The Reserve at Paradisus Punta Cana in Punta Cana

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Hotel with private beach, full-service spa

Choose dates to view prices

Dates

November 2024

December 2024

5 outdoor pools, pool umbrellas, sun loungers

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

All inclusive

Bar

On private beach

Room service

Hot Tub

Gym

Explore the area

Bavaro Beach, Punta Cana, La Altagracia, 23000

Cocotal Golf and Country Club
14 min walk
Cortecito Beach
12 min drive
Los Corales Beach
14 min drive
Punta Cana (PUJ-Punta Cana Intl.)
27 min drive

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Room options

Family Concierge One Bedroom Master Suite

883 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

On private beach

Pool

Breakfast included

All inclusive

per night

$511 total

includes taxes & fees

Nov 6 - Nov 7

Pool

Hot Tub

Breakfast included

All inclusive

per night

$200 total

includes taxes & fees

Nov 6 - Nov 7

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, The Reserve at Paradisus Punta Cana is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 170-room, 5-star hotel has 5 outdoor pools along with private in-room spa tubs and a private beach.

What's nearby

Cocotal Golf and Country Club - 14 min walk
Dolphin Island - 8 min drive
Cortecito Beach - 12 min drive
Los Corales Beach - 14 min drive
Bavaro Beach - 18 min drive

Getting around

Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

‪Lobby Bar - ‬13 min walk
‪World Cafe - ‬7 min walk
‪Olio - ‬6 min drive
‪Seaside Grill - ‬7 min walk
‪Lobby Bar - ‬8 min walk

About this property

The Reserve at Paradisus Punta Cana

Hotel with private beach, full-service spa

The Reserve at Paradisus Punta Cana features a private beach, a full-service spa, and 5 outdoor pools. Free valet and self parking are available, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive hotel include a nightclub, a children's pool, and a gym.

Guests can expect free WiFi and plasma TVs with satellite channels. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hydromassage showers, hair dryers, and designer toiletries. Private spa tubs, furnished balconies or patios, and iPod docks are other standard amenities.

A private beach, 4 outdoor tennis courts, and complimentary bicycles are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Area shuttle (surcharge)
Free beach shuttle
Free extended parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

2 beach bars
A bar/lounge
A poolside bar
A restaurant
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Gabi Club
HydroGrill
Vento

Things to do

18-hole adjacent golf course
4 outdoor tennis courts
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Beach yoga
Bingo
Children's pool
Free bicycle rentals
Free children's club
Full-service spa
Gym
Kayaking
Nightclub
Playground
Racquetball/squash
Rock climbing
Sauna
Segway rentals/tours
Shopping
Spa tub
Steam room
Tennis lessons
Waterslide

Family friendly

5 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free crib
Free rollaway/extra bed
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Living room
Playground
Separate in-room dining area
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa tub
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

3 floors
8 buildings
Art Deco architecture
Built in 2008

Room amenities

Bedroom

Blackout drapes
Free crib
Free rollaway/extra bed
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Hydromassage showerhead
Jetted bathtub
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

HDTV with premium satellite channels
iPod dock

Food and drink

24-hour room service
Espresso maker
Free bottled water
Minibar
Separate dining area

Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Living room
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Punta Cana Reserve

Punta Cana Paradisus Reserve

Punta Cana Reserve

Reserve Paradisus Punta Cana

Reserve Paradisus Punta Cana Resort All Inclusive

Reserve Paradisus Resort All Inclusive

Reserve Punta Cana

Reserve Punta Cana Paradisus

Reserve Punta Cana Resort

Reserve Resort Punta Cana

The Reserve at Paradisus Punta Cana Resort All Inclusive

Reserve Paradisus Punta Cana All Inclusive

Reserve Parasus Punta Cana In

The Reserve at Paradisus Punta Cana Hotel

The Reserve at Paradisus Punta Cana Punta Cana

The Reserve at Paradisus Punta Cana Hotel Punta Cana

The Reserve at Paradisus Punta Cana Resort All Inclusive

Frequently asked questions

Are there all-inclusive options at The Reserve at Paradisus Punta Cana?

The Reserve at Paradisus Punta Cana is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, golf, and kayaking.

Is free cancellation available at The Reserve at Paradisus Punta Cana?

The Reserve at Paradisus Punta Cana offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do close to The Reserve at Paradisus Punta Cana?

This hotel is situated in Bávaro within a short 14-minute walk of Cocotal Golf and Country Club. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is there parking available at The Reserve at Paradisus Punta Cana?

Yes, valet parking, self parking and long-term parking are free at the hotel. Accessible parking is also available for guests.

Is a spa located at The Reserve at Paradisus Punta Cana?

YHI Spa is the hotel's spa and services include hot stone massages, beach massages, aromatherapy, and reflexology.

Does The Reserve at Paradisus Punta Cana include a casino on the premises?

No, The Reserve at Paradisus Punta Cana doesn't have a casino.

Is there an indoor pool at The Reserve at Paradisus Punta Cana?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools and a spa tub.

What do couples enjoy most about The Reserve at Paradisus Punta Cana?

There are plenty of amenities for couples at this hotel, including a private beach, 2 beach bars, and 5 outdoor pools.

Does The Reserve at Paradisus Punta Cana have a hot tub?

Yes, this hotel features private spa tubs in all guestrooms.

Does The Reserve at Paradisus Punta Cana have a restaurant with a breakfast menu?

Yes, The Reserve at Paradisus Punta Cana serves breakfast for a surcharge at Vento.

Does The Reserve at Paradisus Punta Cana allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Reserve at Paradisus Punta Cana.

Are there connecting rooms at The Reserve at Paradisus Punta Cana?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Reserve at Paradisus Punta Cana?

The closest major airport to The Reserve at Paradisus Punta Cana is Punta Cana Intl. Airport (PUJ), which is 11.5 mi away (27 minutes by car).

Can I book a room with a balcony at The Reserve at Paradisus Punta Cana?

Yes, every guestroom at The Reserve at Paradisus Punta Cana comes with a furnished balcony with some featuring garden views.

Does The Reserve at Paradisus Punta Cana have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Reserve at Paradisus Punta Cana.

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Anna

Traveled with partner

May 15, 2022

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all!

Stayed 6 nights in May 2022

10/10 Excellent

tracy

Traveled with family

Apr 26, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved the Reserve at the Paradisus. Many different restaurants to choose from. Private pools and beach areas for Reserve guests. Also private dining choices as well. Entertainment for all ages.

Stayed 5 nights in Apr 2022

4/10 Poor

Luciano Jose Garcia

Traveled with group

Feb 21, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We reserved at The Reserve at Paradisus Punta Cana, but were moved to Paradisus Palma Real to a lesser category (not The Reserve) due to the other being under remodeling/demolition that was already undergoing at the time of our reservation!!! Extremely disappointed.

Stayed 4 nights in Feb 2022

8/10 Good

Alexander

Traveled with partner

Dec 24, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property itself was well kept. Everything regarding the structure and and the vast majority of the staff was superb. The meals were vast in terms of variety. There was no disappointment there. The only negative about the property was reporting an issue regarding the in room phone and closet to the front desk on our first night and no one took the initiative to resolve our issue not until the night before having to check out. I reported the two issues of the phone in the room not working. I was not able to dial room service nor the front desk. As a matter of fact you would only get a dial tone when picking up the phone. Aside from that, none of the buttons worked. There was no feedback when a button was pressed. Part of the sliding door closet was stuck which prevented me from putting my belongings in there. I reported these matters to the front desk on the first night. We were informed they would reset the phone in addition to sending someone to look at the closet. Sadly none of that was attended to. Not till i was in bed getting rest to leave the next morning the phone rings to an agent on the other end asking if the phone works fine. I politely responded with yes not even bothering to check because it made no difference to me to check when i was not going to utilize the phone. The response to issues was not the finest!

Stayed 4 nights in Dec 2021

8/10 Good

Georgina

Traveled with group, Traveled with family

Dec 22, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort . Just the food wasn’t that great.

Stayed 1 night in Dec 2021

6/10 Okay

yasmin

Traveled with family

Oct 22, 2021

Liked: Cleanliness, room comfort

our mini vacay to Punta Cana

This Resort is listed as a 5 star resort, Service at check in was amazing. The Resort outside looks is amazing and very nice! the Bracelet room key is great. but room is old, full kitchen has not pots, plates, cups or utensil. last night on my trip i notice that the windows did not lock... it was open at one point. the pool opens at 7am, but no towel service till 10am. the pool close at 6pm :-( 13 restaurant. only found 8, and not all are open. the restaurants that are open will alternate nights, and you need a reservation for all restaurants. for breakfast only the buffet is open, for lunch only buffet and an adult only restaurant. abd dinner like i said it alternate nights. The only swim up bar was closed ;-( you needed to get out of the pool and into the top bar to get a drink. No music in pool area in the morning, and no service for at the beach. Most staff did not know the resort and the places thing were at, asked questions and a i dont know was many answers.

Stayed 2 nights in Oct 2021

10/10 Excellent

Orlando

Sep 24, 2021

Stayed 5 nights in Sep 2021

8/10 Good

Adolfo

Jul 27, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Jul 2021

10/10 Excellent

Fernelly

Jul 18, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family

Jun 22, 2021

Liked: Cleanliness, staff & service, amenities

It was an overall beautiful property . There was fun activity to do during the stay . I especially loved painting and Yoga with “ Happy Boy “! The pool was amazing . My only gripe would be the food was just ok. I really enjoyed my stay overall and would love to come back soon .

Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveler

Jun 10, 2021

Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family

Apr 25, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is amazing, the food and the service is excelente I will come back and recommend to friends and family. Also one of the staff member Alvaro Ortega gave as an excellent service everyday that me and my family were there, Thaks!!

Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner

Apr 20, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gustavo Rivera did great service at our stay. Pelegrin Garcia did great service and was nice to work with. Francier did great job as our waiter. Overall, we were happy with the Resort.

Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family

Apr 12, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service & everyone treated us good

Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Apr 8, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Mar 2021

10/10 Excellent

Máncora, New York

Oct 29, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Is a gorgeous place, the staff was incredibly professional with very good customer service skills and personal concerned about the wellbeing of the guests.That was at least my experience. About the cleaning aspect: the elevator has a really bad smell!,there were flies all over the food in the buffet at the counters.The food was not that good.

Stayed 4 nights in Oct 2020

10/10 Excellent

Elsa, NJ

Traveled with partner

Oct 12, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

AMAZING resort; got engaged and they even helped my fiancé set everything up without me knowing 😭 10/10

Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveler

Mar 19, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible please to have vacation, stop it I'm so sleepy oh thank you I'm lazy you know I don't want to

Stayed 12 nights in Mar 2020

4/10 Poor

Stela

Traveled with family

Mar 16, 2020

Disliked: Staff & service, property conditions & facilities

Satisfied after visiting the Majestic Resort last year, this time I decided to choose a slightly more expensive Paradisus Punta Cana, but it was the wrong choice after all. Wow, it's a star in the sky to open an Italian restaurant and open other restaurants for a while, or to make a reservation without opening in-house. I guess it was because there were no people, but I drank 12 meals in a similar pattern, so I became a diet later. There, the staff of Launer Jean kindly gave the resort explanation one round, so I was relieved and put two out of five stars. No soundproofing, no sleep installer program. I am not willing to visit again.

Stayed 4 nights in Mar 2020

2/10 Terrible

StevenT

Mar 8, 2020

Disliked: Cleanliness, amenities, property conditions & facilities

Room was not ready for check-in at 4:20pm. Had to wait 25 minutes. 1st room had no TV reception & safe was not working. 2nd room, entrance door lock did not work upon arrival, both phones not working, night stand light in living room not working, ceiling light in bathroom not working, mini bar refrigerator door would not close, hair on shower floor and on hair dryer handle, bathtub did not look clean, when i used a wet wash cloth on the bathtub bottom, it came out black, made restaurant reservation and concierge made the reservation for the evening on the day that I was leaving in error.....never saw or talked to a manager. Very poorly run hotel!

Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Feb 14, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

This was my third time at the reserve at Paradisus. The grounds are beautiful and magical.

Stayed 10 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner

Dec 21, 2019

Did not like that they said they did upgrade us , to ocean view Room but when we got there it was not and we had to pay extra $577 for 4 night to get room that we liked of which 1 st night had only partial view , and on complaining they moved ur to oven view , which was excellent view

Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Oct 1, 2019

We did not stay at this property. We booked this property but were upgraded to a different location. This proved to be a big pain in the butt! We tried telling people that we were upgraded to somewhere else. They made us go to this location. They ended up having to order us a taxi to the new location. Everyone needed to be kept in the loop so we were not hassled during our areival

Stayed 5 nights in Sep 2019

10/10 Excellent

Sylvain

Aug 24, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Aug 19, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Reserve was under remodelation and we end up getting an upgrade and they placed us at the circle the grand reserve which you could use the other hotels facility and restaurants and we loved it! We would love going back and stay at the Palma real beautiful pools with ocean front but restaurants t and shows were the best at the circle.