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Hotel Kernayel

2.5 star property

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Photo gallery for Hotel Kernayel

Exterior
Laptop workspace, blackout drapes, free WiFi, bed sheets
Outdoor pool
Restaurant
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Av Camino Internacional 1395, Pucón, Araucania, 4920894
  • Place, Cascadas de Rio Turbio
    ‪9 min walk‬
  • Place, Santa Clara Monastery
    ‪16 min walk‬
  • Place, Enjoy Pucon Casino
    ‪2 min drive‬

Room options

View all photos for Chalet Standard

Laptop workspace, blackout drapes, free WiFi, bed sheets

Chalet Standard

  • 592 sq ft
  • Sleeps 5
  • Free WiFi

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | Laptop workspace, blackout drapes, free WiFi, bed sheets

Standard Double Room, Private Bathroom

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room

Shower, free toiletries, hair dryer, towels

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Double Room Standard

Lobby

Double Room Standard

  • 215 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Triple Room Standard

Lobby

Triple Room Standard

  • 215 sq ft
  • Sleeps 3
  • Free WiFi

About the neighborhood

Pucón

Located within a 5-minute walk of Los Pozones, Hotel Kernayel is within a 15-minute stroll of Cascadas de Rio Turbio. This 8-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cascadas de Rio Turbio - 9 min walk - 0.5 miles
  • Santa Clara Monastery - 16 min walk - 0.9 miles
  • La Poza - 2 min drive - 1.2 miles
  • Enjoy Pucon Casino - 2 min drive - 1.1 miles
  • Pucon Beach - 3 min drive - 1.4 miles

Getting around

  • Valdivia (ZAL-Pichoy) - 108 min drive

Restaurants

  • ‪Café Luthier - ‬13 min walk
  • ‪Chocolateria Rucamalal - ‬9 min walk
  • ‪Confiteria Central - ‬13 min walk
  • ‪Mamas&Tapas - ‬14 min walk
  • ‪Que Llueva Cafe - ‬10 min walk

About this property

Hotel Kernayel

Guests of Hotel Kernayel enjoy an outdoor pool, free WiFi in public areas, and microwave in a common area. If you drive, take advantage of free parking. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Additional amenities include a fireplace in the lobby and a garden.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Patios and wardrobes or closets are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM

Things to do

  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Lh Cabanas Kernayel
Lh Cabanas Kernayel Pucon
Lh Hotel Cabanas Kernayel
Lh Hotel Cabanas Kernayel Pucon
Hotel Kernayel Pucon
Kernayel Pucon
Kernayel
Hotel Kernayel Hotel
Hotel Kernayel Pucón
Hotel Kernayel Hotel Pucón

Frequently asked questions

Is free cancellation available at Hotel Kernayel?

Hotel Kernayel offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What can I see close to Hotel Kernayel?

This hotel in Pucón is within a 10-minute walk of Cascadas de Rio Turbio and Los Pozones. You'll also find Lake Villarrica and Enjoy Pucon Casino within a short drive.

Is there parking available at Hotel Kernayel?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Kernayel have a casino?

No, Hotel Kernayel doesn't have a casino.

Will I find an indoor pool at Hotel Kernayel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hotel Kernayel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a kitchen and free WiFi.

Does Hotel Kernayel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Kernayel have a restaurant that serves breakfast?

Hotel Kernayel offers free continental breakfast each morning though there is no restaurant.

Will Hotel Kernayel allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Kernayel.

Does Hotel Kernayel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Kernayel?

Yes, every guestroom at Hotel Kernayel comes with a patio.

Hotel Kernayel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, friendly staff, and good value
Verified

10/10 Excellent

JUAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar muy cerca de todo.

Excelente atención e instalaciones, lo recomiendo completamente. Gracias
Stayed 1 night in Feb 2019
Verified

6/10 Okay

magaly

Liked: Cleanliness, property conditions & facilities

falta en habitaciones

Las habitaciones deberían tener aire acondicionado dado que el calor en verano en Pucón es muy intenso. Las habitaciones debieran tener un frigobar considerando que las habitaciones son muy calurosas.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located a little far out of town for easy walking, but the rooms had everything we needed. We were upgraded to a cabana instead of a hotel room upon checking in, which suited our needs well.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Hotel y excelente atención

Una excelente opción, calidad-precio, tranquilo, con una muy buena infraestructura y una atención destacada. Habitación amplia, buen baño,excelente desayuno.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Nicolás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia

Muy buena experiencia
Stayed 2 nights in Aug 2018
Verified

8/10 Good

RAUL

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno recomendable

Buena estadia, desayuno pobre
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Stefano

Liked: Cleanliness
Disliked: Staff & service

Grazioso hotel vicino al centro di Puconn

Hotel di dimensioni ridotte ben localizzato con camere pulite e gradevoli. Buona la colazione. Il personale è risultato piuttosto deludente non ci hanno tenuto le valigie il giorno del check out e quasi tutti si sono dimostrati frettolosi e poco accoglienti. Il check in in Cile inizia alle 15 e noi arrivavamo da Santiago in pullman e l'accoglienza al mattino è stata un po' imbarazzante. Per il resto abbiamo fatto sempre gite fuori per cui si tornava la sera abbastanza stanchi. Visto il.paesaggio meraviglioso e le gite splendide una accoglienza più amichevole sarebbe stato meglio
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Luis Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estacionamiento y baño

Las piezas no cuentan con estacionamiento cerrado, me encontré con un rayón producido por otro vehículo por supuesto desconocido. Baños interiores sin una buena ventilación. Aparte de eso lo encontré bien
Stayed 5 nights in Jan 2018
Verified

8/10 Good

gigliola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Buen lugar, un poco alejado del centro gastronomico de la ciudad.
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort