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Beloved Playa Mujeres - Couples Only All Inclusive

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Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Terrace/patio
Property video
Lobby
3 outdoor pools, sun loungers
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪6 min walk‬
  • Place, Playa Mujeres Golf Club
    ‪6 min drive‬
  • Place, North Beach
    ‪47 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, free minibar, in-room safe

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1862 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1862 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1205 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • Ocean view
  • 2874 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite Pool View

Honeymoon Suite Pool View | Premium bedding, down comforters, free minibar, in-room safe

Honeymoon Suite Pool View

  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Punta Sam

Located in Playa Mujeres within a mile (2 km) of Punta Sam Ferry Terminal, Beloved Playa Mujeres - Couples Only All Inclusive is within a few miles (5 km) of other popular sights such as Playa Mujeres Golf Club. This 109-room, 5-star property has 3 outdoor pools along with a marina and a full-service spa.

What's nearby

  • Mujeres Beach - 6 min walk - 0.4 miles
  • Playa Mujeres Golf Club - 6 min drive - 2.2 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 36 min drive - 13.5 miles
  • North Beach - 47 min drive - 5.7 miles
  • Dolphin Discovery - 57 min drive - 9.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Mike's Coffee - ‬2 min walk
  • ‪Twiggy - ‬17 min walk
  • ‪The Press - ‬16 min walk
  • ‪Gourmet Hall - ‬6 min drive
  • ‪Blanca Blue - ‬6 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive features a marina, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 3904.21 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Indoor private hot tubs, free minibar items, and furnished balconies are also standard.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 10 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses wind energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Can I book all-inclusive rate plans at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and soccer.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on Jun 13, 2026 start from $552, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Beloved Playa Mujeres - Couples Only All Inclusive?

Beloved Playa Mujeres - Couples Only All Inclusive offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do near Beloved Playa Mujeres - Couples Only All Inclusive?

This property is situated in Playa Mujeres within a short 6-minute walk of Mujeres Beach. You'll also find Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club within a short drive.

Is there parking available at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, valet and self parking are offered for free at the property.

Is there a spa available at Beloved Playa Mujeres - Couples Only All Inclusive?

The Beloved Spa is the property's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Are there luxury amenities available at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, guests can indulge in luxuries such as a private indoor hot tub, an ocean-view restaurant, and a swim-up bar at this property.

Does Beloved Playa Mujeres - Couples Only All Inclusive include a casino on the premises?

No, Beloved Playa Mujeres - Couples Only All Inclusive doesn't have a casino.

Is there an indoor pool at Beloved Playa Mujeres - Couples Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Beloved Playa Mujeres - Couples Only All Inclusive good for couples?

This adults-only property offers many amenities for couples, including a private indoor hot tub as well as a beach and an ocean-view restaurant.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a hot tub?

No, but all guestrooms at this property have jetted bathtubs.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a restaurant with a breakfast menu?

Yes, Beloved Playa Mujeres - Couples Only All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Beloved Playa Mujeres - Couples Only All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Beloved Playa Mujeres - Couples Only All Inclusive.

Does Beloved Playa Mujeres - Couples Only All Inclusive have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to Beloved Playa Mujeres - Couples Only All Inclusive?

The closest major airport to Beloved Playa Mujeres - Couples Only All Inclusive is Cancun Intl. Airport (CUN), which is 17.5 mi away (46 minutes by car).

Are there rooms with balconies at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, every guestroom at Beloved Playa Mujeres - Couples Only All Inclusive comes with a furnished balcony and some offer ocean and garden views.

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 835 out of 1012 reviews
Rating 8 - Good. 116 out of 1012 reviews
Rating 6 - Okay. 25 out of 1012 reviews
Rating 4 - Poor. 11 out of 1012 reviews
Rating 2 - Terrible. 25 out of 1012 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

novia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was amazing!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Erin Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at a small, quiet resort. The beach was fabulous.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ena Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday!! Highly recommend!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Beautiful resort, very quiet and laid back. Great food and friendly staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities
Resort was perfect, staff were so friendly and helpful, the food and drink everywhere was incredible. Room was huge and spotless, comfy bed, loads of storage. Perfect stay
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Alan Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and overall facility was excellent. The staff are all really friendly and go our of their way to make the stay enjoyable. They are not overly intrusive which gave us the privacy we were looking for.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic; the rooms and facilities were top notch. Very quiet and peaceful; a great place to chill and relax with your companion. Food and drinks were great; accommodations were well taken care of; the best all inclusive trip we’ve taken.
Point with lighthouse seen from the beach.
Private beach.
Sunrise on the beach.
What met us at our room.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great all inclusive for the price. Food was not quite as good as Iwas expecting based on reviews I read but from what I understand, better than most all inclusives. The staff was amazing
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Gloria Constantino

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and view
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Scott B

Liked: Cleanliness, amenities, property conditions & facilities
We loved this resort!! Amazing food, ambience and service!! We will be back.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
The room was spotless and beautiful! The staff were all super nice, helpful and courteous.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, the staff are friendly, the food was good and the resort is good for adults only.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Piper

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean and beautiful rooms, great drinks and great food!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tracy Stoller

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Excellent property and wonderful staff. Food was average to above average, but that's my only criticism!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Vasili

Liked: Cleanliness
Great food! Great service. Great locations!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the place was amazing. Staff friendly. Food great. Service excellent and timely. Will highly recommend staying there.
Stayed 6 nights in Jan 2026
Verified

4/10 Poor

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING TRIP !!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

APSARA MEDINA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service of any resort or hotel I have been to. Food was great! The rooms were nice, clean, and spacious. The resort overall was beautiful. I had an amazing time and look forward to booking another stay with Beloved in the future.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained facility and friendly staff
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Beach was nice. Pool options were nice too. Very calm resort
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place ! Quiet
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Beloved. This was our third time and it gets better with each visit!
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax and enjoy the view from the beach with amazing food
Stayed 3 nights in Jun 2025

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