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Recent guest reviews

It was a good place to stay

I have been a Riu member for nearly 10 years. The staff and overall service was fantastic as always! I have been to many many Riu resorts in many countries and Riu Naiboa is by far the worst. If you like pasta and rice each day for each meal then you'll love Riu Naiboa. Additionally, the after hours food choices do not exist. No room service. To say the food choices are very limited is an understatement.

Disappointed unfortunately, language barrier, no clear information about things, old smelly ugly towels and the blankets I asked because in room there was only a flat sheet to use… blanket looked like It was pulled out from a doggie bed… first day no cleaning service, you better bring your own toiletries etc. they need to have better communication and cleanliness for sure!

Riu Naiboa delivered unexpected value. It was 600 meters away from the beach but a nice walk. All-inclusive meals and refreshments. The price and service were above what I expected. Highly recommend if value is your priority.

the stafff was Great

Rui naboia was not as nice as the photos. Plus, booking through the orbitz website , our children were not added to our reservation which caused us a lot of problems when we arrived at the hotel.

el piso de del restaurant y la recepcion estan muy resbalosos en varias ocaciones estuve a punto de caerme y mi esposo tambien

I didnt like the employees attitude Not very helpfull Didnt like the fact that its small n not much to do not that clean No food after a certain hr was hard to find after hrs The place is so secluded that there was nowhere to go

I like everything the service was good the employees was friendly

The property needs and update! Our room was ok, the house keeper didn't change the sham that goes over the bed all she did was flip it over! How I know is because my husband vomit on it! And it was still there... There's no iron you have to pay $10 for two hours but you get your money back every time...They pool parties was great! Not at the hotel else where!!! And the Coco bongo Show was excellent! Over all it was a 3 1/2 star... Also they didn't stock the mini refrigerator every food was ok could have been better!

There was so many things and activities to do. The waterpark was amaxing and did they an awesome job with had a special touch to my birthday celebration. The beaches and sun add hine was breathtaking beautiful!!

Everything thing was great. The staff was extremely nice and helpful. The room was great as well. Very clean and we had an amazing view.

The location of the hotel was great and although it is not right on the beach, it is a short walk and there is a restaurant/bar right there as well. There is no WiFi in the rooms (unless you pay for it) which wasn’t mentioned to us at check in. The pool was clean and had plenty of seating, but there were no servers around so if you want a drink, you have to walk up to the bar. This was a little disappointing since all other all inclusives I have stayed at, had had servers/staff by the pool. We used a shuttle to get to and from the airport, which was booked through orbitz. When we arrived it was easy to find the staff we needed to speak with but at the hotel it was quite difficult. The front desk did not know who we had to speak with and when we found someone who did, they didn’t know what time. The representative apparently was supposed to be there from 9am-12pm but showed up at 9:30 and then left a half hour later. On the day we left, we were supposed to check in with him to make sure we were booked for a bus to take us to the airport and he was no where to be found. Luckily, we actually were confirmed and were able to get on the bus to the airport on time. But the represantive was not there which was stressful as a lot of the staff didn’t seem to have any idea.

The hotel as really good for the price. It isn't on the beach and you have to walk but the walk to the beach is lined with shops. Once you are on the beach they have a beach club that has food and a bar. You didn't have to walk very far to get a drink. The food is what is to be expected at an all inclusive. Overall I would stay here again and would tell my friends to stay here

Overall experience was great. The hotel has great food and the staff are very nice. The neach and the beach bar are awesome. We had a great time there. The only thing I think I would change would be the beds, they are a bit small and uncomfortable.

Overall I'd say we enjoyed our stay at the Riu Naiboa. I think it unfortunately fell a little under our expectations but there is plenty of fun and R&R to be had while you're there. The rooms were extremely basic and probably more in line with what I would expect from 2 or 2.5 star hotel in the states. Unfortunately the rooms were probably the biggest disappointment of the trip. Beds were hard and small. A/C controls were weird and inconsistent. Room had a funky smell the entire time we were there (we weren't alone in this, we spoke to others). And there were little ants all over the bathroom which left me careful about what I left sitting where. Once you can get past the room though, most everything else was better. Food was rarely "great" but it was still good, mixed drinks were very pleasing (avoid the wines), and service of the staff was always professional and good. The "animacion" entertainment staff were awesome. These guys/gals work VERY hard to try to provide you with good moods and entertainment so be good to them. The location to the beach, the pool, and the entertainment staff is what made this place what it was for us - which was a solid good time at a reasonable price. If/When we have it to do over again we would probably try to kick it up a notch to a higher level Riu resort. While at the Naiboa I made a quick walk over to the Palace Bavaro for something and it was quite nice. I'll probably look to one of the "palaces" next time.

It was a big step up in terms of comfort after they did facility renovation a few years back. Food was great and the beach is fantastic. Some communication problems thoug as English was not well spoken by staff

Playa Arena Gorda Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Arena Gorda Beach is within 2 miles (3 km) of Riu Naiboa All Inclusive while other popular attractions such as Cana Bay Golf Club are within 3 miles (5 km). This 362-room, 3.5-star property has a full-service spa, a free water park, and 3 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. There are multiple options for onsite dining with 3 restaurants, including Cohiba, which specializes in international cuisine.


Rooms

Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Balconies, minibars, and ceiling fans are also available.


Property features

Guests of Riu Naiboa All Inclusive have access to a full-service spa, a free water park, and a nightclub. There's free parking, as well as a free shuttle from the airport to the hotel (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this all-inclusive property include an outdoor pool, a children's pool, and a gym.

Room options

Junior Suite (B2C CAN)

1 Double Bed | Sleeps 2

Standard Double Room (C)

2 Double Beds | Sleeps 4

Junior Suite (C)

1 King Bed | Sleeps 2

Junior Suite (L)

1 King Bed | Sleeps 2

Guest reviews for Riu Naiboa All Inclusive

Everyone (13) Couples (13) Family (9) Other (2) Friends (3)
3
Partner Couples

It was a good place to stay

By on Aug 11, 2022

2
Partner Couples

I have been a Riu member for nearly 10 years. The staff and overall service was fantastic as always! I have been to many many Riu resorts in many countries and Riu Naiboa is by far the worst. If you like pasta and rice each day for each meal then you'll love Riu Naiboa. Additionally, the after hours food choices do not exist. No room service. To say the food choices are very limited is an understatement.

By on Jun 6, 2022

3
Family

Disappointed unfortunately, language barrier, no clear information about things, old smelly ugly towels and the blankets I asked because in room there was only a flat sheet to use… blanket looked like It was pulled out from a doggie bed… first day no cleaning service, you better bring your own toiletries etc. they need to have better communication and cleanliness for sure!

By on May 19, 2022

1
Everyone

By on Feb 16, 2022

1
Everyone

By on Oct 6, 2021

4
Partner Couples

Riu Naiboa delivered unexpected value. It was 600 meters away from the beach but a nice walk. All-inclusive meals and refreshments. The price and service were above what I expected. Highly recommend if value is your priority.

By on May 1, 2021

5
Everyone

the stafff was Great

By on Apr 23, 2021

4
Family

Rui naboia was not as nice as the photos. Plus, booking through the orbitz website , our children were not added to our reservation which caused us a lot of problems when we arrived at the hotel.

By on Sep 18, 2019

3
Family

el piso de del restaurant y la recepcion estan muy resbalosos en varias ocaciones estuve a punto de caerme y mi esposo tambien

By on Jun 1, 2019

3
Partner Couples

I didnt like the employees attitude Not very helpfull Didnt like the fact that its small n not much to do not that clean No food after a certain hr was hard to find after hrs The place is so secluded that there was nowhere to go

By on May 4, 2019

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