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Recent guest reviews

We were very disappointed that we were no longer able to Dine at Salvadors or the Paradise restaurants at the Golden any longer. This will weigh heavily in our decision to return to Crown Paradise Club.

The food was horrible. I could only eat there once.

Rooms are too small need updating. The beach, the pool for the kids is perfect.

The beach, the pool for the kids is perfect and the food too

I liked the kids pool area and zip line. Our room view was nice. Restaurants were ok. I did not like the beach, it was very rocky. Also, I did not like having to walk outside the hotel to the theater for night shows. Side walk was under construction. Check out was crazy. There were like 200 people in the lobby that day. My family and I could walk out. We had to push our way out.

Staff was excellent! from receptionist to entertainment group, they were really great getting the right accommodation for my autistic grand son, they were the best

Enjoyed that it was on a clean beach and had great activities for the kids. Breakfasts were excellent as well. The resort is definitely an older resort it could use some upgrades and a fresh coat of paint in some areas.

We like the pool activity’s. We didn’t like over crowded couldn’t make reservations for restaurants. Only offering a good Tip

Staff is always so helpfull, whether it was answering your questions, or brining you a beverage.

Staff was friendly and helpful. The property is older ans showing signs of wear and tear but everything functioned well

Hotel is close to the beach. Room and bathroom were small. Japanese restaurant inside the resort only served breakfast to the time share members. Lines get long in front of the main restaurant. Too much chlorine in the pools.

Had a wonderful time with the family at this resort. Very friendly staff and good food.

We definitely made a mistake reserving this resort since it is completely focused on the kids, and we are two traveling adults. Orbitz was unable to easily change our reservation to the adult section next door (Crown Paradise Golden), so we went with the Club and hoped for the best. Our room was not adequately cleaned when we moved in - the floor was very dirty and we had to use towels to wipe our feet before getting in bed. There were very small ants all over and a couple of very large cockroaches. The maid fumigated the room the next day and thoroughly cleaned it, which satisfied us for 8 days, at which time the bugs returned. The furniture is very cheap and well worn, in some cases falling apart. There are some decent features to this resort, but too many negatives to make it a good choice for us.

Perhaps it was our fault in the first place to book a hotel that accommodates only to kids. It was soo loud and chaotic. We left after one day because the kids started to feel ill but also it was just not what we expected. The hotel is old and worn out. The pictures do not show it. The slides are pretty old. The hotel room was equivalent to a motel 6 in the USA. There was a muggy smell in the standard double bed rooms and the ac is old and right in your face not above. Worst of all the food was terrible, as in inedible. After having lunch, its when the girls were feeling ill. Being that its so close to the marina the vendors were the worst.

Check-in and check-out procedures were very inefficient, and room keys were unreliable - we frequently had to exchange them for new ones. The biggest disappointment: dining options promised. We were told we could make dinner reservations at 8 AM each day for a variety of restaurants on the premises. However, except for one day, we were told there were no reservations to be had. We dined at the French restaurant and discovered it was nearly empty (perhaps because the air conditioning was non-functioning?), The meal was good, but the service was so slow that two of the younger members of our group had to miss the last courses and go to bed. for all of our other meals; by the end of our stay, we were tired of the lack of variety and quality. That said, the morning omelettes were delicious, as were the fajitas and tacos, coffee and fresh fruit. The grounds are beautiful and well-maintained: four pools as well as access to the beach. It felt very safe for our children, ages 9, 14 and 15, to wander the grounds unsupervised. Service was very good, with a polite and accommodating staff. Despite its all-inclusive drink benefit, there was a family-oriented vibe. We were grateful not to have encountered any excess imbibers as we might have experienced elsewhere during spring break. BIG suggestion: Stop the constant music (?) from 8 AM until 9 PM. It would be nice to sit on the balcony overlooking the pool without having to listen to hip-hop or rock blasting from the speakers.

We were first time international travelers as a family of 4. Awesome experience for families of all ages. Kids loved the pools. Poor WiFi service throughout the resort. Only good WiFi connectivity in the lobby. But you’re on vacation, time to disconnect and enjoy family!

Paseo De Las Garzas No 3 Zona Puerto Vallarta JAL

Room options

Family Room

1 King Bed and 1 Twin Bunk Bed | Sleeps 5

Standard Room, Garden View, Garden Area

2 Double Beds | Sleeps 4

Hotel highlights

  • Steps from Cruise Ship Terminal
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in North Hotel Zone, Crown Paradise Club Puerto Vallarta All Inclusive is adjacent to Cruise Ship Terminal with other popular attractions like Bay of Banderas within a within a few miles (5 km). This 253-room, 3.5-star property has 3 outdoor pools along with a private beach and a full-service spa.


Dining

This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

The 253 rooms have an array of amenities, including free minibar items, balconies, and iPod docks. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free bottled water, and safes are other standard amenities.


Property features

Crown Paradise Club Puerto Vallarta All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this all-inclusive property include a free water park, a nightclub, and a children's pool.

Guest reviews for Crown Paradise Club Puerto Vallarta All Inclusive

Everyone (13) Couples (23) Business (1) Family (49) Friends (6) Other (5)
4
Partner Couples

We were very disappointed that we were no longer able to Dine at Salvadors or the Paradise restaurants at the Golden any longer. This will weigh heavily in our decision to return to Crown Paradise Club.

By on Feb 5, 2020

Review comment responded on Feb 13, 2020

Dear Steven, Thank you very much for choosing us once again to spend your family holidays. On the other hand, we are very sorry that the policies update was not satisfactory, nevertheless we appreciate your comprehension. We hope to welcome you back in a near future at our Crown Paradise Golden adults only resort to enjoy of our six dinner restaurants. Kind regards.

2
Everyone

By on Jan 16, 2020

Review comment responded on Feb 13, 2020

Dear Guest, Thank you very much for choosing us to spend your family holidays in Puerto Vallarta. On the other hand, we are very sorry to know your stay among us was not satisfactory. We would have liked to have further information to work on those areas with our Management Team and provide better experiences to our guests. We hope to have another chance to welcome you back and redeem our service. Kind regards.

4
Everyone

By on Jan 13, 2020

Review comment responded on Feb 13, 2020

Dear Guest, Thank you very much for choosing us to spend your family vacations. We are glad you had a great stay among us. We hope to welcome you back in a near future and enjoy of a better memorable stay. Kind regards.

2
Family with small children

The food was horrible. I could only eat there once.

By on Jan 10, 2020

Review comment responded on Feb 13, 2020

Dear Guest, Thank you very much for choosing us to spend your family holidays in Puerto Vallarta. On the other hand, we are very sorry to know your stay among us was not satisfactory. We have shared your feedback to our Executive Chef and F&B Manager to take the necessary measures. We hope to have another chance to welcome you back and enjoy of our progress. Kind regards.

5
Family with small children

Rooms are too small need updating. The beach, the pool for the kids is perfect.

By on Jul 22, 2019

Review comment responded on Jul 26, 2019

Dear Guest, Thank you very much for choosing us to spend your family vacaction in Puerto Vallarta. We are very pleased to read that you and your family had a blast stay among us. We are looking forward welcome you back in a near future for another and better experience. Kind regards.

4
Family

The beach, the pool for the kids is perfect and the food too

By on Jul 13, 2019

Review comment responded on Jul 27, 2019

Dear Miguel, We are very pleased to read your recent stay was almost perfect, enjoying of the pool, the great beach and our food selection. We are looking forward welcome you back and have the chance to earn us one star more. Kind regards.

3
Everyone

I liked the kids pool area and zip line. Our room view was nice. Restaurants were ok. I did not like the beach, it was very rocky. Also, I did not like having to walk outside the hotel to the theater for night shows. Side walk was under construction. Check out was crazy. There were like 200 people in the lobby that day. My family and I could walk out. We had to push our way out.

By on Jun 30, 2019

Review comment responded on Jul 27, 2019

Dear Rodo, Thank you very much for choosing us to spend your family vacation in Puerto Vallarta. On the other side, we are very sorry to read that you did not enjoy completely your stay, mainly because there are some constructions around of neighborhood. We want to share you that fortunately have had a great vision to growing up the investment property business in Puerto Vallarta, actually in front of us. We hope this construction are finalizing at the end of this year. We are very sorry for the experience you took to your home, we hope to welcome you back in a quiet season to enjoy completely of a memorable stay. Kind regards.

5
Family

Staff was excellent! from receptionist to entertainment group, they were really great getting the right accommodation for my autistic grand son, they were the best

By on Jun 26, 2019

Review comment responded on Jul 27, 2019

Dear Guest, Thank you very much for choosing us to spend your family holidays. We are very pleased to read that you and your grand son had a blast vacation. We hope tow eelcome you back in a near future for another memorable experience. Kind regards.

4
Family

Enjoyed that it was on a clean beach and had great activities for the kids. Breakfasts were excellent as well. The resort is definitely an older resort it could use some upgrades and a fresh coat of paint in some areas.

By on Jun 17, 2019

Review comment responded on Jul 27, 2019

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. On the other hand we are very pleased to learn through your kind assessment you had a memorable stay with us. We are looking forward welcome you back in a near future. Kind regards.

2
Family Family with small children

We like the pool activity’s. We didn’t like over crowded couldn’t make reservations for restaurants. Only offering a good Tip

By on Jun 16, 2019

Review comment responded on Jul 27, 2019

Dear Guest, Thank you very much for choosing us to spend your holidays in Puerto Vallarta. On the other side, we are very sorry to read that your vacation was not completely satisfactory. We have noted your feedback and we will take the measures with our Management Team to provide a better service. We hope to have another chance to welcome you back and enjoy our progress. Kind regards.

Crown Paradise Club Puerto Vallarta All Inclusive

Paseo De Las Garzas No 3 Zona, Puerto Vallarta, JAL 48333
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