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Courtyard by Marriott San Juan Isla Verde

4.0 out of 5.0

Recent guest reviews

Beautiful hotel right on the beach, excellent staff, wonderful amenities. The 20% per night fees are very high for what they "cover" and the food and drinks are below par for the astronomical prices. I expected much more from the hotel for the overall price of our stay. None the less a stellar place to stay!

Nice hotel but it's so touristy the area that neighboring hotels are on the exact same beach and have th same view for much less expensive. The added resort fee , breakfast, taxes and even daily car parking make the price pretty much double :( The neighbors we had were awful loud but that's not the hotels fault and can happen anywhere it still it made it hard to enjoy the stay.

Great experience will definitely go back. Close to everything great places to eat

Beautiful setting, courteous friendly staff, meticulously clean, great food, everything you should expect on a vacation.

During check in, I thought I was going to have a great stay. NOT!!!!! So Day was was ok nothing to bad. On day 2 when house keeping was coming around they totally did not get to my room to clean. On my way walking back to my room I seen that she was at the room after mine so I'm thinking good the room is clean got fresh towels etc. Absolutely not I had to go to the next room to tell ask her if she can clean the room. Also during day 2 I used my debit card at the store inside the hotel, shouldn't have done that because at 4:00am I had a random charge to my card. Remind you that was the only time I've used my card was in that store. How someone else got my card number I don't know. So now Day 3 me and my husband go on a hike in the rain forest. We're there all day from 8am-3pm and again we see house keeping at the room after ours so we assumed she cleaned our room. NOPE!!! Again we had to ask her to come back to clean ours. Then I wake up the day we are leaving to check out with a receipt pushed under the door. A bill of about $247 like WHAT!!! They charged us for a room upgrade $50 a night we never even recieved and charged us for a extra person when it was only the 2 of us plus charged us taxes on the room upgrade. This was by far the worst hotel stay I've ever had. NEVER AGAIN!!!!!!!

We had an awesometime. Great staff specially starting our morning with coffee serve by Dorimary and bar tender Jose. Thanks fora wanderful time.

we had such a great time here the staff was really great .big thanks Stephanie M at the front desk she went above and beyand to make our stay pleasant will be back there soon . the only con there is a 30$ resort fee with the tax and another 15 or 20 for parking so and extra 50 a day is a lot

there was noise from the fan in adjacent bathroom.

I loved it me and my boyfriend had the best time ever..def coming back again great food love the music and people loved to see all the weddings

We enjoyed our time there. I would definitely recommend this hotel to friends. It was well worth the stay. Thank You.The room was clean, organized and nice. The staff seems very nice and helpful.

The hotel was ok, drinks barely had alcohol. The restaurant staff had an aatuitde. I went for breakfast I got a cup with a lipstick stain and they were upset with me. My waitress at tropical restraint at night rushed us out. The cleaning ladies stole my casino welcome coupons. Horrible !!! Nice pool but really dirty by mid day.

Great beach location. Everyone is helpful and friendly. Restaurants had varied menus and the food was very good.

Loved our stay excellent staff, very clean rooms with some great music at the bar. You get to enjoy the ocean, pools and a very "hot tub"

The access to the beach, outdoor lounch, and pool are great! The staff is very friendly, easy parking, and good options for food and drinks. Live Latin music in the weekend was outstanding. The rooms need a little updating but they are clean, and comfortable.

5 night getaway, you can't beat the beach. We had an oceanfront view with a balcony absolutely breathtaking. Room was recently remodeled had a small coffee maker mini fridge and microwave. Uber is now in Puerto Rico which makes getting around the island very easy and cost effective. Walking distance to many hotels, restaurants and several shops.

Everything was ok except the cleainess in the room. Day 1, i touched chewed gum on the light switch. Took 2 day to have the batteries in the key card door knob. Sheets felt dirty the entire week

The staff was excellent and the hotel being on the beach was everything. Location was also a plus! But the room was terrible housekeeping does not clean at all mop, sweep wipe down , nothing. This was union me checking in like me going in the room for the first time I noticed several things wrong with it . I went to front desk soon as I noticed these things and was told couldn't do anything. Very disappointed. The next night couldn't take this time I asked to speak to a manager and he took care of everything. Housekeeping need to do a better job and they make so much noise in the morning In the hallway omg.

Overall it was great! Just be prepared for all extra expenses. Taxes are extremely high and included wit every little thing. Also drinks are very over priced.

The hotel check-in process was seamless. Our room was clean, but a little small. The view wasn't the best. We were put on the fourth floor even though the hotel wasn't fully booked when we checked in...funny.

I enjoyed the stay. Staff were very polite and pleasant. Family atmosphere. Very clean. Pool area very enjoyable and clean. Very peaceful. I will revisit again in the future. Thank you.

7012 Boca De Cangrejos Avenue Carolina

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino
  • Outdoor pool

Located in Isla Verde, Courtyard by Marriott San Juan Isla Verde is 2.9 mi (4.6 km) from Barbosa Park and within a 10-minute drive of San Jorge Children's Hospital. This 260-room, 4-star hotel has conveniences like a casino, an outdoor pool, and free in-room WiFi. It's on the beach and also close to The Mall of San Juan.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

Courtyard by Marriott San Juan Isla Verde's 260 air-conditioned rooms provide balconies, iPod docks, and microwaves. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also available.


Property features

Guests of Courtyard by Marriott San Juan Isla Verde enjoy a casino, an outdoor pool, and a children's pool. Valet parking is offered for USD 20 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include a fitness center, a spa tub, and free WiFi in public areas.

Room options

Room, Balcony, Ocean View

King 1 | Queen 2 | Sleeps 4

Room

King 1 | Queen 2 | Sleeps 4

Ocean Front, Balcony

King 1 | Queen 2 | Sleeps 4

Junior Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Courtyard by Marriott San Juan Isla Verde

Everyone (30) Couples (133) Business (14) Family (134) Friends (48) Other (14)
4

great hotel, lots of fees

Everyone

Beautiful hotel right on the beach, excellent staff, wonderful amenities. The 20% per night fees are very high for what they "cover" and the food and drinks are below par for the astronomical prices. I expected much more from the hotel for the overall price of our stay. None the less a stellar place to stay!

By , from Philadelphia, Pa on Jun 5, 2017

3

nice hotel but ...

Everyone

Nice hotel but it's so touristy the area that neighboring hotels are on the exact same beach and have th same view for much less expensive. The added resort fee , breakfast, taxes and even daily car parking make the price pretty much double :( The neighbors we had were awful loud but that's not the hotels fault and can happen anywhere it still it made it hard to enjoy the stay.

By on Jun 4, 2017

5
Everyone

Great experience will definitely go back. Close to everything great places to eat

By on May 30, 2017

5

great vacation

Everyone

Beautiful setting, courteous friendly staff, meticulously clean, great food, everything you should expect on a vacation.

By , from new jersey on May 22, 2017

2

hated it!!!!!

Everyone

During check in, I thought I was going to have a great stay. NOT!!!!! So Day was was ok nothing to bad. On day 2 when house keeping was coming around they totally did not get to my room to clean. On my way walking back to my room I seen that she was at the room after mine so I'm thinking good the room is clean got fresh towels etc. Absolutely not I had to go to the next room to tell ask her if she can clean the room. Also during day 2 I used my debit card at the store inside the hotel, shouldn't have done that because at 4:00am I had a random charge to my card. Remind you that was the only time I've used my card was in that store. How someone else got my card number I don't know. So now Day 3 me and my husband go on a hike in the rain forest. We're there all day from 8am-3pm and again we see house keeping at the room after ours so we assumed she cleaned our room. NOPE!!! Again we had to ask her to come back to clean ours. Then I wake up the day we are leaving to check out with a receipt pushed under the door. A bill of about $247 like WHAT!!! They charged us for a room upgrade $50 a night we never even recieved and charged us for a extra person when it was only the 2 of us plus charged us taxes on the room upgrade. This was by far the worst hotel stay I've ever had. NEVER AGAIN!!!!!!!

By , from Jersey City on May 16, 2017

5

great time

Everyone

We had an awesometime. Great staff specially starting our morning with coffee serve by Dorimary and bar tender Jose. Thanks fora wanderful time.

By , from DE on May 8, 2017

4

great family getaway

Everyone

we had such a great time here the staff was really great .big thanks Stephanie M at the front desk she went above and beyand to make our stay pleasant will be back there soon . the only con there is a 30$ resort fee with the tax and another 15 or 20 for parking so and extra 50 a day is a lot

By , from New York on May 4, 2017

4
Families

there was noise from the fan in adjacent bathroom.

By on May 1, 2017

5

loved it

Everyone

I loved it me and my boyfriend had the best time ever..def coming back again great food love the music and people loved to see all the weddings

By on Apr 25, 2017

5
Everyone

We enjoyed our time there. I would definitely recommend this hotel to friends. It was well worth the stay. Thank You.The room was clean, organized and nice. The staff seems very nice and helpful.

By on Apr 14, 2017