Holiday Inn Express & Suites Pueblo North3.0 out of 5.0
Recent guest reviews
we found that the staff in the reception area were very friendly and helpful.
Room was clean and tidy. Breakfast was great. Had a comfortable sleep. Overall, excellent. Will definitely consider this hotel again in the future. Plus it was very close to shopping and a Texas Roadhouse.
First time our family stayed at this location in the area, the location was perfect to downtown and to our families homes. Staff was wonderful and amenities were great. Would liked a mini fridge in the single King Bed room for water and soda. We will stay at this location again.
The purpose of this stay was to use the Holiday Inn accommadations while my husband had surgery at Parkview Medical Center. I think they should have a couple more big towels. On the first night, my husband stayed at the hotel and he had to take a shower both the night before and the morning of his surgery. He had to use antiseptic cleanser and he used the smaller towels to dry off after the morning shower so I would have the bigger towels when I took my shower.
It was a clean and quite facility. Breakfast was great everyday with a super selection. Is a great place to stay.
I was charged by the hotel when I arrived and had to explain that I booked and paid through ORBITZ. I was again Charged when I checked out and had to go through it again. I am now trying to fix the charges to my Credit Card.
Requested a King Suite. Checked in and was sent to a King Suite that smelled strongly of smoke, in fact there was still an electronic air cleaner in the room on the floor. Informed the front desk that the room was unacceptable. Went to the front desk for a different room. Front desk staff acknowledged the previous guests had smoked in the room (the entire property is non-smoking) and yet they still tried to sell us that room-how could they tell I was stupid from my online reservation? We were put in a 2-Queen suite, I was not happy. The room was not made up properly each day-no paper at the door each morning and the staff entered our room several times with the do not disturb sign on the door. Most times when entering or leaving the hotel from either the front or rear entrance had to walk through hotel employee’s smoke. I was very disappointed with the entire experience!
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 187 reviews