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Milo Collection Hotel

Property class: 3

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Photo gallery for Milo Collection Hotel

Interior entrance
Lobby
Grand Suite | Living area | 42-inch Smart TV with digital channels, TV, smart speakers
Grand Suite | 1 bedroom, premium bedding, down comforters, memory foam beds
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
205 Av 11 Ote Centro histórico de Puebla, Puebla, Pue., 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 371 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Superior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Superior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Grand Suite

  • City view
  • 501 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Grand Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 501 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Puebla

Located in Puebla Historic Center, Milo Collection Hotel is adjacent to Amparo Museum and within a 10-minute stroll of Zócalo de Puebla. This 11-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Amparo Museum - 5 min walk - 0.3 miles
  • Zócalo de Puebla - 5 min walk - 0.3 miles
  • Puebla Cathedral - 5 min walk - 0.3 miles
  • Los Sapos Bazaar - 5 min walk - 0.3 miles
  • Puebla Convention Center - 12 min walk - 0.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • ‪Licorería San Pedrito - ‬2 min walk
  • ‪Tortas y Tamales Teresita - ‬2 min walk
  • ‪La Terminal - ‬3 min walk
  • ‪Augurio - ‬2 min walk
  • ‪Ostionería El Paisa - ‬2 min walk

About this property

Milo Collection Hotel

Guests of Milo Collection Hotel enjoy a rooftop terrace, free WiFi in public areas, and spa services. Limited parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities, a communal living room, and a banquet hall.
Guests can expect free WiFi and 42-inch Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Laptop-compatible safes, desks, and wardrobes or closets are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to 10:00 PM; MXN 174 per night; reservations required
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 1:00 PM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 450.00 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MXN 174 per night (492 ft away; open 8:00 AM to 10:00 PM)
  • Pet fee: MXN 450.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Milo Collection Hotel Hotel
Milo Collection Hotel Puebla
Milo Collection Hotel Hotel Puebla

Frequently asked questions

Are free cancellation options available at Milo Collection Hotel?

Milo Collection Hotel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Milo Collection Hotel?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Milo Collection Hotel on May 9, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Milo Collection Hotel?

This hotel is situated in Puebla Historic Center, just steps from Amparo Museum, and within a 10-minute walk of Zócalo de Puebla and Los Sapos Bazaar. You'll also find Palafoxiana Library and Candy Street less than a mile away.

Is parking available on site at Milo Collection Hotel?

Yes, though parking is limited parking.

Is there a spa available at Milo Collection Hotel?

Spa services at the hotel include massages.

Does Milo Collection Hotel include a casino on the premises?

No, Milo Collection Hotel doesn't have a casino.

Will I find an indoor pool at Milo Collection Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Milo Collection Hotel?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and a Smart TV.

Does Milo Collection Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Milo Collection Hotel have a restaurant with a breakfast menu?

Milo Collection Hotel offers free continental breakfast each morning though there is no restaurant.

Will Milo Collection Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Milo Collection Hotel for a fee of MXN 450.00 per pet, per night. The property also provides food and water bowls.

Does Milo Collection Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Milo Collection Hotel?

The closest major airport to Milo Collection Hotel is Puebla Intl. Airport (PBC), which is 21.7 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Milo Collection Hotel?

No, you won't find guestrooms with balconies at Milo Collection Hotel.

Does Milo Collection Hotel have a wedding venue on site?

There are wedding services available at Milo Collection Hotel if that's in your vacation plans.

Milo Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 108 out of 130 reviews
Rating 8 - Good. 15 out of 130 reviews
Rating 6 - Okay. 3 out of 130 reviews
Rating 4 - Poor. 1 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2026

6/10 Okay

Jose Ramon

Traveled with family and small children, Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
El hotel está ubicado en una calle con mucho tráfico de camiones y hay mucho ruido, lo que hace difícil dormir. El personal de recepción es muy poco amable. Hicimos check-in con un señor de nombre Francisco que fue muy poco cortés y se burlaba de las preguntas que se le hacían. El hotel no tiene estacionamiento y recomiendan uno a algunas cuadras de distancia a pesar de que hay un estacionamiento cruzando la calle que está bien.
Stayed 2 nights in Dec 2025

8/10 Good

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities
Rooms were very nice and large and beds very comfortable. Everything is very new and updated with nice air conditioning. The staff was pleasant but not overly so. The price includes a free “American Breakfast” their words not mine. Only real complaint is there’s no coffee in the mornings when you wake up and if there is it’s cold. Walking to OXXO just sucks before you’re even awake.
Stayed 5 nights in Nov 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Milo + Puebla

Stayed 4 nights. Clean, spacious & quiet.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place! Central, the view for the restaurant is great! Very comfortable hotel/room, great staff, very attentive and with attention to detail. Will stay again for sure!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ma D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent customer service from all the staff. The rooms are spacious and very clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Josie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond expectations

Incredible! Beyond expectations. The room was so nice, beds were the best ( I checked the mattress to order for home!). Staff were lovely. Little touches were so well received- biscuits in room, text before arrival, snacks in lobby. Just brilliant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Silvia

Liked: Cleanliness, property conditions & facilities, room comfort
Maravilloso un excelente servicio! El personal de help desk son Super amables en especial Lupita!!, Annie y Erwin👌
Stayed 4 nights in Jul 2025

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and had all the amenities. Walking distance to the cathedral. Staff was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ash

Beautiful, clean, great hospitality
Stayed 3 nights in Jun 2025

10/10 Excellent

Edwin

Stayed 1 night in May 2025

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the Milo hotel was amazing. The property is beautiful and close to the zocalo. Its walking distance to many places. It has a beautiful rooftop restaurant with amazing views. Our room was spacious with 2 queen beds and a small living area. I would highly recommend staying here. The only downside it no elevator if you have trouble walking up stairs and taking luggage up and down was a pain. And its nothing that would keepme from staying again.
Stayed 4 nights in May 2025

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed Milo Collection for the last four nights. From the moment we arrived staff was friendly and helpful. The room was decorated nicely and very spacious. Nice to have bottled water in the room and a small treat each day. Housekeeping was amazing. Felt safe when walking to and from the hotel. Easy walk to the main square where there was lots of shopping and restaurants. Also, walkable were the weekend flea/farmers markets. Continental breakfast was fine. Breakfast menu available if you wanted a more substantial meal. There is also a Sunday buffet which had a nice variety.
Stayed 4 nights in May 2025

10/10 Excellent

alfredo

Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored old building, the rooms were large and nicley decorated. The staff went above and beyond to please us. Would definitely stay again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan, Paramount

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great hotel, central to historic downtown. I highly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

selene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo hotel boutique, fuimos en plan familiar y fue nuestra primera vez en la Ciudad de Puebla. Muy céntrico de todos los museos y el personal muy amable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paige

Stayed 1 night in Feb 2025

10/10 Excellent

Alma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, excellent service and the workers were very friendly. 100 percent recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A sweet place to discover Puebla

We were happy to find The Milo available for the last 6 nights of our trip. Close to the Zocolo and other areas of interest. We had room 10 and were happy but there is some street noise. Try room 12 or 2 for a quieter room but I don’t think you will have a window to outside. The hotel is charming especially the top deck restaurant with the views and excellent service. Thank you Daniela and Hugo! The front desk treated us so graciously. Annie is spectacular at her job. We felt like family. She looked after every need we had with the utmost attention. The hotel is very secure which is important to us as women travelers.
Stayed 6 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love, love, loved the stay!

We loved it from the moment we walked in! The beauty, the atmosphere and every staff member we encountered was over the top helpful, courteous & kind. Truly 1-of-top 5 places we’ve stayed in our many travels & experiences abroad.
Our room!
Upper level walkway.
Stayed 9 nights in Jan 2025

10/10 Excellent

Miguel, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady Guadalupe is very helpful , going a mile ahead and going the extra mile in order to have the guests with a great experience.. she really knows what hospitality means.....simply she makes you feel at home away from home . Congratulations Guadalupe keep the good work
Stayed 1 night in Jan 2025