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Hotel Boutique Casareyna

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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

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Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Puebla Cathedral
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪47 min drive‬
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Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, Bathtub

Superior Room, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Room, Bathtub

9.4 out of 10
Exceptional
(16 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Master suite

Master suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Master suite

9.4 out of 10
Exceptional
(14 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Boutique Casareyna is within a 5-minute walk of Guardian Angel and within 15 minutes of other popular attractions like Santo Domingo Church. This 46-room, 4.5-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Puebla Convention Center - 2 min walk - 0.1 miles
  • Artist Quarter - 3 min walk - 0.2 miles
  • El Parian Market - 3 min walk - 0.2 miles
  • Zócalo de Puebla - 10 min walk - 0.6 miles
  • Puebla Cathedral - 12 min walk - 0.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪Boyberry - ‬3 min walk
  • Restaurante Casa Reyna
  • ‪Tarlets Coffee - ‬1 min walk
  • ‪Italianni's - ‬1 min walk
  • ‪Taquería Los Ángeles - ‬4 min walk

About this property

Hotel Boutique Casareyna

Guests staying at Hotel Boutique Casareyna enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Valet parking is available for MXN 100 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and a computer station.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include safes and wardrobes or closets.
Recreational amenities at the hotel include an outdoor pool.
Spa De La Reyna has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults, and MXN 300 to 500 for children
  • Covered self parking fee: MXN 100 per night
  • Covered valet parking fee: MXN 100 per night
  • Pet fee: MXN 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Frequently asked questions

Is free cancellation available at Hotel Boutique Casareyna?

Hotel Boutique Casareyna offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Boutique Casareyna?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Casareyna on Jun 4, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Boutique Casareyna?

This hotel is situated in Puebla Historic Center, just steps from Bubas Bridge and Museo de la Memoria Histórica Universitaria, and within a short walk of Zócalo de Puebla. You'll also find Cuauhtemoc Stadium and Angelopolis Commercial Center within a short drive.

Will I be able to park at Hotel Boutique Casareyna?

Yes, valet parking is offered for MXN 100 per night and self parking is available for MXN 100 per night. An electric car charging station, wheelchair-accessible parking, and bicycle parkingare also available.

Is a spa located at Hotel Boutique Casareyna?

Spa De La Reyna is the hotel's spa and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy.

Are there luxury amenities available at Hotel Boutique Casareyna?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and in-room massages at this hotel.

Does Hotel Boutique Casareyna include a casino at the property?

No, Hotel Boutique Casareyna doesn't have a casino.

Will I find an indoor pool at Hotel Boutique Casareyna?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Boutique Casareyna?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and an outdoor pool.

Does Hotel Boutique Casareyna have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Boutique Casareyna have a restaurant with a breakfast menu?

Yes, Hotel Boutique Casareyna has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hotel Boutique Casareyna allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Boutique Casareyna for a fee of MXN 500 per pet, per night.

Does Hotel Boutique Casareyna have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Boutique Casareyna?

The closest major airport to Hotel Boutique Casareyna is Puebla Intl. Airport (PBC), which is 22.2 mi away (41 minutes by car).

Can I book a room with a balcony at Hotel Boutique Casareyna?

No, there aren't any guestrooms with balconies at Hotel Boutique Casareyna.

Does Hotel Boutique Casareyna have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Boutique Casareyna.

Hotel Boutique Casareyna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 831 out of 1004 reviews
Rating 8 - Good. 117 out of 1004 reviews
Rating 6 - Okay. 32 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Earle, Sugar Land

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent stay, enjoyed the morning expressos. Very comfortable bed and large beautiful room. Would definitely stay there again.
Stayed 3 nights in Feb 2026

6/10 Okay

Maritza

While this is a lovely hotel in a good location, the pool was not available for most of our stay. We chose this hotel largely based on it having a beautiful pool area, but this area was undergoing renovations during our stay. We were not advised of this beforehand (or we would have booked another hotel.) We complained to the hotel management, but they refused to provide any meaningful compensation to us. So, while the staff are very helpful, the hotel's management is not willing to make amends if the property amenities are non-functional.
Stayed 4 nights in Feb 2026

10/10 Excellent

VICTOR

Stayed 1 night in Feb 2026

8/10 Good

Gary

Restaurant is superb. Our room was very nice, just small annoying details. For one, staff promised to fix a wall outlet that has two USB outlets that did not work. Overall, Casareyna is a beautiful hotel with s fabulous restaurant. Also it is in a great location for walking to sites in the Historic Center. Finally, the staff is really nice and helpful.
Stayed 4 nights in Feb 2026

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing. The attention was incredible.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jetzabel, Mesa

Stayed 1 night in Jan 2026

8/10 Good

stefan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
couldn’t open any window
Stayed 1 night in Jan 2026

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service, awesome pool with warm water, excellente food service in the restaurant and in the pool. Safe, quiet. Very comfortable room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with great amenities. Walkable to the town center and sites there and has a host of casual restaurants across the street.
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Beautiful stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Pedro Martín, canoa park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love to stay at this hotel. Larga beautiful rooms. Very nice and comfy. Food is very good
Stayed 1 night in Dec 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness
Room was good but bathroom smell a bit to sewage. A lot of stairs to get to the room and no elevator alternative. Food as always great!
Stayed 2 nights in Nov 2025

8/10 Good

Sudha

Stayed 2 nights in Nov 2025

10/10 Excellent

Roberto A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic stay for us, this is a great hotel. I normally don't take the time to write reviews but this hotel deserves it. The staff was super nice and attentive, during the check in they immediately offerd us a welcoming complementary drink. The room was impeccable clean and spacious, the bathroom was incredible big, with an independent shower, toilet and bathtub, double sink. The decoration was modern but not saturated. And even though it is an antique building (from the 1800's) it has been well restored. We recommend 100%
Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Liked: Amenities
Resort feel of the place. Clean, beautiful rooms. Staff are attentive and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was large, clean, and well decorated. Staff was very friendly and accomadating. Excellent restaurant within the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Breakfast was very good. Hotel layout was amazing. There is a small mall close by for coffee or breakfast. Staff were helpful and friendly.
Stayed 3 nights in Nov 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
The room was large, modern and spotless
Stayed 2 nights in Nov 2025

8/10 Good

Leo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but not enough drinking bottles of water in the room,
Stayed 4 nights in Oct 2025

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay--helpful staff (patient with our beginner Spanish), excellent restaurants, and terrific rooms (our family had two different but equally nice rooms). Easy walk to the historic city center with lots to do. We'd have liked better wifi service, but other than that, we loved it. We'll be back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly, and property was nice. Very walkable location. Would stay again.
Stayed 3 nights in Aug 2025

4/10 Poor

Rufino

Stayed 2 nights in Sep 2025

10/10 Excellent

Rufino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here more than 8X keep coming back . Simply beautiful
Stayed 1 night in Sep 2025