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Recent guest reviews

Spectacular! The property had a wonderful combination of out-door and in-door spaces, immersed and surrounded by water. Extremely clean and pure. Food at the specialty restaurants was 5 star especially when we were offered the opportunity by Food & Beverage Manager Efren Urban to have Chef service a couple of nights. Buffets was full of choices and a lot of variety. Service was awesome! Pablo, our concierge made all of our reservations and needs during out 7 day stay. Most servers went out of their way to get you want we needed.

Everyone was amazed

I like everthing

The resort was extremely clean. My family and I felt safe throughout our stay. The staff was extremely friendly and helpful. Jesus Evangelista and Jessica Ramos went above and beyond to law us feel like family. We will be retuning and referring this resort to family and friends.

From the day we got to the hotel to the last day the service was top notch excellent they can improve the steak in the in steak restaurant we paid for the wayu and the thomohak steak no taste at all, other wise everything was perfect. The kids club people super nice.

Property was well manicured . Rooms were new and beautiful . Food was okay , staff was confused and no customer service

Great hotel, excellent service, i do prefer the Hotel Paradisus next door by the same hotel group Melia, but if you’re looking for a more peaceful and quiet Hotel this is the perfect spot. Beautiful layout, restaurants are average but on the positive side..

Everting is good, except the elevators, because those elevators smell so bad, I mean so so so BAD you have to use the stairs all the time!!!

No service for Handicap. Freshwater pool with Turtles and fishs are dirty ,mosquitoes in the reservation waiting room.

Food was poor and not much variety. Service was poor.

Beautiful facility! We had an amazing time. Staff was attentive and so friendly. Delicious foods. Entertainment was lacking. Would have like to see more shows.

We had a great family vacation at the The Grand Reserve at Paradisus Palma Real. The place is beautiful, very clean, the food and the drinks were all very tasty. The swim-up pool room is for sure the way to go, but the main pool with its swim up bar and a variety of water activity classes were fun too. In addition to the swim up pool, the kids love the patio jacuzzi along with the kids water park. There were also a bunch of live music -- the breakfast buffett always had a live musician, and the evening always had an excellent DJ or band. The staff was very accessible, and one thing that was very helpful was their use of WhatsApp. Our personalize concierge, Milly Asella, was like your own Google Assistant / Alexa. Any questions about the property, help with restaurant reservations, airport transport reservations, the location of places, and schedule of events, Milly was either proactively providing info or was there to answer -- further, just basic things like checking on if the room was clean and if our room snacks were filled was very helpful.

The property’s facilities and pools were outstanding. The only negative is the used car salespeople acting as concierges. The whole goal is to sit down with you and get you to buy into their timeshare program. Huge put off and by no way is it a concierge hotel.

Playa de Bavaro Punta Cana La Altagracia

Hotel highlights

  • Walking distance to Los Corales Beach and Palma Real Shopping Village
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Los Corales Beach is within a 5-minute walk of The Grand Reserve at Paradisus Palma Real – All Inclusive while other popular sites like Palma Real Shopping Village are within a 15-minute stroll. This 432-room, 5-star property has 2 outdoor pools along with a private beach and a winery.


Dining

Start your day off right with a free buffet breakfast, served each morning from 8 AM to 10 AM. This property is home to 9 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

The 432 individually decorated accommodations feature furnished balconies and afford space to spread out with living rooms and dining areas. Guests can enjoy free WiFi and TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and free bottled water.


Property features

The Grand Reserve at Paradisus Palma Real – All Inclusive features a private beach, a winery, and a full-service spa. You can take advantage of free parking, along with a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include 2 outdoor pools, a casino, and a free water park.

Room options

The Reserve Deluxe Swim Up Suite

1 King Bed | 2 Double Beds | Sleeps 4

Two Bedroom Master Suite

1 King Bed | 2 Twin Beds | Sleeps 7

1 Bedroom Master Suite Pool View

1 King Bed | Sleeps 5

The Reserve 2 Bedroom Deluxe Swim Up Master Suite

1 King Bed and 2 Twin Beds | Sleeps 7

Guest reviews for The Grand Reserve at Paradisus Palma Real – All Inclusive

Everyone (13) Family (6)
5
Friends Business Business

Spectacular! The property had a wonderful combination of out-door and in-door spaces, immersed and surrounded by water. Extremely clean and pure. Food at the specialty restaurants was 5 star especially when we were offered the opportunity by Food & Beverage Manager Efren Urban to have Chef service a couple of nights. Buffets was full of choices and a lot of variety. Service was awesome! Pablo, our concierge made all of our reservations and needs during out 7 day stay. Most servers went out of their way to get you want we needed.

By on May 28, 2021

Review comment responded on Jun 1, 2021

Dear Guest, Thank you very much for taking the time to share your experience with us. We are delighted to note that you enjoyed your stay, the culinary experience, our grounds, and the friendly service received, which characterizes our company. It will be a pleasure for us to let Pablo and Efren know about your impressions regarding their service. We are looking forward to welcoming you back soon. Kind regards

5
Family

Everyone was amazed

By on May 26, 2021

Review comment responded on May 28, 2021

Dear Guest, Thank you very much for your comment. We are glad to know that you enjoyed your stay and are looking forward to welcoming you back soon. Kind regards,

5
Friends

I like everthing

By on May 25, 2021

Review comment responded on May 28, 2021

Dear Guest, Thank you very much for your high rating and comment. We are looking forward to welcoming you back soon. Kind regards,

5
Family Family with small children

The resort was extremely clean. My family and I felt safe throughout our stay. The staff was extremely friendly and helpful. Jesus Evangelista and Jessica Ramos went above and beyond to law us feel like family. We will be retuning and referring this resort to family and friends.

By on Apr 4, 2021

Review comment responded on Apr 5, 2021

Dear Guest, Thank you very much for your recommendation and feedback. We are glad to know that you enjoyed your stay, the received service, and felt safe during your entire stay. Furthermore, it will be a pleasure for us to share your words with Jesus and Jessica. We appreciate your recommendation and are looking forward to welcoming you back soon. Kind regards,

5
Family with small children

From the day we got to the hotel to the last day the service was top notch excellent they can improve the steak in the in steak restaurant we paid for the wayu and the thomohak steak no taste at all, other wise everything was perfect. The kids club people super nice.

By on Feb 16, 2021

Review comment responded on Feb 18, 2021

Dear Guest, Thank you very much for your wonderful comment and feedback about our restaurant Mina, which we'll share with our chefs for their review. Furthermore, we are glad to notice that you enjoyed your stay since the first moment. It will be a pleasure for us to welcome you back soon. Kind regards

3
Everyone

Property was well manicured . Rooms were new and beautiful . Food was okay , staff was confused and no customer service

By on Jan 23, 2021

Review comment responded on Jan 26, 2021

Dear Guest, Thank you for your comment. We hope you had a pleasant stay. We regret your comments about our services as our staff is normally recognized for their gracious attitude and professionalism. On the other side, we we'll share your observations with the corresponding departments for their management. Kind regards,

5
Family Friends

Great hotel, excellent service, i do prefer the Hotel Paradisus next door by the same hotel group Melia, but if you’re looking for a more peaceful and quiet Hotel this is the perfect spot. Beautiful layout, restaurants are average but on the positive side..

By on Jan 2, 2021

Review comment responded on Jan 5, 2021

Dear Guest, Thank you very much for visiting us and for being a loyal member of our brand Paradisus. We love to know that you enjoyed your stay at our newest resort The Grand Reserve, our facilities, and gastronomic options. We're looking forward to welcoming you back soon. Kind regards

4
Everyone

Everting is good, except the elevators, because those elevators smell so bad, I mean so so so BAD you have to use the stairs all the time!!!

By on Nov 2, 2020

Review comment responded on Nov 2, 2020

Dear Guest, Thank you for sharing your impressions with us. We hope you spent a pleasant time at our resort. We're always ready to improve our services. Rest assured that we'll share your observations with our team. We're looking forward to welcoming you back soon, Kind regards

3
Everyone

By on Mar 4, 2020

Review comment responded on Mar 6, 2020

Dear Guest, Thank you for visiting us. We appreciate your evaluation and are looking forward to welcome you back soon. Kind regards

5
Everyone

By on Dec 20, 2019

Review comment responded on Dec 23, 2019

We greatly appreciate your comment!

The Grand Reserve at Paradisus Palma Real – All Inclusive

Playa de Bavaro, Punta Cana, La Altagracia 23000
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