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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

5.0 star property
VIP Access

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Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Premium bedding, down comforters, free minibar, in-room safe
Lobby sitting area
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • Place, North Beach
    ‪44 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬
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Room options

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front | Dining room

Two Bedroom Ocean Front

  • Ocean view
  • 2723 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft | View from room

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2210 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse | Terrace/patio

Two Bedroom Penthouse

  • Ocean view
  • 3315 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 4628 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Living area | 50-inch flat-screen TV with satellite channels, TV, MP3 dock

Three Bedroom Loft

  • Ocean view
  • 3500 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for One Bedroom

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom

9.2 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.2 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 1148 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Suite Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • 1690 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed | Premium bedding, down comforters, free minibar, in-room safe

Deluxe 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View 1 King Bed

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean View 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom

8.0 out of 10
Very good
(9 reviews)
  • Garden view
  • 1689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 2 Queen Beds

Premium bedding, down comforters, free minibar, in-room safe

Deluxe 2 Queen Beds

7.8 out of 10
Good
(20 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean View 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Punta Sam

Villa del Palmar Cancun All Inclusive Beach Resort & Spa places you within a leisurely stroll of Punta Sam Ferry Terminal and Punta Sam Beach. This 415-room, 5-star property has 5 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Mujeres Beach - 3 min drive - 1.1 miles
  • Playa Mujeres Golf Club - 6 min drive - 2.7 miles
  • Isla Mujeres Ferry Terminal - 44 min drive - 4.8 miles
  • North Beach - 44 min drive - 5.0 miles
  • Dolphin Discovery - 54 min drive - 8.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪caprichos villa del palmar - ‬9 min walk
  • ‪The Press - ‬15 min walk
  • ‪The Rooftop - ‬2 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Guests of Villa del Palmar Cancun All Inclusive Beach Resort & Spa have access to a full-service spa, 5 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 50 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a gym, 4 hot tubs, and a sauna.
50-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free minibar items, furnished balconies, and MP3 docks are also available.
5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Exterior
SLS Playa Mujeres – ALL Inclusive Collection
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  • On private beach
  • Pool
  • Hot tub
  • All inclusive plans available
9.0 out of 10, Wonderful, 880 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

Is a free cancellation option available at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun All Inclusive Beach Resort & Spa on Apr 22, 2026 start from $589, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

This property is located in Punta Sam and just steps from Punta Sam Beach and Punta Sam Ferry Terminal. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ultramar Ferry Puerto Juárez within a short drive.

Is a spa located at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, aromatherapy, and reflexology.

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa include a casino on the premises?

No, Villa del Palmar Cancun All Inclusive Beach Resort & Spa doesn't have a casino.

Is there an indoor pool at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and 4 hot tubs.

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Villa del Palmar Cancun All Inclusive Beach Resort & Spa has 6 restaurants, and serves breakfast for a surcharge.

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa.

What is the closest airport to Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

The closest major airport to Villa del Palmar Cancun All Inclusive Beach Resort & Spa is Cancun Intl. Airport (CUN), which is 16.8 mi away (37 minutes by car).

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa offer wedding services?

Take advantage of the wedding venue at Villa del Palmar Cancun All Inclusive Beach Resort & Spa if you plan to say "I do" during your trip.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1079 out of 1600 reviews
Rating 8 - Good. 295 out of 1600 reviews
Rating 6 - Okay. 123 out of 1600 reviews
Rating 4 - Poor. 44 out of 1600 reviews
Rating 2 - Terrible. 59 out of 1600 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our family of 4 with two 12-year olds - this was our first all inclusive trip as a family and it exceeded our expectations. The rooms were incredible - big and spacious with gorgeous views. The amenities were amazing - pool, beach, kayaking, paddle boarding, snorkeling, obstacle course! The food was delicious - we ate at all 5 restaurants, as well as room service - the options were varied and there was something for everyone. We felt 100% safe from the moment we landed until the moment we left - the transportation service was right on time as well. I highly recommend this resort for a great family-friendly experience - away from the hustle and bustle of the hotel zone. The resort, staff, food, amenities, beach, and clear water exceeded our expectations!
Stayed 5 nights in Mar 2026

10/10 Excellent

Stephanie Lee Johnson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again! Rooms very clean. Grounds beautiful and meticulously maintained. Food is wonderful. Staff is super courteous and attentive. Do make reservations for dinner on their website before you arrive.
Stayed 6 nights in Feb 2026

10/10 Excellent

Thalia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the rooms were beautiful, and the food was great! Overall service was a 10/10 and the villa is so relaxing, even with the kid area. All inclusive was worth it!
Stayed 3 nights in Jan 2026

10/10 Excellent

Olga

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful
Stayed 6 nights in Jan 2026

4/10 Poor

Viktoria

Stayed 7 nights in Jan 2026

10/10 Excellent

Kuldip

Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas F

Stayed 7 nights in Jan 2026

10/10 Excellent

Isai

Stayed 3 nights in Jan 2026

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

10/10 Excellent

Donald Scott

Traveled with family
Liked: Cleanliness, property conditions & facilities
Amazing experience for my family. Treated like royalty. Great food and drinks and service. We could stay there forever!
Stayed 7 nights in Jan 2026

10/10 Excellent

QING

Stayed 4 nights in Dec 2025

10/10 Excellent

Princessayana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a 10/10 everything and everyone was amazing
Stayed 4 nights in Jan 2026

10/10 Excellent

kelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms, staff especially Alberto and pool staff amazing. The resort is gorgeous! Food, drinks and room service wonderful. There is even black jack in the pool and fabulous aqua fit. Beach is beautiful I am going back in 8 weeks and booking soon
Sunrise from room today
Wonderful beach
Sand bar beach
Dock for some excursions
Stayed 7 nights in Jan 2026

10/10 Excellent

Jason Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I were upgraded to Garza Blanca upon our booking. However, we had walked the grounds of Villa Del Palmar and we loved it as well. Both resorts were wonderful. We loved the layout, the cleanliness, the staff were kind and attentive, food exceptional and decor. Everything was 10 stars! Thank you!
Stayed 5 nights in Dec 2025

10/10 Excellent

Gary Allan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was all excellent, hope to come back soon. Just two things you should be aware of. The AC wouldn’t shut off, probably bad thermostat. Costing a lot of money running like that. Also Master toilet the water runs all the time. Thanks Gary.
Stayed 7 nights in Jan 2026

10/10 Excellent

Suzana

Traveled with family and small children
Liked: Cleanliness, amenities
Everything was wonderful
Stayed 5 nights in Jan 2026

2/10 Terrible

Tomer

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The ppl that work there are unhelpful, rude the food was below standard level. i will never go back there or their sister hotel attached to the right Greza Blanca the worst.
Stayed 1 night in Jan 2026

10/10 Excellent

Allesandrea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I truly enjoyed my stay at Villa del Palmar and appreciate the hospitality and service provided throughout my visit. I’m happy to share my feedback and will be sure to do so. Thank you again for a wonderful experience—I look forward to visiting again in the future.
Stayed 6 nights in Jan 2026

10/10 Excellent

Ji Ho

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice beach and dining options.
Stayed 4 nights in Jan 2026

10/10 Excellent

emine Aysu

Liked: Cleanliness, amenities, property conditions & facilities
All staff were so friendly and helpful. Clean, excellent location and service.
Stayed 4 nights in Dec 2025

4/10 Poor

jose

Traveled with family and small children
Disliked: Cleanliness
Room was old the area rug the the beds sit on was stained and dirty looking, on their website it says all rooms have 50" smart tvs but that was a no the tv barely worked and when your trying to relax at the end of the night you cant watvh anything. Room cleaning was good when it was done we were there 8 night and 3 days they didnt come or they came latearound 4pm when kids were napping. Also first night we put the bathrug out because it was really dirty and had some red stains on it , we never received another and everyday we mentioned it to cleaner or the turndown service person. Also this place isnt really all included, theres a restaurant you can only go to if hour a member , members get all the better loungers at the pool, and its super complicated that you paid for all included yet you still get a check after everymeal, after drinks when you leave the pool, my kids 11, and 14 couldnt order mudslides on their own without me they would not take their order, the service at the restaurants were om Caprichos was by far the worse, all the food is cold in the steamers and it took forever to get a coffe reffil with 20 servers around, all in all i will not be returning to villa del palmar or recomending it to any body also the money exchange is a rip off the conversion from usd to mxn was 15.30 same day in cancun we enchanged it for 17.20. In conclusion this place seems to be great if youre a member otherwise its not worth the stay. Our room was 1609B
Stayed 8 nights in Dec 2025

6/10 Okay

Francine

Liked: Cleanliness, property conditions & facilities
Rooms were immaculate! Plenty of shade on the beach & pool area. There were no activities on the resort in the evening. Your only option is just dinner. Unfortunately, waiting until you come to make dinner reservations will leave you eating at 9 pm.
Stayed 4 nights in Dec 2025

8/10 Good

edwin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the food was great, most of staffs were friendly, except I think one of transportation managers, which I bought a round trip transportation from airport to hotel and back to airport, but the night before we want to return to airport, I called our resort front desk to make sure everything is ok, and the manager of transportation his name was Louis he told me they canceled your transportation to airport, which I was very upset, I told him why you guys didn’t let me before, why it’s canceled, he said I am sorry I don’t know but we will refund your money or find you a taxi, I told what if I didn’t call and I missed my flight cause of waiting for my transportation which canceled, actually I made that reservation with lady her name was America Franquiz, she didn’t give any information about transportation cancellation also the manager of all restaurants I don’t know his name, but he wasn’t helpful and friendly at all
Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca, Beverly Hills

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a WOW! The entire resort is amazing from the beautiful room (fully stocked with drinks, beer, water and snacks everyday and they did a second cleaning, closed the drapes, and left a little treat every night) to the pool and beach area. The staff was always SO friendly, helpful, and quick with anything needed. So many pools and jacuzzi. The beach bar with the swings was our favorite and we had pizza every day for lunch (so yummy). We were always able to get chairs on the beach. We also enjoyed the obstacle course and kayaks. Unfortunately the water wasn't clear enough to snorkel on sight but it was warm! We did snorkel with an excursion we booked from the beach- HIGHLY recommend! THe shopping and carousel was a fun treat. We did go the magic show- the entire family enjoyed it!!! Only one complaint. We had a party of 8. When we checked in we were told there were NO reservations available for the entire week. This was pretty upsetting. We travel a lot and have never had to make dinner reservations in advance. We did end eatting at the sports bar most nights- no resrevation needed and we all loved the sushi! We did break away from our group and got to try the steak restaurant and mexican for lunch one of the days. Such a fabulous resort and amazing vacation!! Ps. weather was AMAZING (just a little windy) and NO bugs!! Oh and the hammock on the patio was the icing on the cake!
Stayed 7 nights in Dec 2025

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the food was good. They had lots of options ask them to make your drinks strong or you wont feel anything. Only thing is the transportation that they provided it was 100 USD for a round trip to and from the air port they showed up late to the air port by like 20-30 minutes and they showed up late to pick us up from the hotel by 44 minutes. I think you would be better off using uber it was about 20 dollars USD to get to the airport from the resort wlwhike using uber
Drinks from the Italian restaurant they were good
Stayed 6 nights in Dec 2025

Hotels