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Recent guest reviews

He stole my cards info and started up a membership!! I want my money back!!!!!!!

Clearly a family run operation -- literally dad, mom, and older children working. Overall, they did OK, but there clearly are things they can improve on. For example, getting ready to check out, we noted that there was a large paper cup under the bed that didn't belong to us -- meaning that cleaning under the bed was not part of the typical routine.

It was fairly quiet.the office was really helpful & friendly.

The hotel was just ok. Breakfast is a pretty lame spread like it was bought from the gas station across the way. We asked for extra blankets and they only had 1 available.

Dirty room and carpet, old towels, and the breakfeast was a bagel or toast and Sunny D.

was ok but the carpet was awful what more can be said was ok but the carpet was awful what more can be said was ok but the carpet was awful what more can be said was ok but the carpet was awful what more can be said

Slept here. I was asleep for the time I was here.

I don't often write negative reviews, but this was extreme. When I walked into the lobby it smelled terrible: A scented candle was burning, filling the room with an awful aroma. Who knows what scent it was masking? The room was better, but still smelled of "masking fragrance." I had pre-paid for one room but my party had increased in size and we were contemplating spreading out into two. Instead, we kept just the pre-paid room and found another place for the rest of us to stay. The woman at the front desk was incredibly rude to us all. If we hadn't prepaid, I would have walked out then and there. My wife was very upset by the woman's going on and on about how the lobby smelled nice and how she was so offended by our not thinking the same. She sneered and barked at us when telling us about fees for additional guests in the same room. We couldn't get out of the lobby fast enough. What a way to treat a paying customer!

Room was clean, everything was in working order, the only thing was the lady at the front desk was kind of rude because I didn't know what I was doing, because it was my first time checking into a motel on my own. Other than that, lovely place and great price.

The room has this bad odor. It's like the room stinks and something was used to cover the smell but did not get rid of it. They need a neutral scent deodorizer because whatever they are using is not working.

i wasnt going to go here because of some bad review, but im glad i did. It was very nice.

Simple, quiet, lighting was good, near gas station.

The motel is several years out of date. I had pre-paid reservations but had to fill out the same info on a registration form by hand. Have not done that in several years. Room was ok. Nice beds and tv. Housekeeping was nice when they brought the items missing at check in. It is ok.

The hotel was very basic. Room smelled strongly of cleaning chemicals or air freshener. A little run down. I have stayed at better places in the area for the same price.

Stayed on business, perfect for "just a clean room" nothing more nothing less. Would stay again.

the only issue i found was that it appeared that housekeeping forgot to vacuum, but everything else was clean and comfortable. plenty of cigarette smoke outside but no apparent trace inside, which was good as i am quite sensitive.

W Center St Provo UT

Hotel highlights

  • Free WiFi in rooms and public areas

Located within 2 miles (3 km) of Utah Valley Convention Center, Americas Best Value Inn & Suites Provo places you within a few miles (5 km) of Provo City Center Temple. This 28-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Rooms

All 28 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, fans, and ironing boards.


Property features

Guests of Americas Best Value Inn & Suites Provo enjoy free WiFi in public areas, coffee in a common area, and free newspapers. You'll find RV, bus, and truck parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Americas Best Value Inn & Suites Provo

Everyone (9) Business (4) Couples (1) Family (11) Friends (1) Other (1)
1
Everyone

By on Jan 8, 2020

Review comment responded on Jan 8, 2020

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Provo, UT. Sincerely, Hotel Management

1
Friends Family

He stole my cards info and started up a membership!! I want my money back!!!!!!!

By on Jul 16, 2019

Review comment responded on Jul 18, 2019

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced and recommend that you please contact the hotel management at our front desk directly so we may look into and resolve this matter for you. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Provo, UT. Sincerely, Hotel Management

3
Family

Clearly a family run operation -- literally dad, mom, and older children working. Overall, they did OK, but there clearly are things they can improve on. For example, getting ready to check out, we noted that there was a large paper cup under the bed that didn't belong to us -- meaning that cleaning under the bed was not part of the typical routine.

By on May 5, 2019

Review comment responded on May 7, 2019

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where you felt improvement is needed. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Provo, UT. Sincerely, Hotel Management

5
Family

It was fairly quiet.the office was really helpful & friendly.

By on Apr 28, 2019

Review comment responded on Apr 29, 2019

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Provo, UT. Sincerely, Hotel Management

5
Family Business Business

By on Apr 28, 2019

Review comment responded on Apr 29, 2019

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Provo, UT. Sincerely, Hotel Management

4
Everyone

By on Feb 12, 2019

Review comment responded on Apr 3, 2019

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Provo, UT. Sincerely, Hotel Management

5
Everyone

By on Nov 19, 2018

Review comment responded on Nov 30, 2018

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Provo, UT. Sincerely, Hotel Management

3
Everyone

The hotel was just ok. Breakfast is a pretty lame spread like it was bought from the gas station across the way. We asked for extra blankets and they only had 1 available.

By , from Moseley, VA on Oct 24, 2018

Review comment responded on Oct 30, 2018

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where improvement is needed. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Provo, UT. Sincerely, Hotel Management

1
Everyone

Dirty room and carpet, old towels, and the breakfeast was a bagel or toast and Sunny D.

By , from Salt Lake City on Sep 3, 2018

Review comment responded on Sep 7, 2018

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites - Provo, UT. Sincerely, Hotel Management

2

kindof dirty

Everyone

was ok but the carpet was awful what more can be said was ok but the carpet was awful what more can be said was ok but the carpet was awful what more can be said was ok but the carpet was awful what more can be said

By on Mar 27, 2018

Review comment responded on Apr 3, 2018

really

Americas Best Value Inn & Suites Provo

1625 W Center St, Provo, UT 84601
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