Krystal Vallarta - All Inclusive

3.5 star property

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Photo gallery for Krystal Vallarta - All Inclusive

On the beach
Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes
Business center
1 bedroom, in-room safe, desk, blackout drapes
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Francisco Medina Ascención S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Place, La Isla
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪5 min walk‬
  • Place, Puerto Mágico
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 2
  • Free WiFi

Deluxe Room, 1 King Bed, Sea View

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • Free WiFi

Deluxe Room, Mountain View

  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Deluxe Room, Sea View

  • Sea view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, Resort View

  • Resort view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Puerto Vallarta

Krystal Vallarta - All Inclusive places you in Hotel Zone, within a leisurely stroll of popular sights such as Cruise Ship Terminal and Bay of Banderas. This 388-room, 3.5-star property welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

  • La Isla - 3 min walk - 0.2 miles
  • Playa de Oro - 3 min walk - 0.2 miles
  • Hotel Zone Beach - 5 min walk - 0.3 miles
  • Puerto Mágico - 7 min walk - 0.4 miles
  • Plaza Caracol - 12 min walk - 0.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Talavera - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Le Delice - ‬3 min walk
  • ‪Seafire Restaurant - ‬4 min walk
  • ‪Jardin Del Sol "Restaurante - ‬8 min walk

About this property

Krystal Vallarta - All Inclusive

Guests staying at Krystal Vallarta - All Inclusive enjoy access to 3 outdoor pools, a gym, and free WiFi in public areas. Self parking is available for MXN 50 per night. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this all-inclusive property include conference space and a free kid's club.
Guests can expect free WiFi and 32-inch plasma TVs. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MXN 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Is a free cancellation option available at Krystal Vallarta - All Inclusive?

Krystal Vallarta - All Inclusive provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Vallarta - All Inclusive?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on Jun 14, 2026 start from $207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Krystal Vallarta - All Inclusive?

This property is situated in Hotel Zone within a short 11-minute walk of Cruise Ship Terminal and also 5 minutes on foot from Bay of Banderas. You'll also find Malecon and Playa de los Muertos within a short drive.

Is parking available on site at Krystal Vallarta - All Inclusive?

Yes, parking is offered for MXN 50 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Krystal Vallarta - All Inclusive feature a casino at the property?

No, Krystal Vallarta - All Inclusive doesn't have a casino.

Is there an indoor pool at Krystal Vallarta - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 6:30 PM.

What amenities will couples enjoy at Krystal Vallarta - All Inclusive?

This beachfront property offers plenty of amenities for couples including a beachfront restaurant, 3 outdoor pools, and 2 bars/lounges.

Are there hot tubs at Krystal Vallarta - All Inclusive?

No, this property doesn't have a spa tub.

Does Krystal Vallarta - All Inclusive feature a restaurant that includes a breakfast menu?

No, Krystal Vallarta - All Inclusive doesn't have a restaurant that serves breakfast.

Does Krystal Vallarta - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta - All Inclusive.

Are there connecting rooms at Krystal Vallarta - All Inclusive?

No, there aren't connecting guestrooms at this property.

What is the closest airport to Krystal Vallarta - All Inclusive?

The closest major airport to Krystal Vallarta - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.8 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Krystal Vallarta - All Inclusive?

No, you won't find guestrooms with balconies at Krystal Vallarta - All Inclusive.

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 278 out of 974 reviews
Rating 8 - Good. 216 out of 974 reviews
Rating 6 - Okay. 191 out of 974 reviews
Rating 4 - Poor. 142 out of 974 reviews
Rating 2 - Terrible. 147 out of 974 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Pavlo

Traveled with partner
Liked: Cleanliness, amenities
The first couple of days of staying here were quite good, there were no major negatives, the food is not the worst but there are questions, the beaches are incredibly wonderful, the location and service are also good. Now to the negatives, there are only two elevators and this is a very long waiting time when using them, if you live on the higher floors, be prepared for the elevator to stop on every floor, sometimes it may even miss your floor for incomprehensible reasons, then the front desk works very slowly, out of 5 people only 2 perform work, what function the other 3 have is not clear, this leads to very long queues. In the last days of my stay, the city was in the red zone, the hotel lowered prices and even allowed the staff to live in the hotel (this is a big plus), but then raised prices much higher than normal and people who were forced to stay because the planes were not flying, were forced to take a couple more days at inflated prices, that is, the hotel was not included in the situation and on the contrary took advantage of it, overall the experience is very mixed
Stayed 8 nights in Feb 2026

2/10 Terrible

kristine Caroline

They were not helping
Stayed 7 nights in Feb 2026

10/10 Excellent

Kimberly Vanessa Rodriguez

Stayed 3 nights in Feb 2026

6/10 Okay

Ashley

Stayed 7 nights in Feb 2026

10/10 Excellent

Madison

Stayed 6 nights in Feb 2026

4/10 Poor

DEBORAH

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Over an hour to check in, rooms only had bath towels, no hand or face towels. Main pool had brown sludge floating in it. People were smoking in the lounge chairs by the bar at the main pool, the food was cold at the buffets breakfast & dinner. The rooms were cleaned about 4-5 pm & one day not at all. Service was mediocre at best
Stayed 3 nights in Feb 2026

4/10 Poor

Adam

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was very good, staff did not understand English and were bad to a dangerous level with handling food allergies.
Stayed 8 nights in Feb 2026

8/10 Good

Ruth Elaine

Stayed 9 nights in Feb 2026

4/10 Poor

Tegan

Stayed 7 nights in Feb 2026

2/10 Terrible

Juan

Stayed 3 nights in Feb 2026

2/10 Terrible

Nicole

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely the worst resort I’ve ever stayed in Puerto Vallarta! Disgusting food , Horrible bar hours, no room service, they only have 2 small pools with no service and only 1 pool bar. Each morning they were completely out of lounge chairs. We were there 5 days and not once was able to sit ANYWHERE!!! I had to beg for bottles of water. No shuttle service. NEVER AGAIN!!! Try Buenaventura grande or Fiesta Americans for a true all inclusive resort experience.
Stayed 5 nights in Feb 2026

4/10 Poor

LIEM T

Stayed 2 nights in Feb 2026

6/10 Okay

Leslie

Stayed 3 nights in Feb 2026

4/10 Poor

Annette

Traveled with partner
Waited in line for about a half hour to start check in. Was told to come back at 2 to see if keys were ready. Stood in line another half hour and not ready come back after 3. Stood in line for an hour, finally got our keys, find our room, walk inside and it has not been cleaned! Back down to the lobby, get a different room now with 2 doubles instead of a king. Could not be bothered to go back again. Thank goodness it was only one night
Stayed 1 night in Feb 2026

4/10 Poor

Danielle

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Food selection was poor at best. The Asian restaurant had very few items and was worse than the buffet. The Buffet was the same food basically every day. Unsweet iced tea is impossible to find. Even though the resort is all inclusive we left daily to get food and drinks. We believe the alcohol is watered down as after a full day you never feel a buzz and very little was ever used. If you don't get the all inclusive option the not so great buffet costs 430 pesos = 25 USD per person (Extreme) Upon leaving after tipping the bell man we didn't feel it was enough and demanded more from out taxi driver as we were departing and shook him down for another 50 pesos (Really!!!) It's all inclusive. One of our cell phones was pick pocketed at Marina Vallarta and no one at the hotel could get us an outside line to the US to contact our carrier and we were lucky enough to meet a nice couple that let us borrow a cell phone. Also the water stunk so be advised when you get there you only get 2 bottles of water to drink and brush teeth daily, we went and bought our own. The adults only pool isn't adults only as people brought their kids there anyway.
Stayed 5 nights in Jan 2026

10/10 Excellent

Rafael Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was Great love it
Stayed 5 nights in Feb 2026

6/10 Okay

Teresa Demytruk, David

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we got into our room the safe was not working & the bathroom sink was plugged. But a call to maintenance & the guy fixed it up right away. Sadly, I feel that should be done before guests arrive. We also did not have face cloths or a hand towel during the stay. Although the food was good, it was the same the whole stay. Staff always friendly.
Stayed 6 nights in Feb 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was friendly.
Stayed 14 nights in Jan 2026

10/10 Excellent

manuel f rosario

Liked: Cleanliness, property conditions & facilities
Just the towers, weren’t good
Stayed 3 nights in Jan 2026

6/10 Okay

Marissa

Stayed 3 nights in Jan 2026

8/10 Good

Ronald Patrick, Bemidji

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Our room had a water leak the entire stay in our bathroom, it wasn't huge but it was dripping into the sink, I told the front desk 2x and showed them the video I took, they never came to fix or check it out. No water bottles from house keeping or any extra towels and not coffee replacement. It seems to me that they are trying to save money with the coffee, water and any extras. The staff was ok, they would give you coffee in the morning one (1) time, then they would never come back to refill, again saving on little things shows, they would get upset when I got up and poured myself another cup of coffee. I would have much preferred to stay at the GRAND KRYSTAL, I thought this is where I had made our reservations at as we have stayed there before and it was excellent. This place was right next to MAJOR construction, very loud and busy, they should have given a discount for all the noise or let us know ahead of time that they were in the middle of a major construction building next door. The food here was mediocre, it was the same everyday, no "real" meat, only hot dog meat most of the time, the eggs seemed to be powdered eggs, no avocados or fresh guacamole, the staff spent more time talking to each other then attending to the customer. Elevator broke down for a day, they did get this fixed quick. Grounds are spread out, enjoyed playing volleyball and laying out by the beach listening to the loud construction, vendors were annoying coming by way too often and too pesty.
Stayed 6 nights in Jan 2026

4/10 Poor

marvin w

Traveled with partner
Cold pools, very bland food, watery drinks, deteriorating facilities
Stayed 14 nights in Jan 2026

2/10 Terrible

Dulce

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I just did not like it
Stayed 3 nights in Nov 2025

6/10 Okay

Leslie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
This was our second time staying here. Staff are very professional and attentive. Food was very good however the same menu at the hotel restaurant as was at the buffet. If you are looking for something different, a short walk across the highway and half block to left is an excellent Outback Steak House. Beach was wonderful. Only two issues that were not great was the construction on the new building next to the main pool which was closed for safety reasons, and there was a sewer back up onto the walkway towards the family pool and hotel. You either walked through it - yuck - or went through hotel lobby onto beach and back onto the pool. They were working on the sewer problem but was an inconvenience. If you forgot anything, there was a convenience store just outside the resort and a 15 min walk and across from the marina was the Walmart. I would have given a higher review if it wasn't for the sewer problem and the one pool being closed due to the construction.
Stayed 6 nights in Nov 2025

2/10 Terrible

Deny

Stayed 2 nights in Sep 2025