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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property

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Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

A beach with rows of white lounge chairs and palm trees, a wooden deck, and a view of the ocean.
Property video
A spacious lobby with a reception desk, seating area, and a central round table.
Snack bar
A swimming pool with lounge chairs and tables, surrounded by palm trees and a building with a white facade.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Dorada Complex, Puerto Plata, 570000
  • Place, Playa Dorada Golf Course
    ‪1 min walk‬
  • Place, Playa Dorada
    ‪1 min drive‬
  • Place, Mount Isabel de Torres
    ‪6 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪88 min drive‬

Room options

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Nirvana 1 King Bed

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 414 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Nirvana 2 queen size beds, non-smoking.

A hotel room with two beds, a balcony with chairs, and a view of greenery.

Nirvana 2 queen size beds, non-smoking.

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Amnesia 1 king size bed, non-smoking

A modern hotel room with a bed, a sofa, a dining table, and a balcony with chairs.

Amnesia 1 king size bed, non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 522 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Amnesia 2 queen size beds, non-smoking

A hotel room with two beds, a TV, a sofa, and a balcony with a view of greenery.

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(8 reviews)
  • Garden view
  • 522 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for All Together, Non-Smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together, Non-Smoking

  • Garden view
  • 522 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
  • Free WiFi

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About the neighborhood

Puerto Plata

Located in Playa Dorada, Viva Heavens by Wyndham, A Trademark All Inclusive is adjacent to Playa Dorada Golf Course with other popular attractions like Lorilar Ranch within a within a few miles (5 km). This 180-room, 4-star property has an outdoor pool along with free in-room WiFi and free self parking.
View more Resorts in Puerto PlataOpens in a new window

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 miles
  • Playa Dorada - 1 min drive - 0.2 miles
  • Mount Isabel de Torres - 6 min drive - 1.9 miles
  • Malecón De Puerto Plata - 17 min drive - 4.8 miles
  • Ocean World Adventure Park - 33 min drive - 9.2 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪Be Live Buffet Restaurant - ‬5 min drive
  • ‪Restorant Italiani Sapore Di Mare - Gran Ventana Resort - ‬4 min walk
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪La Tarappa - ‬1 min walk
  • ‪Le Petit Francois - ‬3 min drive

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

Guests of Viva Heavens by Wyndham, A Trademark All Inclusive have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this all-inclusive property include an outdoor tennis court, coffee/tea in a common area, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include minibars, coffee makers, and hair dryers. Housekeeping is available on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Snorkeling

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Renovations and closures

The property will be renovating from August 31 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Frequently asked questions

Are there all-inclusive options at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, surfing/body boarding, and tennis.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on Jul 12, 2026 start from $320, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to Viva Heavens by Wyndham, A Trademark All Inclusive?

This property is situated in Playa Dorada, just steps from Playa Dorada and Playa Dorada Golf Course. You'll also find Malecón De Puerto Plata and Fort San Felipe within a short drive.

Will I be able to park at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, self parking is offered for free at the property.

Is a spa located at Viva Heavens by Wyndham, A Trademark All Inclusive?

Spa services at the property include body wraps, couples treatments, mani/pedis, and massages.

Does Viva Heavens by Wyndham, A Trademark All Inclusive feature a casino on the premises?

No, Viva Heavens by Wyndham, A Trademark All Inclusive doesn't have a casino.

Is there an indoor pool at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 7:00 PM.

Is Viva Heavens by Wyndham, A Trademark All Inclusive a good place to stay for couples?

This beachfront property offers plenty of amenities for couples including a beach bar, a beachfront restaurant, and an outdoor pool.

Are there hot tubs at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, this property doesn't have a spa tub.

Does Viva Heavens by Wyndham, A Trademark All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Viva Heavens by Wyndham, A Trademark All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Viva Heavens by Wyndham, A Trademark All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Heavens by Wyndham, A Trademark All Inclusive.

Are there connecting rooms at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, there aren't connecting guestrooms at this property.

Where is the closest airport to Viva Heavens by Wyndham, A Trademark All Inclusive?

The closest major airport to Viva Heavens by Wyndham, A Trademark All Inclusive is Gregorio Luperon Intl. Airport (POP), which is 9.4 mi away (22 minutes by car). Another top airport is Cibao Intl. Airport (STI), which is around 25.5 mi away.

Can I book a room with a balcony at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, some guestrooms at Viva Heavens by Wyndham, A Trademark All Inclusive offer a balcony and may feature garden views.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a wedding venue?

There are wedding services available at Viva Heavens by Wyndham, A Trademark All Inclusive if that's in your vacation plans.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1010 reviews
Rating 8 - Good. 264 out of 1010 reviews
Rating 6 - Okay. 168 out of 1010 reviews
Rating 4 - Poor. 89 out of 1010 reviews
Rating 2 - Terrible. 99 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

LaKeia Blake

Liked: Cleanliness, staff & service, amenities
The property was beautiful and I had a wonderful time. The only bad thing was the lingering cats in the front lobby and in the stairwells.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service
The specialty restaurants for dinner are excellent; however, the buffet restaurant for breakfast/lunch/dinner is not the best, although you can find something good to eat (not a lot of variety.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
This resort was truly amazing! Great entertainment, great food, great rooms and overall great service. I definitely recommend it to everyone.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is not as big as I was expected, but it was pretty decent and really good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jovanka

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Will return for sure.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! The rooms were clean and the housekeeping was fantastic! The buffet was good and the alacarte restaurants were also good. Make sure you set up your reservations early. We appreciated the smaller resort size and the very personable staff. Will definitely stay again!
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Ethan Nessim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

wilson

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff , amenities , food . Just some thigs of the resort has to updated. More cams and vigilance.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
Great shows!
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Katherine

Liked: Cleanliness
Room was large and had a coffee machine but it could of had a better layout as TV was in the bedroom not the living room Staff were friendly and accommodating Drinks were awful unless you just had a rum and coke/sprite or vodka and water there could of been more seating around the bar area Food was adequate
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Love love this resort I am definitely coming back to enjoy another vacation!
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean, good choice of meals and the staff is very attentive.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Gregor

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great food.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Tara Elizabeth

We stayed at viva heavens for a week and it truly was an enjoyable experience.
Stayed 6 nights in May 2025
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Carmen

Liked: Amenities
Hospitality was amazing.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the resort, the staff were friendly.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Mildred Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy beach, night event,good food, the employees are very friendly and the facility is very clean, we have not complaing
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Alicia

No hot water
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food at the Ala cart restaurants!

Property was very clean and modern. Very good nightly entertainment and pool areas. My only complaint is that the beach is a long walk from the common areas.
Stayed 5 nights in Jun 2025