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Shenbaga Hotel and Convention Centre

4.0 star property

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Photo gallery for Shenbaga Hotel and Convention Centre

Lobby sitting area
2 restaurants; breakfast, lunch, and dinner served
Terrace/patio
Banquet hall
In-room safe, desk, laptop workspace, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
432, Mahatma Gandhi Road, Muthialpet, Puducherry, Puducherry, 605003
  • Place, Sri Aurobindo Ashram
    ‪12 min walk‬
  • Place, Arulmigu Manakula Vinayagar Temple
    ‪13 min walk‬
  • Place, Pondicherry Promenade Beach
    ‪15 min walk‬
  • Airport, Pondicherry (PNY)
    ‪26 min drive‬

Room options

View all photos for Majesty Room

Majesty Room | In-room safe, desk, laptop workspace, soundproofing

Majesty Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Majesty Grand

Majesty Grand | In-room safe, desk, laptop workspace, soundproofing

Majesty Grand

  • 460 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Count Suite

Count Suite | In-room safe, desk, laptop workspace, soundproofing

Count Suite

  • 580 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Duke Suite

In-room safe, desk, laptop workspace, soundproofing

Duke Suite

  • 634 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Majesty Mezzo

Majesty Mezzo | In-room safe, desk, laptop workspace, soundproofing

Majesty Mezzo

  • 462 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Princess Suite

In-room safe, desk, laptop workspace, soundproofing

Princess Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 590 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Princess Suite

In-room safe, desk, laptop workspace, soundproofing

Princess Suite

  • Sleeps 2
  • Free WiFi

View all photos for Majesty Room

In-room safe, desk, laptop workspace, soundproofing

Majesty Room

  • Sleeps 2
  • Free WiFi

View all photos for Majesty Grand

In-room safe, desk, laptop workspace, soundproofing

Majesty Grand

  • Sleeps 3
  • Free WiFi

About the neighborhood

Puducherry

Shenbaga Hotel and Convention Centre is a short stroll from Kanniga Parameswari Temple and Ananda Ranga Pillai House. This 4-star hotel has 124 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Sri Aurobindo Ashram - 12 min walk - 0.6 miles
  • Arulmigu Manakula Vinayagar Temple - 13 min walk - 0.7 miles
  • Ananda Ranga Pillai House - 13 min walk - 0.7 miles
  • Pondicherry Promenade Beach - 15 min walk - 0.8 miles
  • Pondicherry Lighthouse - 18 min walk - 1.0 mile

Getting around

  • Pondicherry-Puducherry Station - 9 min drive
  • Chennai International Airport (MAA) - 174 min drive

Restaurants

  • ‪Gravity RestoPub - ‬1 min walk
  • ‪Shri Rangamannar Cafe - ‬6 min walk
  • ‪Hotel Surguru - ‬2 min walk
  • ‪Cosy - ‬5 min walk
  • ‪Café Coffee Day - ‬7 min walk

About this property

Shenbaga Hotel and Convention Centre

At Shenbaga Hotel and Convention Centre, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free valet parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer free toiletries, bidets, slippers, and bathrobes. Refrigerators, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Marilyn
  • Poppy
  • Tulip

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10,753 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to January 15:
  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 7 kids 8 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for INR 1500.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: INR 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Shenbaga Hotel Pondicherry
Shenbaga Hotel
Shenbaga Pondicherry
Shenbaga
Shenbaga Convention Puducherry
Shenbaga Hotel Convention Centre
Shenbaga Hotel and Convention Centre Hotel
Shenbaga Hotel and Convention Centre Puducherry
Shenbaga Hotel and Convention Centre Hotel Puducherry

Frequently asked questions

Are free cancellation options available at Shenbaga Hotel and Convention Centre?

Shenbaga Hotel and Convention Centre provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Shenbaga Hotel and Convention Centre?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Shenbaga Hotel and Convention Centre on Jun 25, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Shenbaga Hotel and Convention Centre?

This hotel is located in Puducherry, a short 17-minute walk from Pondicherry Promenade Beach and also 13 minutes on foot from Sri Aurobindo Ashram. You'll also find Ananda Ranga Pillai House and Government Place less than a mile away.

Is there parking available at Shenbaga Hotel and Convention Centre?

Yes, valet and self parking are offered for free at the hotel.

Does Shenbaga Hotel and Convention Centre include a casino at the property?

No, Shenbaga Hotel and Convention Centre doesn't have a casino.

Is there an indoor pool at Shenbaga Hotel and Convention Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Shenbaga Hotel and Convention Centre good for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a bar/lounge.

Are there hot tubs at Shenbaga Hotel and Convention Centre?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Shenbaga Hotel and Convention Centre have a restaurant with a breakfast menu?

Yes, Shenbaga Hotel and Convention Centre has 2 restaurants, and serves breakfast each morning for a surcharge.

Will Shenbaga Hotel and Convention Centre allow pets to stay for free?

No, pets and service animals aren't allowed at Shenbaga Hotel and Convention Centre.

Are there connecting rooms at Shenbaga Hotel and Convention Centre?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Shenbaga Hotel and Convention Centre?

The closest major airport to Shenbaga Hotel and Convention Centre is Pondicherry (PNY), which is 3.6 mi away (17 minutes by car).

Are there rooms with balconies at Shenbaga Hotel and Convention Centre?

No, there aren't any guestrooms at Shenbaga Hotel and Convention Centre that offer a balcony.

Shenbaga Hotel and Convention Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 81 reviews
Rating 8 - Good. 39 out of 81 reviews
Rating 6 - Okay. 13 out of 81 reviews
Rating 4 - Poor. 7 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay overall; helpful staff
Stayed 1 night in Jan 2024
Verified

8/10 Good

Sabarigirish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and pretty good service.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

KRISHNA VENI

Liked: Cleanliness, room comfort
Very pleasant stay in comfort. Rooms are big and good. only one issue - the toilet at main lobby needs to be maintained with cleanliness and that is frequently used by guest.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Amar Nath

Good location
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Juho Heikki Matias

Liked: Cleanliness, staff & service
Decent hotel with good level of service. Restaurant, bar and breakfast of good quality. The suite was nice, quiet and clean. The only negative thing was the plastic jacuzzi, worn out and discolored. It’s definitely time to skip it!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at Shenbaga every time I visit Pondicherry. It is comfortable, safe and clean. Breakfast buffet is excellent! The a/c is great especially on those hot and humid days and nights
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service
The hotel was big with all amenities of a 4 star hotel. Breakfast was good. Room and bathroom were clean but need a revamp. The hotel is 10 to 15 minutes walk to The Promenade.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Sabarigirish

Liked: Amenities, property conditions & facilities
Breakfast is pretty good. Bathrooms in the property needs maintenance. The bathtubs and commode do have stains as they are old. Room-service staff attending the calls needs training on customer service. Overall the stay was pretty decent.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

VIJAYANT

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at the hotel. The only thing I didn't like was the Spa. It was absolutely the worst spa and massage I've ever had and there was some suspicious behaviour in there which I avoided. However, I know that the spa is run separately. I would just recommend the management of this hotel to disassociate with the Spa and/or remove its mention from the website. Otherwise the hotel itself was perfect. Great food, great service, really wonderful experience.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

T

Liked: Staff & service

Perfectly acceptable stay.

A reasonable hotel in a good spot outside of the French Quarter. Food in the restaurant was good, room a little tired. The bar needs daylight not neon lighting, and so much more could be made of the rooftop pool. A reasonable pool was an absolute must for us, otherwise we would have stayed in the French Quarter - although the promenade really isn't anything to write home about.
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Kuldeep

Liked: Cleanliness, room comfort
Disliked: Staff & service
Dated hotel used mostly by travel groups. Very limited English speaking staff which is really not acceptable considering they are a four star hotel and charge those prices. Rooms are old but cmfortable
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Vijay

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Sanjay

Disliked: Cleanliness, staff & service, amenities
The breakfast is horrible. The staff are dis courteous. The room linen was dirty and torn and used Location is good but the people at the hotel and the service is just pathetic
Stayed 4 nights in Sep 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Médiocre

L'hôtel est juste beau à voir sur les photos car en réalité, il manque de propreté et surtout les photos sont très bien retouchées, attention. Le personnel n'est pas respectueux envers la clientèle, ils peuvent vous faire attendre 30min pour avoir une fourchette ou un verre de jus. Dans les chambres, la propreté est à désirer et le personnel est très lent lorsque vous les sollicitez. le comble : la piscine est dangereuse, surtout si vous avez des enfants. le carrelage de la piscine est cassé et peut blesser gravement vos enfants, ce qui a été le cas pour ma fille qui s'est ouvert le pied à en beaucoup saigner. Aucun dédommagement ni aucune action de la part du management resté béat face à cette situation, ils n'avaient même pas de trousse de secours et le comble, ils vous demandent si vous n'avez rien apporté avec vous pendant votre voyage ! Le tarif ne vaut pas le service rendu, si tant est qu'il vous soit rendu un quelconque service. La qualité n'y est pas. Très déçus de notre investissement.
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Jean François

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La propreté est vraiment sommaire. Le personnel n est pas tres accueillant et sont sur votre dos à la recherche de pourboire.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, comfortable experience and polite staff

The service was really good. All staff were polite, and the hotel was kind enough to allow a last minute extension of our booking as well as a late checkin. A simple, clean business hotel with nice Christmas decorations and a diverse breakfast spread. I'd definitely recommend to travellers to Pondicherry
Stayed 2 nights in Dec 2021
Verified

8/10 Good

MANIKANDA RAMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in puducherry hotel shenbaga

Overall good and value for money Complimentary breakfast was good..
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Kaleem ullah khan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Cleanliness and responsive staff
Stayed 1 night in Feb 2020
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the front office and bellboys ('bell men') hahaha. They were very professional. The pondicherry seafood soup was just out of this world and its my greatest memory.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with parking facility and great food.

Good hotel at a great location. We opted for the duplex room to accommodate the kids comfortably and they really enjoyed the separate upstairs bed 😊. I drove down to pondicherry and was very particular that the hotel needs to have proper parking space for my SUV. As you know, many of those boutique hotels in pondy has issues with parking and most of the time you have to do a street side parking which is very much a hassle. Shenbaga has proper parking and valet. The restaurant needs special mention, the Pondicherry special Prawns and fish dishes were really tasty. The buffet breakfast was also a good spread, catering to Indian and foreign guests. Overall I am happy with the hotel.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para una noche de paso

Habitación amplia, aunque necesitaría una remodelación. Desayuno pobre
Stayed 1 night in Aug 2019
Verified

6/10 Okay

David

Liked: Staff & service, room comfort

ok hotel in Pondy

The hotel was nice and pleasant, the room was very large, and the staff was helpful, but the room smelled of smoke and the linen and towels were greyish.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Simon

Disliked: Property conditions & facilities

Average

We stayed here for 2 nights. The room was spacious and clean, but in need of updating. We experienced a lot of noise - both from our neighbours’ children (the interconnnecting door seemed to have little sound proofing) and the hallway (decor is predominantly tiled/hard surfaces and seemed to be an echo chamber). The bed was very hard. Good hot water but bathroom dated and the workmanship appeared amateur. Wifi was good. The rooftop pool area was spacious with plenty of loungers. Breakfast (included) was predominantly Indian, with an egg station - quality and choice average. Location was ok, a 10 minute walk from the northern end of the beach. In hindsight I wish we stayed in one of the quaint villas in the heart of the French Quarter.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Good location. Fairly new hotel. Room was large with three beds for three people.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Miho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は清潔で居心地が良いです。屋上のプールは景色が一望できてとても気持ち良かったです。 レストランで夕飯をとろうとしたら、混んでいてしばらく待つことになりました。大きなホテルなので、団体も多く、食事はゆっくりとれる雰囲気ではありません。
Stayed 2 nights in Aug 2018