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Recent guest reviews

I traveled 10.5 hours from texas i didnt realize the time change but i did say i was coming early in my reservation and that i had a small pet when i got there no one was at front desk and when she did come she was nice but the room was not ready and i waited 3 hours for my room to be ready and then when i reminded her that i have a pet in kennel she said that room was not friendly so she switched my room and it was ready immediately smh thats weird but anyway enjoyed my trip other than that the room was not really clean it had hair all over bathroom and no towels

14months into pandemic and some restrictions are ridiculous.like changing the pool hrs without signs is sort of annoying. Breakfast was underwhelming. Reminiscent of meal time at your local county inn.(jail food) staff was very friendly and helpful. Definitely would recommend calling ahead and seeing exactly how hotel does things to your liking or not. With the restrictions they have in place It does seem like you’re overpaying for basic things 😓

The suite was very nice, roomy and clean. The staff was very polite. The property, even while under construction was very clean.

Rooms were great. Staff needs an upgrade. Friendly, but absent. Likely stems from breakfast issues. Coffee machine broken. Front desk staff observed "helping" with breakfast which seemed more like talking in the back. Had several waiting 20 minutes at the front desk on a Saturday morning... I then observed the car parked right in front of the front door was an employee.

we found that the staff in the reception area were very friendly and helpful.

Room was clean and tidy. Breakfast was great. Had a comfortable sleep. Overall, excellent. Will definitely consider this hotel again in the future. Plus it was very close to shopping and a Texas Roadhouse.

First time our family stayed at this location in the area, the location was perfect to downtown and to our families homes. Staff was wonderful and amenities were great. Would liked a mini fridge in the single King Bed room for water and soda. We will stay at this location again.

The purpose of this stay was to use the Holiday Inn accommadations while my husband had surgery at Parkview Medical Center. I think they should have a couple more big towels. On the first night, my husband stayed at the hotel and he had to take a shower both the night before and the morning of his surgery. He had to use antiseptic cleanser and he used the smaller towels to dry off after the morning shower so I would have the bigger towels when I took my shower.

It was a clean and quite facility. Breakfast was great everyday with a super selection. Is a great place to stay.

I was charged by the hotel when I arrived and had to explain that I booked and paid through ORBITZ. I was again Charged when I checked out and had to go through it again. I am now trying to fix the charges to my Credit Card.

Requested a King Suite. Checked in and was sent to a King Suite that smelled strongly of smoke, in fact there was still an electronic air cleaner in the room on the floor. Informed the front desk that the room was unacceptable. Went to the front desk for a different room. Front desk staff acknowledged the previous guests had smoked in the room (the entire property is non-smoking) and yet they still tried to sell us that room-how could they tell I was stupid from my online reservation? We were put in a 2-Queen suite, I was not happy. The room was not made up properly each day-no paper at the door each morning and the staff entered our room several times with the do not disturb sign on the door. Most times when entering or leaving the hotel from either the front or rear entrance had to walk through hotel employee’s smoke. I was very disappointed with the entire experience!

Dillon Drive Pueblo CO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Fitness center

Holiday Inn Express & Suites Pueblo North, an IHG Hotel is located within a few miles (5 km) of Colorado State University at Pueblo and Rosemount Museum. This 89-room hotel has conveniences like free breakfast, free self parking, and a fitness center.


Dining

Start your day off right with a free buffet breakfast. Savor a meal from the comfort of your room with room service.


Rooms

All 89 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 40-inch flat-screen TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are also available.


Property features

At Holiday Inn Express & Suites Pueblo North, an IHG Hotel, guests have access to a fitness center, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Executive Room, Non Smoking (2 Beds)

2 Queen Beds | Sleeps 4

Suite, Accessible, Non Smoking (Hear, Roll In Shwr)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Pueblo North, an IHG Hotel

Everyone (2) Couples (5) Family (4) Other (2)
3
Partner Couples

I traveled 10.5 hours from texas i didnt realize the time change but i did say i was coming early in my reservation and that i had a small pet when i got there no one was at front desk and when she did come she was nice but the room was not ready and i waited 3 hours for my room to be ready and then when i reminded her that i have a pet in kennel she said that room was not friendly so she switched my room and it was ready immediately smh thats weird but anyway enjoyed my trip other than that the room was not really clean it had hair all over bathroom and no towels

By on May 31, 2021

Review comment responded on Jun 6, 2021

Hi there, thank you so much for your patience while checking in here. I apologize the condition in which you found the room. I will review your feedback, with the team members, responsible for your room, so they can better improve their service skills. Thanks for taking the time to leave us a review. We do hope to see you and your pup here again in the future.

4
Family

14months into pandemic and some restrictions are ridiculous.like changing the pool hrs without signs is sort of annoying. Breakfast was underwhelming. Reminiscent of meal time at your local county inn.(jail food) staff was very friendly and helpful. Definitely would recommend calling ahead and seeing exactly how hotel does things to your liking or not. With the restrictions they have in place It does seem like you’re overpaying for basic things 😓

By on Apr 11, 2021

Review comment responded on Jun 8, 2021

Hi there, I thank you for your review. It looks like we did not meet your expectations in a few areas. I do apologize. We are so happy to announce the return of our breakfast this weekend. We really do hope you give us another chance and stay here again.

4
Everyone

By on Jul 22, 2019

5
Partner Couples Family

The suite was very nice, roomy and clean. The staff was very polite. The property, even while under construction was very clean.

By on Feb 11, 2019

2

rough weekend

Everyone

Rooms were great. Staff needs an upgrade. Friendly, but absent. Likely stems from breakfast issues. Coffee machine broken. Front desk staff observed "helping" with breakfast which seemed more like talking in the back. Had several waiting 20 minutes at the front desk on a Saturday morning... I then observed the car parked right in front of the front door was an employee.

By on Aug 19, 2018

5
Family

we found that the staff in the reception area were very friendly and helpful.

By on Dec 23, 2016

4

fishing trip to pueblo lake

Family

Room was clean and tidy. Breakfast was great. Had a comfortable sleep. Overall, excellent. Will definitely consider this hotel again in the future. Plus it was very close to shopping and a Texas Roadhouse.

By on Jun 23, 2015

4

great location and comfort

Other

First time our family stayed at this location in the area, the location was perfect to downtown and to our families homes. Staff was wonderful and amenities were great. Would liked a mini fridge in the single King Bed room for water and soda. We will stay at this location again.

By on Aug 16, 2014

5

hospital r & r

Couples

The purpose of this stay was to use the Holiday Inn accommadations while my husband had surgery at Parkview Medical Center. I think they should have a couple more big towels. On the first night, my husband stayed at the hotel and he had to take a shower both the night before and the morning of his surgery. He had to use antiseptic cleanser and he used the smaller towels to dry off after the morning shower so I would have the bigger towels when I took my shower.

By on Apr 10, 2014

5

great stay

Couples

It was a clean and quite facility. Breakfast was great everyday with a super selection. Is a great place to stay.

By on Aug 1, 2012

Holiday Inn Express & Suites Pueblo North, an IHG Hotel

4530 Dillon Drive, Pueblo, CO 81008
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