Hotel Citadelle

3.0 star property
Comfortable Québec City hotel in Les Rivières with free parking

Choose dates to view prices

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Front of property
Dining
Lobby lounge
Standard Queen Bed Smooking Room | Bathroom | Free toiletries, hair dryer, towels, soap
Reviews
7.8

Good

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Popular LocationLaval University5 min drive
  • Popular LocationLes Galeries de la Capitale6 min drive
  • Popular LocationVidéotron Centre9 min drive
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)9 min drive

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Room options

Deluxe Room, 1 King Bed, Hot Tub

9/10 Wonderful
  • Sleeps 2
  • 1 King Bed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.3/10 Good
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

8/10 Very Good
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

Standard Room, 1 Queen Bed

9.1/10 Wonderful
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds

7.7/10 Good
  • Sleeps 4
  • 2 Double Beds

Deluxe Apartment (8 people)

  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Room, 1 King Bed

7.3/10 Good
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Québec City

Located in Les Rivières within 2 miles (3 km) of Carie Factory Amusement Center, Hotel Citadelle is within a few miles (5 km) of Recreofun Amusement Centre. This 36-room, 3-star hotel has a coffee shop/cafe along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Laval University - 5 min drive
  • Aquarium of Quebec - 6 min drive
  • Laurier Quebec - 6 min drive
  • Les Galeries de la Capitale - 6 min drive
  • Vidéotron Centre - 9 min drive

Getting around

  • Quebec Sainte-Foy Station - 9 min drive
  • The preferred airport is Quebec City Jean Lesage Intl. Airport (YQB): 10-min drive, 3.4 mi/5.4 km.

Restaurants

  • Chez Victor - 6 min walk
  • Restaurant Tomas Tam - 10 min walk
  • Traiteur le Truffé Pâtisserie Inc - 4 min drive
  • McDonald's - 11 min walk
  • Tim Hortons - 4 min drive

About this property

Hotel Citadelle

Comfortable Québec City hotel in Les Rivières with free parking
Hotel Citadelle features free WiFi in public areas, coffee in a common area, and free newspapers. There's free parking if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, free newspapers, and free local calls are other standard amenities.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Spa tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.
Property Registration Number 2024-07-31, 063070

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Is a free cancellation option available at Hotel Citadelle?

Hotel Citadelle offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Citadelle?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Hotel Citadelle on Jun 13, 2024 start from $58.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Citadelle?

This hotel is situated in Les Rivières, close to Château Frontenac, Quebec Cruise Terminal, and Laurier Quebec. You'll also find Grande Allée and Aquarium of Quebec within a short drive.

Is parking available on site at Hotel Citadelle?

Yes, self parking and long-term parking are offered for free at the hotel.

Does Hotel Citadelle feature a casino on the premises?

No, Hotel Citadelle doesn't have a casino.

Will I find an indoor pool at Hotel Citadelle?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Citadelle?

Couples staying at this hotel will appreciate amenities like a café plus some guestrooms include fireplaces and separate bathtubs and showers.

Does Hotel Citadelle have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Citadelle have a restaurant that serves breakfast?

No, Hotel Citadelle doesn't have a restaurant that serves breakfast.

Will Hotel Citadelle allow pets to stay for free?

No, pets aren't allowed at Hotel Citadelle.

Does Hotel Citadelle have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Citadelle?

The closest major airport to Hotel Citadelle is Quebec City Jean Lesage Intl. Airport (YQB), which is 3.4 mi away (10 minutes by car).

Are there rooms with balconies at Hotel Citadelle?

No, there aren't any guestrooms with balconies at Hotel Citadelle.

Hotel Citadelle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 848 reviews" "
Rating 8 - Good. 334 out of 848 reviews" "
Rating 6 - Okay. 165 out of 848 reviews" "
Rating 4 - Poor. 57 out of 848 reviews" "
Rating 2 - Terrible. 43 out of 848 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality/price
Aging a bit, but well maintain
Stayed 1 night in Feb 2024

10/10 Excellent

Retchel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.
Stayed 1 night in Feb 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

jean jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Stayed 2 nights in Jan 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Huu Phuoc

Liked: Staff & service
The blankets has the smell really bad and dirty.
Stayed 1 night in Jan 2024

8/10 Good

Jean-Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Shipra, Kirkland

Traveled with family and small children
It’s more a typical motel than a hotel. I was slightly disappointed when I arrived. During my stay, there were people running and banging the doors heavily around 2 am I was not impressed. The walls had leakage, the place definitely needs renovations. But I only stayed in to sleep which was all I needed.
Stayed 2 nights in Dec 2023