The Hotel is comfortable and the room was clean. The service received was excellent. I recommend this hotel.
Check in went smoothly enough and left a positive first impression. Our room on the first floor however was very noisy from the hallway as well as above you could hear everything (running kid, creaking floor with every step, etc) which definitely affected our ability to fall asleep. The breakfast area is beautiful however was very limited to all breads (bagels, croissants, muffins, slices) a few yogurts, handful of bananas. Why have a lovely grill to heat up that was absolutely functional since you could feel it radiating heat if you don't offer anything to consume? The bed was clean and comfortable and the water pressure sufficient, however overall I do not think that I would repeat a stay.
As this time was my first time staying at this hotel, I can honestly say that this was the best hotel I stayed at. The environment was very simplistic, clean, and was comfortable for my liking. All the staff were very friendly. I enjoyed the fast internet, the comfortable bed, the free parking, and how convenient the hotel was from Old Quebec. My days were amazing!!
Welcoming staff, comfortable beds, easy parking, refrigerator. Convenient to airport but far away from city center.
Very nice rooms and close to the airport. Breakfast was better than most.
Breakfast was great, a lot of choices of food and beverages. Quite clean overall. We initially wants to book the
This hotel was conveniently located close to the airport, but that's all the positive comments I can really say about this place. The staff was incredible rude! When one of their cleaning staff broke a bottle of expensive face wash and I brought it to the attention of the manager, her reply was that I had no proof that it was done by one of her staff. Are you kidding me???? All I wanted was an apology (perhaps) not that they'd compensate me for the loss of the product! Wow, I guess customer service is not one of their forte. In addition, the room was not cleaned over night, even though we had left for the day at about 10:30 am. Again, when I brought it to the attention of their front-desk staff, their reaction was... nothing. They just stared at me as if I was from another planet without saying a word! Also, the free breakfast was terrible and the beds hard as rocks! Stay away from this "hotel" at all costs if possible--trust me; you'll be glad you did.
The location was very good and the room clean. However, we asked to have a crib waiting and had to wait with a cranky baby for that to be brought up much later. Also, I asked for a wake up call at 2:45 am & got one @ 2:15 instead. Just a few annoyances.
Comfortable and clean hotel with reasonable rates.
Not much facilities in the hotel for the amount paid.
nothing special just a good comfortable hotel in the suburbs of quebec
This hotel was close to stores and restaurants, which made it convenient for a light packer to get all the things one needs for every day use. It was clean and comfortable.
The bathroom was a good size, but needs more towel bars. There were only 2 hooks. The shower floor was slippery. Slip resistant strips should be put in the shower floor. We slipped a couple of times. Towels were not always replenished in the right amounts. One day all we got were bath towels, but no hand towels or face towels. Breakfast was fair, nothing to rave about. A luggage rack would be a convenient addition. The desk lamp was broken. In the evening, there is only one front desk attendant who tried his best, but always seemed to be overwhelmed with requests and questions and check-ins. Finally, a review/rating form is left in the room for customers to complete. I did fill mine out before we left. After we checked out, I went back to the room for a final check. To my disappointment, Housekeeping was there and threw my review form into the garbage. I retrieved it to remember my comments for this review.
Hotel is conveniently located near airport and shopping area. The outside looks fine but the inside is definitely better and more upscale. Rooms are spacious, in excellent condition (new?). The ground floor rooms have also a door to the outside which is very convenient when parking in front of your room. Hotel Staff was very friendly, professional and very, very helpful. My included continental breakfast had average variety and tasted well. Based on this 1st experience I will definitely visit the hotel again and can recommend to others.
Modern, clean, quiet, functional.
Property is beside the railroad tracks though we did not hear any passing trains in the evening or night.
Hôtel Cofortel places you next to Carie Factory Amusement Center and within a 5-minute walk of Recreofun Amusement Centre. This 3-star hotel has 132 guestrooms and offers free in-room WiFi, free self parking, and a fitness center.
Free on-the-go breakfast is served on weekdays from 5:00 AM to 9:30 AM and on weekends from 5:00 AM to 10:30 AM.
All 132 rooms feature refrigerators, espresso makers, and free local calls. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Hair dryers, ironing boards, and desks are also available.
Hôtel Cofortel features a fitness center, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Other amenities at this golf hotel include coffee/tea in a common area, a computer station, and free newspapers.
The Hotel is comfortable and the room was clean. The service received was excellent. I recommend this hotel.
Check in went smoothly enough and left a positive first impression. Our room on the first floor however was very noisy from the hallway as well as above you could hear everything (running kid, creaking floor with every step, etc) which definitely affected our ability to fall asleep. The breakfast area is beautiful however was very limited to all breads (bagels, croissants, muffins, slices) a few yogurts, handful of bananas. Why have a lovely grill to heat up that was absolutely functional since you could feel it radiating heat if you don't offer anything to consume? The bed was clean and comfortable and the water pressure sufficient, however overall I do not think that I would repeat a stay.
Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are sorry to hear that you didn't enjoyed your stay with us. People usually use the grill to cook their toasts. Regarding the noise in the hallways, this kind of situation is not usual in our hotel. You can always contact the reception to let them know of any problem that occurs during your stay. Best Regards, Cofortel Team.
As this time was my first time staying at this hotel, I can honestly say that this was the best hotel I stayed at. The environment was very simplistic, clean, and was comfortable for my liking. All the staff were very friendly. I enjoyed the fast internet, the comfortable bed, the free parking, and how convenient the hotel was from Old Quebec. My days were amazing!!
Dear Guest, We would like to thank you for such positive comments regarding our hotel. We are glad to hear that you enjoyed your stay. We really hope to see you again in a near future!
Cher Client, Merci beaucoup d'avoir pris le temps de noter votre dernier passage. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour au Cofortel. Au plaisir de vous accueillir à nouveau!
Welcoming staff, comfortable beds, easy parking, refrigerator. Convenient to airport but far away from city center.
Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are glad to hear that you enjoyed your stay. We really hope to see you again in a near future!
Very nice rooms and close to the airport. Breakfast was better than most.
Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are glad to hear that you enjoyed your stay. We really hope to see you again in a near future!
Breakfast was great, a lot of choices of food and beverages. Quite clean overall. We initially wants to book the
Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are glad to hear that you enjoyed your stay. We really hope to see you again in a near future!
This hotel was conveniently located close to the airport, but that's all the positive comments I can really say about this place. The staff was incredible rude! When one of their cleaning staff broke a bottle of expensive face wash and I brought it to the attention of the manager, her reply was that I had no proof that it was done by one of her staff. Are you kidding me???? All I wanted was an apology (perhaps) not that they'd compensate me for the loss of the product! Wow, I guess customer service is not one of their forte. In addition, the room was not cleaned over night, even though we had left for the day at about 10:30 am. Again, when I brought it to the attention of their front-desk staff, their reaction was... nothing. They just stared at me as if I was from another planet without saying a word! Also, the free breakfast was terrible and the beds hard as rocks! Stay away from this "hotel" at all costs if possible--trust me; you'll be glad you did.
Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. However, I was sorry to read that certain aspects of your stay did not meet with your expectations.The satisfaction of our customers is our top priority and we are very open to feedback to improve. Would you please contact Joannie Blanchard at the hotel and give more details about your experience with us, then we can follow up the concerned employees. Best Regards.
The location was very good and the room clean. However, we asked to have a crib waiting and had to wait with a cranky baby for that to be brought up much later. Also, I asked for a wake up call at 2:45 am & got one @ 2:15 instead. Just a few annoyances.
Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are glad to hear that you enjoyed your stay. A follow up will be made with the reception team, thank you for letting us know. We really hope to see you again in a near future!
Dear Guest, We would like to thank you for sharing your comments regarding your recent stay at the Cofortel Hotel. We are glad to hear that you enjoyed your stay and that you recommend. We really hope to see you again in a near future!