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Hotel Ojo de Agua

3.0 star property

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Photo gallery for Hotel Ojo de Agua

Outdoor pool, sun loungers
Lobby
Superior Room, Sea View | In-room safe, desk, free WiFi
Exterior
Family Room | Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Housekeeping

Explore the area

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0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪2 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

7.2 out of 10
Good
(24 reviews)
  • 154 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(60 reviews)
  • 195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.6 out of 10
Good
(14 reviews)
  • Sea view
  • 154 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(40 reviews)
  • 224 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Puerto Morelos

Hotel Ojo de Agua places you next to Ojo de Agua Beach and within a 10-minute stroll of other popular attractions like Puerto Morelos Town Square. This 3-star hotel has 35 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.1 miles
  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Town Square - 6 min walk - 0.4 miles
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.4 miles
  • San Jose Catholic Parish - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Cantina Habanero - ‬4 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Local Coffee + Shop - ‬4 min walk
  • ‪Peninsula - ‬5 min walk
  • ‪Don Ernesto's - ‬2 min walk

About this property

Hotel Ojo de Agua

Guests of Hotel Ojo de Agua enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 900 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this beach hotel include a garden, a reception hall, and a picnic area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sitting areas, safes, and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 900 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Is a free cancellation option available at Hotel Ojo de Agua?

Hotel Ojo de Agua provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ojo de Agua?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Ojo de Agua on Jun 5, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Ojo de Agua?

Guests enjoy the hotel's walkable location in Puerto Morelos based on their ratings, and it's within a 10-minute walk of Ojo de Agua Beach and Puerto Morelos Town Square. You'll also find Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative less than a mile away.

Will I be able to park at Hotel Ojo de Agua?

No, this hotel doesn't offer parking.

Does Hotel Ojo de Agua feature a casino at the property?

No, Hotel Ojo de Agua doesn't have a casino.

Will I find an indoor pool at Hotel Ojo de Agua?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Ojo de Agua?

There are plenty of amenities for couples at this hotel, including a beach, a restaurant, and an outdoor pool.

Are there hot tubs at Hotel Ojo de Agua?

No, there isn't a spa tub at this hotel.

Does Hotel Ojo de Agua have a restaurant with a breakfast menu?

Yes, Hotel Ojo de Agua serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Ojo de Agua allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Ojo de Agua.

Are there connecting rooms at Hotel Ojo de Agua?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Ojo de Agua?

The closest major airport to Hotel Ojo de Agua is Cancun Intl. Airport (CUN), which is 16.5 mi away (26 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 23.8 mi away.

Can I book a room with a balcony at Hotel Ojo de Agua?

No, you won't find guestrooms with balconies at Hotel Ojo de Agua.

Hotel Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 10 nights in Mar 2026

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, decent price and being right on the beach was fantastic. My only complaint was the hotel collecting an environmental tax (it's not what the tax is for) it's that Expedia states all taxes included in price. That's on Expedia as well as the hotel.
Stayed 1 night in Feb 2026

6/10 Okay

William

Disliked: Amenities
Staff was good, hotel is older and very basic. Nice peck to get beach passes. If you to safe money it adequate. There are much better hotels on the beach that are only a little bit more expensive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cory

Stayed 10 nights in Feb 2026

6/10 Okay

anit

Traveled with family
Disliked: Amenities
It is a very bare bones place. It has the basics. There are two properties, the one closer/attached to the beach club seems better. Try to stay there if you can- it seems like it would be better. The beach club situation is very strange. They sell a lot of day passes to anyone so it is not guaranteed that the hotel guests will get a chair. Get a massage from Jonattan at their spa- this was the highlight of the trip. He is excellent.
Stayed 6 nights in Feb 2026

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hotel Ojo de Agua. The front desk staff were so helpful and friendly. Parking was easy. The hotel is situated right on the beach and has lounge chairs for guest use and a restaurant that serves delicious food and drinks. Margaritas on the beach…it doesn’t get much better than this!
Stayed 2 nights in Feb 2026

6/10 Okay

David

Traveled with family
Disliked: Amenities
Just a basic room. Was a little over priced for what you got. But it was all I needed. Pool could use some cleaning. Don’s bar was close. That was a great place to catch happy hour.
Stayed 7 nights in Jan 2026

8/10 Good

Liana

Liked: Cleanliness, staff & service, amenities
They are under some construction. They had very limited hot water in one building. They accomodated us and moved us to lodge style property. They were very nice
Stayed 5 nights in Feb 2026

6/10 Okay

Isela, Belton

The room was in decent condition. Air conditioning worked perfectly. Right next to the beach.
Stayed 2 nights in Jan 2026

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The difference between the photos and the actual room were remarkable. The room was really quite disgusting. Rust on towel bars, black mold on floor. The bedding was gross and pillows were throw pillows with pillow cases. You have to pay to get a beach umbrella and the beach chairs are in terrible conditions. If I could have cancelled, walked away or found another place, I would have. We were here for one night. If I was here for a week. I would have left. How this place has a positive rating is beyond me. Don’t believe the pictures. Expedia….can I get my money back?
Stayed 1 night in Feb 2026

6/10 Okay

Kari

Traveled with partner
Liked: Cleanliness
The rooms could be updated a bit
Stayed 5 nights in Feb 2026

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Location, beach club, food at the beach club
Stayed 4 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly. The room was clean. Second time I’ve been here. I’ll definitely be back.
Stayed 2 nights in Jan 2026

6/10 Okay

Derek, Kitchener

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Initial room lacked safe, working Wi-Fi, and working TV (since it's IPTV). Moving was an ordeal in being told "another hour" until I escalated with management at their sister property. Once we were moved things were much better.
Stayed 7 nights in Jan 2026

8/10 Good

David

Traveled with partner
Liked: Cleanliness
The staff were very welcoming, they were very helpful with advice for getting around town and places to eat. They took care of everything we needed quickly, and were very friendly. The location of the hotel is absolutely amazing! Right in the heart of the town, and right on the beach. The only reason for 4 stars instead of 5, is that the rooms could use some updating. Overall we were very pleased with our experience, and had a great time
Stayed 4 nights in Jan 2026

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Love Ojo! It was my second stay, great location, clean, quiet, affordable. It's not fancy but I'm fine with that beause Im on the beach. Coffee makers in the room would be great. Bedside lamp would also be a welcome addition (they had them my initial stay but not this time).
Stayed 7 nights in Jan 2026

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
An old hotel in a great location. No
Stayed 10 nights in Jan 2026

4/10 Poor

Shannon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Run down, not maintained, not clean, sink dirty in bathroom, no hot water the location was the ONLY positive thing
Stayed 1 night in Jan 2026

6/10 Okay

Daniel

Traveled with group
Liked: Cleanliness
Disliked: Amenities
My stay here was okay overall. The rooms look newer in the pictures than they are in real life and are a bit worn. The shower was very basic, but shampoo, conditioner, and body soap were provided. Towels were clean, and the beds were fine. The pool photos are misleading. The pool shown in the listing is not on the property, and the actual pool on-site is very basic. I was also charged an extra 100+ pesos at check-in for beach seaweed removal, which wasn’t mentioned beforehand. The best part of this place is the location. You’re on the beach within a minute, and beach chairs are free for guests (shade costs extra). You’re given a wristband to wear during your stay. There’s a bar on-site that serves food and drinks to the beach, which is convenient but pricey. There’s also a small convenience store nearby for cheaper drinks and easy access to bathrooms near the bar. Overall, it’s worth the money for the beachfront location. The beach is quiet and relaxing before noon and gets more crowded later, but it’s still much more laid-back than Cancun beaches. The staff was not a problem and the cleaning folks were out every morning making sure they were cleaning. I would recommend going out of that tourist area on the long road you entered from and go to the local park … there u will find tacos, quesadillas, and other restaurants that are much better and much cheaper. Good luck!
Stayed 3 nights in Jan 2026

10/10 Excellent

Paul Stanley

Stayed 5 nights in Jan 2026

6/10 Okay

Jessica

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room is as basic as they come, they are very strict with towels and would not under any circumstances give us any more than two a day for either the room or for the pool/beach.
Stayed 4 nights in Jan 2026

4/10 Poor

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
Bare bones room and beds were very uncomfortable
Stayed 5 nights in Jan 2026

10/10 Excellent

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Walk out to beach, 24/7 front desk, amazing food at beach club. Staff is bilingual and all needs were met. Pretty simple: beds, shower & beach.
Stayed 4 nights in Jan 2026

2/10 Terrible

Julie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn't even let a dog stay here. After viewing my room I went down to complain but no one was in the front room. My friends ended up taking me to their place down the beach for my entire stay in Mexico. The place is literally a dump. Blood stains on the matresses, stairs and in the hallway. Garbage, not bagged, just pulled up by the door. There was a window in my shower out to the hallway. I paid an additional 23.00, to supposedly have the beach kept clean, it was not clean much less swimmable or even approachable. I have photos I'd love to submit, but it doesn't allow for this option. I returned the nexted morning, letting them know I hadn't stayed there and would NOT be staying there. I also suggested Expedia take this location off their site as a place to stay. Never been so disgusted with a place
Stayed 7 nights in Jan 2026

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no hot water the entire stay! And 2 mornings there was not water at all!!!
Stayed 5 nights in Dec 2025

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