. In the evening, there is only one front desk attendant who tried his best, but always seemed to be overwhelmed with requests and questions and check-ins. Finally, a review/rating form is left in the room for customers to complete. I did fill mine out before we left. After we checked out, I went back to the room for a final check. To my disappointment, Housekeeping was there and threw my review form into the garbage. I retrieved it to remember my comments for this review.

By on Jul 14, 2018

Review comment responded on Jul 16, 2018

Dear customer, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We sent your comments to the housekeeping manager since some of the events you lived at not at our standards.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.