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Recent guest reviews

Excellent service!! highly recommended, definitely i will come back, rooms are huge ans clean

The hotel was beautifully designed. Old and new perfectly blended. The staff was very responsive to a problem we had with transportation. Our pre-arranged driver to Mexico City backed out at the last minute. The hotel staff arranged alternative transportation immediately.

Some of the staff was standoffish and wouldn't follow through. The location, rooms, decor & cleanliness was excellent.

clean rooms, friendly staff, nice and quiet place! Right in the heart of downtown, so it's walking distance to lots of attractions, markets, eateries. The pool and hot tub are very nice and relaxing as well.

We stayed a week and loved the location, near restaurants, shops, and museums. Staff was very friendly and helpful. We count this as one of our favorite hotels!

Everything was amazing! They take care of all details.

One of my favorite hotels I’ve ever stayed in. Great pool. Huge room

Very quiet and within walking distance to old town. The restaurant was excellent and staff very helpful.

This hotel is one of my favorites in Mexico. It is comfortable, spacious, beautifully decorated, the staff are helpful and thoughtful, and the food is to die for. Have been staying here every year for 8 years now and will continue to come back because I just love it.

Lovely hotel with a delicious restaurant with good breakfasts. Only drawback for me is that it is not within walking distance to historic center

Lovely first class accommodation. Food great, staff great location perfect.

This is a nice hotel. Their restaurant is simply great, one of the best (if not THE best) Mexican restaurants I have ever eaten at. The room is fine, but way too dark to work in the evening.

Casareyna is a work of art. It is beautiful,comfortable and welcoming. The restaurant is outstanding. We look forward to our next visit.

Perfect is an overused word but in this case it applies. Beautiful hotel with very helpful staff and excellent food!

Nice Hotel boutique, very clean and comfortable rooms and around the hotel. Staf was very professional and attentive. We enjoyed the courtesy trip to our Bus terminal. Thank you!, Casa Arena Best, Luisa & Ruben Duran

New facilities, always clean and gorgeous modern Mexican interior architecture.

Always perfect! Huge rooms, linen beautiful and perfectly clean.

The hotel is beautiful! Room was nice and big with a lovely soaking tub! Restaurant was bustling on sundays (seems like a hotspot for brunch). All the meals we had were excellent. The location was spot on. We walked everywhere!

My wife and i had a great experience! Since the moment we arrived they took our bags and made sure we were well taken care of. Few hotels in Puebla actually have multiple staff on site at night or even during the day. I have been to many and this is one of the best. I stayed for 3 days there and 2 nights we stayed in a normal room and asked the manager on site if he could show me the junior and master suites and he was happy to. I looked at both of them and i like the junior they both seem really nice. When i to upgrade my stay i was given the master suite for the price of the junior. My wife and i were happy! The food was awesome! The pool was a so clean and the whole place was nice. The master suite had a tub and with the whole room was really big. I talked to the general manager and i told him that i was having a great experience and that i know what customer service is because i own restaurants in the USA. I had a great experience and i will definitely be back! Thank you!

Privada 2 Oriente 1007 Puebla PUE

Hotel highlights

  • Walking distance to Zocalo Square and Puebla Cathedral
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Puebla Historic Center, Hotel Boutique Casareyna is adjacent to Guardian Angel and within a 15-minute walk of popular sights like Santo Domingo Church. This 46-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to noon.


Rooms

The 46 rooms are air-conditioned and have safes and wardrobes or closets. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. In-room massages are available.


Property features

Guests of Hotel Boutique Casareyna enjoy an outdoor pool, free WiFi in public areas, and conference space. There's free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and express check-out.

Room options

Master suite

1 King Bed | Sleeps 3

Deluxe Double Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Room, Bathtub

1 King Bed | Sleeps 3

Guest reviews for Hotel Boutique Casareyna

Everyone (22) Couples (7) Family (6) Other (1)
5
Family

Excellent service!! highly recommended, definitely i will come back, rooms are huge ans clean

By on Apr 9, 2020

Review comment responded on Apr 16, 2020

On behalf of the staff of the HOTEL BOUTIQUE CASAREYNA, we thank you for choosing to stay with us. We hope in the near future to have you back in Puebla and especially at CASAREYNA.

5
Partner Couples

The hotel was beautifully designed. Old and new perfectly blended. The staff was very responsive to a problem we had with transportation. Our pre-arranged driver to Mexico City backed out at the last minute. The hotel staff arranged alternative transportation immediately.

By , from New York on Feb 29, 2020

Review comment responded on Feb 29, 2020

On behalf of the staff of the HOTEL BOUTIQUE CASAREYNA, we thank you for choosing to stay with us. We hope in the near future to have you back in Puebla and especially at CASAREYNA.Thanks for your positive comment!

5
Partner Couples Friends

Some of the staff was standoffish and wouldn't follow through. The location, rooms, decor & cleanliness was excellent.

By on Jan 7, 2020

Review comment responded on Jan 9, 2020

On behalf of the staff of the HOTEL BOUTIQUE CASAREYNA, we thank you for choosing to stay with us. We hope in the near future to have you back in Puebla and especially at CASAREYNA.

5
Family Partner Couples

clean rooms, friendly staff, nice and quiet place! Right in the heart of downtown, so it's walking distance to lots of attractions, markets, eateries. The pool and hot tub are very nice and relaxing as well.

By on Oct 9, 2019

Review comment responded on Oct 11, 2019

On behalf of the staff of the HOTEL BOUTIQUE CASAREYNA, we thank you for choosing to stay with us. We hope in the near future to have you back in Puebla and especially at CASAREYNA.

5
Family

We stayed a week and loved the location, near restaurants, shops, and museums. Staff was very friendly and helpful. We count this as one of our favorite hotels!

By on Jul 7, 2019

Review comment responded on Jul 25, 2019

On behalf of the staff of the HOTEL BOUTIQUE CASAREYNA, we thank you for choosing to stay with us. We hope in the near future to have you back in Puebla and especially at CASAREYNA.

5
Business Business

Everything was amazing! They take care of all details.

By on May 22, 2019

Review comment responded on Jul 4, 2019

The team of HOTEL BOUTIQUE CASAREYNA, thanks you for choosing to stay with us. We hope in the near future to have you back in Puebla and especially at CASAREYNA.

5
Everyone

One of my favorite hotels I’ve ever stayed in. Great pool. Huge room

By on May 1, 2019

5
Partner Couples

Very quiet and within walking distance to old town. The restaurant was excellent and staff very helpful.

By on Apr 30, 2019

5
Everyone

This hotel is one of my favorites in Mexico. It is comfortable, spacious, beautifully decorated, the staff are helpful and thoughtful, and the food is to die for. Have been staying here every year for 8 years now and will continue to come back because I just love it.

By on Jan 7, 2019

5
Everyone

Lovely hotel with a delicious restaurant with good breakfasts. Only drawback for me is that it is not within walking distance to historic center

By on Dec 5, 2018

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