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Hotel Casa de la Palma Travel

2.5 star property

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Superior Double Room | Down comforters, individually decorated, individually furnished
Exterior
View from property
Hallway
Courtyard

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3 Oriente 213 Col. Centro Historico, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪1 min walk‬
  • Place, Puebla Cathedral
    ‪2 min walk‬
  • Place, Los Sapos Bazaar
    ‪3 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Down comforters, individually decorated, individually furnished

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down comforters, individually decorated, individually furnished

Superior Quadruple Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, individually decorated, individually furnished

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Casa de la Palma Travel is next to Zócalo de Puebla and Callejon del Sapo. This 17-room hotel welcomes guests with conveniences like free in-room WiFi, a business center, and a terrace.

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 miles
  • Puebla Cathedral - 2 min walk - 0.1 miles
  • Los Sapos Bazaar - 3 min walk - 0.2 miles
  • Santo Domingo Church - 7 min walk - 0.4 miles
  • Puebla Convention Center - 12 min walk - 0.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪The Italian Coffee Company - ‬3 min walk
  • ‪Vittorio's - ‬3 min walk
  • ‪Casa de Mis Amores - ‬1 min walk
  • ‪Restaurante Hotel Colonial de Puebla - ‬1 min walk
  • ‪Mi Viejo Pueblito - ‬3 min walk

About this property

Hotel Casa de la Palma Travel

Guests of Hotel Casa de la Palma Travel enjoy access to free WiFi in public areas, conference space, and a business center. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This hotel also has a terrace.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in down comforters and bathrooms offer rainfall showers and free toiletries. Balconies are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 8:00 AM to 10:30 AM for a fee: MXN 120 per person

Family friendly

  • Living room
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 43 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1582
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 300 per pet, per night
  • Dogs and cats only
  • 2 total (29 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MXN 300.0 per day
  • Cribs/infant beds are available for MXN 300.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately MXN 120 per person
  • Pet fee: MXN 300 per pet, per night
  • Late check-out fee: MXN 500
  • Crib (infant bed) fee: MXN 300.0 per day
  • Rollaway bed fee: MXN 300.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Hotel Casa de la Palma Travel.
  • There are no elevators.

Property is also known as

Casa Palma Travel
Casa Palma Travel Puebla
Hotel Casa Palma Travel
Hotel Casa Palma Travel Puebla
Casa De La Palma Travel Puebla
Hotel Casa de la Palma Travel Hotel
Hotel Casa de la Palma Travel Puebla
Hotel Casa de la Palma Travel Hotel Puebla

Frequently asked questions

Are free cancellation options available at Hotel Casa de la Palma Travel?

Hotel Casa de la Palma Travel offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do around Hotel Casa de la Palma Travel?

This hotel is situated in Puebla Historic Center, just steps from Zócalo de Puebla and Los Sapos Bazaar, and within a short walk of Amparo Museum. You'll also find El Parian Market and Candy Street less than a mile away.

Will I be able to park at Hotel Casa de la Palma Travel?

No, there isn't parking available at the hotel.

Does Hotel Casa de la Palma Travel have a casino at the property?

No, Hotel Casa de la Palma Travel doesn't have a casino.

Is there an indoor pool at Hotel Casa de la Palma Travel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Casa de la Palma Travel?

Couples staying at this hotel will appreciate amenities like a down comforter and a rainfall showerhead as well as a terrace.

Are there hot tubs at Hotel Casa de la Palma Travel?

No, there isn't a spa tub at this hotel.

Does Hotel Casa de la Palma Travel have a restaurant with a breakfast menu?

Hotel Casa de la Palma Travel offers an English breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Casa de la Palma Travel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Casa de la Palma Travel for a fee of MXN 300 per pet, per night.

Are there connecting rooms at Hotel Casa de la Palma Travel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Casa de la Palma Travel?

The closest major airport to Hotel Casa de la Palma Travel is Puebla Intl. Airport (PBC), which is 22.6 mi away (43 minutes by car).

Can I book a room with a balcony at Hotel Casa de la Palma Travel?

Yes, every guestroom at Hotel Casa de la Palma Travel comes with a balcony and some offer city and courtyard views.

Hotel Casa de la Palma Travel Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Craig, Charlottesville, VA

Liked: Cleanliness, staff & service, room comfort

Nice hotel historical decoure needs more aminites.

Very good, could have used drinking glass and a heater in case of cold spell.

10/10 Excellent

Marcia, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a "Yes".

I loved this hotel! Great location, clean, and the staff was very nice. Negatives: Not enough light in the room and no elevator. On the other hand, the staff was always available to help with luggage and it's an old building that was renovated with modern bathrooms, etc. and so the positives outweigh the negatives easily. From this hotel, we were able to walk everywhere we wanted to go in Puebla.

4/10 Poor

claudia , Mexico D F

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mal

Parece cuarto de los Munsters, viejo y sucio, el personal amable pero no lo recomiendo

6/10 Okay

Gisela, Buenos Aires

Liked: Staff & service

Hotel bueno, pero Expedia muestra fotos de otro.

Conforme con el hotel, pero no con Expedia: muestra fotos del hotel boutique y no del que vende. Cuidado, no confíen en Expedia!!!

10/10 Excellent

robert, köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel in der Altstadt

Auf unserer mexiko Rundreise haben wir für eine Nacht in puebla halt gemacht und in diesem wunderschönen Hotel übernachtet. Ganz hervorragend renovierte und liebevoll eingerichtete Zimmer in einem alten kolonialhaus. Sehr großes Zimmer mit Balkon in den Innenhof. Einziger Wermutstropfen: in der casa de la Palma Travel gibt es kein frühstück (nur in der deutlich teureren casa de la Palma direkt nebenan). Ist aber kein Problem, da am zentralen Platz, 2 min entfernt, einige Cafés vorhanden sind.

8/10 Good

SCardona, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities

Buen hotel

Es un buen hotel, solo que no tiene asesor, así que si eres una persona que no puede subir escaleras, es mejor buscar otra opción, ¿lo padre?, pues nos toco escuchar niños corriendo, y cosas extrañas, y pues resulto que no había niños hospedados en el hotel... si te gustan las aventuras, este esta padre.

2/10 Terrible

Blanca Orihuela, Estado de México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy obscuro y frio

Nada confortable, además de que la tarifa que pagamos está muy alta, en el hotel estaba una lona enorme en donde se ofrecía la noche a la mitad de precio que pagamos, Además no quisieron darnos factura dijeron que Ustedes nos la darían. El hotel no cuenta con ningún tipo de servicio para hacer confortable la estancia

4/10 Poor

Alex, Querétaro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel rustico agradable

Rustico interesante buena ubicación , la limpieza en camas me decepciono ya que al descansar vi insectos parecidos a una hormiga en las sábanas, y estas no muy limpias, algo desagradable a la hora del descanso, El encargado del turno nos cambió de habitación sin problema pero tenia regreso de olores del drenaje en el baño algo que corregi con dos toallas, el precio rebasa por mucho a lo que proporciona el hotel

4/10 Poor

Gabriel, Cuernavaca

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
es una verguenza que cobren el doble por internet, y llegue uno a su hotel, y se encuentre frente a una manta colgada de 650 pesos por cama queen siza, como si fuera otel de paso...también el tema del estacionamiento es un muy serio problema... y a los empleados del hotel no les interesa ayudar ó apoyar al respecto.... hay una mafia manejando el estacionamiento de a lado y cuidador de los lugares de la calle....ñ

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

No respetan las reservaciones

Ni siquiera me respetaron la reservacion la empleada recepcionista se comunico solo para pedir el pago de la habitacion cuando yo elegi pago al llegar y como No le parecio me cancelo. No es un hotel fiable ni de confianza