Courtyard by Marriott San Juan Isla Verde3.5 out of 5.0
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Recent guest reviews
I loved it me and my boyfriend had the best time ever..def coming back again great food love the music and people loved to see all the weddings
We enjoyed our time there. I would definitely recommend this hotel to friends. It was well worth the stay. Thank You.The room was clean, organized and nice. The staff seems very nice and helpful.
The hotel was ok, drinks barely had alcohol. The restaurant staff had an aatuitde. I went for breakfast I got a cup with a lipstick stain and they were upset with me. My waitress at tropical restraint at night rushed us out. The cleaning ladies stole my casino welcome coupons. Horrible !!! Nice pool but really dirty by mid day.
Great beach location. Everyone is helpful and friendly. Restaurants had varied menus and the food was very good.
Loved our stay excellent staff, very clean rooms with some great music at the bar. You get to enjoy the ocean, pools and a very "hot tub"
The access to the beach, outdoor lounch, and pool are great! The staff is very friendly, easy parking, and good options for food and drinks. Live Latin music in the weekend was outstanding. The rooms need a little updating but they are clean, and comfortable.
5 night getaway, you can't beat the beach. We had an oceanfront view with a balcony absolutely breathtaking. Room was recently remodeled had a small coffee maker mini fridge and microwave. Uber is now in Puerto Rico which makes getting around the island very easy and cost effective. Walking distance to many hotels, restaurants and several shops.
Everything was ok except the cleainess in the room. Day 1, i touched chewed gum on the light switch. Took 2 day to have the batteries in the key card door knob. Sheets felt dirty the entire week
The staff was excellent and the hotel being on the beach was everything. Location was also a plus! But the room was terrible housekeeping does not clean at all mop, sweep wipe down , nothing. This was union me checking in like me going in the room for the first time I noticed several things wrong with it . I went to front desk soon as I noticed these things and was told couldn't do anything. Very disappointed. The next night couldn't take this time I asked to speak to a manager and he took care of everything. Housekeeping need to do a better job and they make so much noise in the morning In the hallway omg.
Overall it was great! Just be prepared for all extra expenses. Taxes are extremely high and included wit every little thing. Also drinks are very over priced.
The hotel check-in process was seamless. Our room was clean, but a little small. The view wasn't the best. We were put on the fourth floor even though the hotel wasn't fully booked when we checked in...funny.
I enjoyed the stay. Staff were very polite and pleasant. Family atmosphere. Very clean. Pool area very enjoyable and clean. Very peaceful. I will revisit again in the future. Thank you.
Had an amazing time with my wife and daughter. Staff member rounded up all the kids and kept them entertained with games. They even participated in Zumba classes in the pool.
The hotel is dated , from hallways old carpeting to dated rooms. Worse part our room didn't get cleaned for 2 days .No fresh towels and soap/shampoo for bathing . The hotel restaurant is nice with very nice and friendly server .
Loved it can't wait until I can take another vacation and visit again
Booked this trip last min after hurricane Matthew destroyed our Bahamas plans. I was allowed to check in early on a whim, and was very appreciative of that ! The parking process was slightly confusing as well as a few other things. I wish they had printed instructions/rules as to how to get a parking card, pool towels, and what days that wrist bands are required. The locals were not as friendly and helpful as I had anticipated. Security presence was everywhere, and a bit much at times- making me feel slightly upright & uneasy. The view of the beach was excellent;however the roof was an eyesore when taking pics of the sand/property below. (Some fresh paint may be a simple fix). The linens/mattress were comfy & the Paul Mitchell bath products were a plus ! Great ammenities & a definite bonus having a 24hr pool!! Love the hammocks as well & feeding the iguanas was the highlight of my daughter's trip !!
At arrival the Front desk staff were very professional and helpful. The day of check out, There was a lack of communication with housekeeping, because we were still sleeping, when housekeeping walked in to our room to clean and it was 9AM. When Check out is 11AM.
Not what I expected, good personnel, outside needs to be clean and free of birds eating in tables
Loved it there!! From the pool being open 24hrsa day to the live music bands it was great!!! Will definitely be back to stay again!!
Located in Isla Verde, Courtyard by Marriott San Juan Isla Verde is 2.9 mi (4.6 km) from Barbosa Park and within a 10-minute drive of San Jorge Children's Hospital. This 260-room, 3.5-star hotel has conveniences like a casino, an outdoor pool, and free in-room WiFi. It's on the beach and also close to The Mall of San Juan.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.
Courtyard by Marriott San Juan Isla Verde's 260 air-conditioned rooms provide balconies, iPod docks, and microwaves. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also available.
Guests of Courtyard by Marriott San Juan Isla Verde enjoy a casino, an outdoor pool, and a children's pool. Valet parking is offered for USD 20 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include a fitness center, a spa tub, and free WiFi in public areas.