My Terrible Stay at Travelodge by Wyndham Pueblo
I checked into the Travelodge by Wyndham Pueblo on October 5th, after prepaying $383.16 for my stay, and the problems started immediately. My room had a broken bed, and the phone line was actually cut from the wall. When I brought these serious issues to the front desk, I was told there wasn't any other room available.
Two days later, the staff finally offered me a different room, but it was just as bad—it smelled like pee and clearly hadn't been cleaned. I had no choice but to wait for my original room to be fixed.
The broken bed was eventually repaired on October 9th.
However, the worst problem hit on October 11th. I woke up that morning and found bed bugs in the bed. I immediately showed the hotel staff pictures of the bugs, but despite the evidence of an infestation, nothing was done about it.