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Best Western Continental

3.0 out of 5.0

Recent guest reviews

The staff here were very helpful to us especially since we spoke so little French. The were right there to help me get in my room when I had a difficult time with the key. They brought an extra towel promptly when I requested it. The room was not air conditioned as many are not.. With the temperatures in the 90's thankfully they had a fan in the room. This hotel is very convenient to the older part of Pau and lovely to walk from the hotel to sites and restaurants. The hotel was doing some construction on the front so they put us in a room that seemed to be located next to the back fire escape?? We had to go thru 2 doors to get into our room. But it was quiet and modern.

We stayed in a room for 3 which was large and roomy. The room was in good condition though a little tired. The bathroom was excellent with very clean and modern furnishings. Pau was really hot when we stayed and it would have been good to have air conditioning. This hotel also allowed our pet dog to stay with us The hotel is really well located in the centre of Pau and very close to the shopping and main square. A real bonus is that it has its own parking very close to the hotel with secure access. You need to go into the hotel and ask for the code and they will tell you where to go. The staff were very friendly.

Very friendly, helpful staff. Couldn't fault the cleanliness but the room needs a makeover. No drawers to store belongings & the wardrobe not suitable for a family if staying more than a couple of nights. Beds a bit hard too.

Very friendly staff. Great location. If you have a rental car and not used to drinking in Europe it will be a challenge with the narrow roads and one-ways. Suggest to park in a nearby public garage and walk to the hotel. It is about €20/day. Old hotel but good for the price.

If you want to experience a sort of shabby chic classic European hotel at a reasonable price..this is the place. We spent two nights here on our way to points north in France. Loved the old fashioned feel...even though there was opportunity for some paint freshening up...the hotel is clean, the staff very friendly and nice. The breakfast was good; and the yummy afternoon pastry snacks were from local pastry shops and yummy. Very very centrally located in the town. Within walking distance of shops and sites. What awesome views of the Pyrenees Mountains...A charming Boulevard. Near to a great restaurant and creperie that we will be talking about for a very long time.

We were met by a lovely lady receptionist who could not have been more friendly. We were also given what must have been an upgrade to a huge round corner room. Bearing in mind that prices include an excellent location, free parking, free pets and continental breakfast....this is a fantastic value for money hotel!

We had the pleasure of an overnight stay in a hotel that could be best described as 'old world luxury' centrally situated on the edge Pau's old town. The internal refurbishments have resulted in a first class experience. Our room and bathroom were large and beautifully appointed with modern furniture and fittings. The stay represented excellent value for money. The free parking at a convenient location nearby was an excellent bonus that we have found is not always provided in bigger French cities. We would thoroughly recommend a stay in this hotel.

Dont worry, even though the hotel is located at the beginning of the pedestrian zone, thus no driveway for hotel, staff handles getting guests into the hotel efficiently, helping with bags so that the car can be moved and parked, steps away in the garage. Call front desk for directives. Large rooms. Friendly hotel service. Aging rooms. Wifi

We stopped for two nights on our way back to UK. Good location, great room and friendly and professional staff. The complimentary coffee and cakes in the lobby worth a visit, but only once a day! Hotel in great spot to explore Pau and close to bars, restaurants and shops. Hotel car park as reported on other reviews is challenging to find, and in large vehicle could be tight to drive in and out! Great stay would return and recommend.

I was a little sceptical before arriving due to the age of the hotel. All until I opened the door to my room with the heavy old fashion heavy key. But my room, 479, was big, renovated, and had everything I needed. Good bathroom, strong wifi signal, dark and quiet when I wanted to sleep,a mini bar, coffee machin etc... The staff was nice, the breakfast was also nice, not too big but big enough and enough choices. The location is central and easy to get by car/taxi and not too far from the train station. All in all I would recommend this hotel for business.

Room options

Family Suite, 1 Double Bed

Full 1 | Sleeps 2

Classic Room, 1 Double Bed

Full 1 | Sleeps 2

Superior Room, Multiple Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 363 reviews