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Hotel El Reloj

2.0 star property

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Photo gallery for Hotel El Reloj

Rooftop terrace
Deluxe Room | Individually decorated, free WiFi, bed sheets
Comfort Room, 1 Twin Bed | Individually decorated, free WiFi, bed sheets
Rooftop terrace
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000
  • Place, Malecón De Puerto Plata
    ‪1 min walk‬
  • Place, Embassy of the United States Dominican Republic
    ‪1 min walk‬
  • Place, Amber Museum
    ‪4 min walk‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪97 min drive‬

Room options

View all photos for Comfort Room, 1 Twin Bed

Individually decorated, free WiFi, bed sheets

Comfort Room, 1 Twin Bed

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Room, 1 Twin Bed

Comfort Room, 1 Twin Bed | Individually decorated, free WiFi, bed sheets

Comfort Room, 1 Twin Bed

8.2 out of 10
Very good
(14 reviews)
  • Ocean view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Puerto Plata

Located in Centro Histórico, Hotel El Reloj is adjacent to Embassy of the United States Dominican Republic and within a 5-minute walk of other popular sights like Malecón De Puerto Plata. This 32-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Malecón De Puerto Plata - 1 min walk - 0.1 miles
  • Embassy of the United States Dominican Republic - 1 min walk - 0.1 miles
  • Amber Museum - 4 min walk - 0.3 miles
  • St. Philip the Apostle Cathedral - 4 min walk - 0.3 miles
  • Fort San Felipe - 10 min walk - 0.6 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 32 min drive

Restaurants

  • ‪Rincón Del Café - ‬6 min walk
  • ‪The Boat Bar - ‬12 min walk
  • ‪Casita Azul - ‬4 min walk
  • ‪Hard Rock Cafe - ‬7 min walk
  • ‪El Cheff - ‬11 min walk

About this property

Hotel El Reloj

At Hotel El Reloj, guests have access to free WiFi in public areas, conference space, and laundry facilities. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services.
Guests can enjoy free WiFi and flat-screen TVs. Relax with a rainfall shower. Ceiling fans and wardrobes or closets are also standard. Change of towels is available on request.

Similar properties

Rooftop terrace
Dinasty Hotel
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 278 reviews
$38 nightly
The price is $49
Jun 17 - Jun 18
Total with taxes and fees
Dinasty Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 30 per person, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 76

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Frequently asked questions

What's there to do near Hotel El Reloj?

This hotel is situated in Centro Histórico, just steps from Malecón De Puerto Plata and Amber Museum, and within a short walk of Independence Park. You'll also find Playa Dorada Golf Course and Cofresi Beach within a short drive.

How much does it cost to stay at Hotel El Reloj?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Hotel El Reloj on Jun 17, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel El Reloj?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel El Reloj have a casino at the property?

No, Hotel El Reloj doesn't have a casino.

Is there an indoor pool at Hotel El Reloj?

No, there is no indoor pool at this hotel.

Is Hotel El Reloj good for couples?

Amenities that appeal to couples at this beachfront hotel include a rainfall showerhead and a heated floor in each guestroom, and some feature ocean view.

Does Hotel El Reloj have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel El Reloj have a restaurant with a breakfast menu?

No, Hotel El Reloj doesn't have a restaurant that serves breakfast.

Does Hotel El Reloj allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel El Reloj.

Does Hotel El Reloj have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel El Reloj?

The closest major airport to Hotel El Reloj is Gregorio Luperon Intl. Airport (POP), which is 13.6 mi away (32 minutes by car). Another top airport is Cibao Intl. Airport (STI), which is around 27.9 mi away.

Are there rooms with balconies that I can book at Hotel El Reloj?

No, there aren't any guestrooms at Hotel El Reloj that offer a balcony.

Hotel El Reloj Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 122 reviews
Rating 8 - Good. 38 out of 122 reviews
Rating 6 - Okay. 10 out of 122 reviews
Rating 4 - Poor. 9 out of 122 reviews
Rating 2 - Terrible. 9 out of 122 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bang for your buck
Stayed 1 night in May 2026
Verified

8/10 Good

Tito

Liked: Cleanliness, amenities, property conditions & facilities
The staff member who checked us in/out was helpful and the process was easy.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great place , wonderful staff good location . 1 block from the malacon.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, very walkable around the tourist district.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Myrna H

Liked: Cleanliness, amenities, property conditions & facilities
The terrace is the best part of this hotel, not ment for long stays. But the rooms are clean staff is great and location is very convenient close to every. Also restaurant across the street has excellent food, all in all great 7days.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Anicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like about this place was that it was near the beach
Stayed 2 nights in May 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Good bang for your buck, great location and helpful and friendly staff
Stayed 1 night in Jun 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, excellent location and the hotel has a cool rooftop bar/lounge area
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for vacation and relaxing time with family
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I am I. Puerta Plata, I stay here, nice , clean professional place.
Stayed 1 night in May 2025
Verified

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, good location convenient for walking around and shopping
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place, stay there right away, you will like it.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Evangjelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good spot, close to the historic center, the room is decent , clean, hot water which works, wifi, they have water in the lobby and coffee if you need. The staff is the best always friendly and atentive,specially Markus, but all of them are great.I booked for 3 nights originally which I was going to stay but the next day i hear constructions, so had to leave one day earlier and the hotel refunded my last night. Really appreciate what they did. It is a greta place. Would come again. When constructions are over . But is a great spot!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The most amazing staff!!!!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great around there.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!!

The staff was Great!!!!
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Great staff and always helpful!!!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and great rooms. Need to work on the parking problem
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on a busy street. Half of the building is being renovated. There is some construction noise from around 8am. And there was noise from dogs barking during the night sometimes.The hotel location is close to the centro area, but nowhere close to a nice beach. The beach in Puerto Plata is an embarassment to the city and the country. Full of garbage.The staff were all very nice. the price per night is very reasonable.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Lazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay.

Very comfortable hotel with a very nice and thoughtful design, a beautiful terrace and very nice amenities. The staff are very friendly and helpful.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

fredelinda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and welcoming.
Stayed 1 night in May 2023
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, there was construction happening when we arrived so from the outside it looked a little wild but it was a beautiful hotel. The rooftop is so nice and huge. We would stay again.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location malecon , ocean, old church, town square. Nice clean room nice staff
Stayed 1 night in Sep 2024