Upon calling about reservation, was told there was no handicap accesible rooms, which we found out was untrue the second night there. The first morning the breakfast was full at all times, there was an older woman who was the best hotel personel ive ever experienced in my long history of hotel stays, making sure everything was stocked at all times, including pool towels and anything else needed at hotel literally running. Where as the second morning exact opposite. not even halfway through breakfast everything was constantly empty and different woman moved like a slug, not seeming all that interested in working at all.
The property is in perfect condition. It is extremely clean and comfortable. The breakfast room is very clean and comfortable. The food in the breakfast room was outstanding and wonderfully prepared.
The hotel is under construction but the staff is very helpful and accommodating. John at the Front Desk was very helpful and assisted me with a room change due to the room having a connecting door. The morning staff was also very friendly and helpful.
My boyfriend and I decided to stay a night here and it was fantastic. It is a short drive from Providence, the hotel itself is two minutes off of the highway. The beds are super comfortable, but the pull out sofa, according to my boyfriend, was sagging and he sank into it. The only other drawback was that I had booked a smoking room and the previous person in this room seemed to have smoked and entire pack with the window closed because the room REAKED of cigarette smoke. Just be warned to make sure you book a non smoking room if you are a non smoker.
Room was clean. Comfortable beds. Breakfast had nice variety of offerings. Ice and vending machines broken (all of them!) which was somewhat inconvenient. Easy parking. Quiet. Easy drive into Providence which you'll want to do to get something to eat unless you get something delivered.
The front desk staff were very personable, inviting and engaging. Bed quite comfortable and room was clean and comfortable. We will definitely stay here again.
As usual the room was comfortable and clean. The staff was responsive, forgot our wake-up call one morning. They a have a cion operated laundry but the front desk doen't keep any coins for the guest, they recommended taking a walk up the street to a bank!
Very friendly staff, nice hotel. The location was easy to find.
The staff was the best attribute for the Woonsocket Holiday Express. The building itself is showing signs of needing much repair. I called the front desk to ask them about a loud fan noise in the bathroom and what can be done to correct it. The fan noise was not a fan associated with the room itself. I was told " We are booked, you can just close the door." The other staff tried to make our stay as best as it could be. The room had a very bad smell to it where someone had to come to trhe room to spray something to eliminate the ordor. The keys didnt work and had to be rekeyed. The cleaning persons key didnt work as well. The ice machines on multiple floors were out of order so a trip from the 5th floor to the first was needed IF we wanted ice. The bathroom door, which is out of square, would not close correctly or lock. The hotel needs an overhaul to the building.
I stayed at this hotel for a week during a business trip. The hotel staff was very friendly, and the hotel itself was pretty quiet. The breakfast was fresh and different every day. I did not use the pool, but the area was kept up, and the fitness room was decent.
We booked the suite, and had an amazing time at this hotel. great breakfast, great service, friendly staff that was very very helpful. I would come again, and again, and again!!!!!!!
Pleasantly surprised. It was in a decent area (though the close neighboring town was rough) and was clean. It was a good price
The Holiday Inn Express in Woonsocket was great. The beds were so comfortable and you even had a choice if firm or soft pillows for your bed. The hot tub was not working while we were there but the pool was very refreshing. I would definately stay there again... There were alot of people staying at the hotel while we were there so we did not get to experience the breakfast in the mornings but it did smell great. There is a diner that shares the parking lot with the hotel. The diner is great as well.
The room was clean and comfortable. The breakfast was hot and good also a different variety each day. Staff were helpful and couteous. Unfortunately the pool area was not as clean as it should have been. We would stay there again.
I would not recommend staying here if you can find something else in the area. The walls of the rooms were paper thin so every little sound from the neighboring rooms could be heard. Also, the hotel shares a parking lot with a 24-hour diner so the loud rumble of motorcycles could be heard at all hours. Also, even though we requested a non-smoking room, the room clearly had been a smoking room in the recent past as it just had that stench of old cigarettes. Unfortunately everything in the area was booked [...] so we just made do but we definitely won't be back at this hotel. We have stayed at other HEX's so we know it's not a chain-wide issue.
Everything was amazing except the breakfest could have been a little better. Maybe a waffle machine or something like that. B ut other than that everything was perfect
Me and Wife try to get away at least once a year. And this is by far the best hotel we have stayed in. The room was very clean. The hotel workers were very pleasant and helpful. The breakfast was very good. And every morning they had a different variety to choose from. I would recommend this hotel to anyone.P.S. And the bed was so comfortable to sleep in we slept like little babies.
Holiday Inn Express Hotel & Suites Providence-Woonsocket, an IHG Hotel places you within a 15-minute drive of popular attractions such as Wide World of Indoor Sports and Lincoln Woods State Park. This hotel has 88 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM.
All 88 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Free newspapers, free local calls, and hair dryers are other standard amenities.
At Holiday Inn Express Hotel & Suites Providence-Woonsocket, an IHG Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
Upon calling about reservation, was told there was no handicap accesible rooms, which we found out was untrue the second night there. The first morning the breakfast was full at all times, there was an older woman who was the best hotel personel ive ever experienced in my long history of hotel stays, making sure everything was stocked at all times, including pool towels and anything else needed at hotel literally running. Where as the second morning exact opposite. not even halfway through breakfast everything was constantly empty and different woman moved like a slug, not seeming all that interested in working at all.
Dear Anonymous, We sincerely apologize for the room type confusion. As we have a limited amount of handicap accesible rooms (amount mandated by the ADA in ratio to the amount of guest rooms), we did not have a room available on your first night. We did however have a room available the second night due to a guest check out. Thank you for staying with us and we look forward to hosting you again soon.
The property is in perfect condition. It is extremely clean and comfortable. The breakfast room is very clean and comfortable. The food in the breakfast room was outstanding and wonderfully prepared.
Dear Anonymous, We are delighted you had a great stay and found the hotel clean and comfortable and our complimentary breakfast buffet outstanding. It was certainly our pleasure to host you and we look forward to hosting you again soon.
Dear Anonymous, Thank you so much for the 5 Star rating. We are delighted you had a great stay and we look forward to hosting you again on your next trip to our area.
Dear Anonymous, Thank you for the 5 Star rating. We are delighted you had a great stay and we look forward to hosting you again on your next trip to our area.
The hotel is under construction but the staff is very helpful and accommodating. John at the Front Desk was very helpful and assisted me with a room change due to the room having a connecting door. The morning staff was also very friendly and helpful.
Dear Anonymous, Thank you for your kind words regarding our helpful and accommodating staff. We all come to work each day and challenge ourselves to exceed our guests expectations....and it is our pleasure to do so. We look forward to hosting you again soon.
My boyfriend and I decided to stay a night here and it was fantastic. It is a short drive from Providence, the hotel itself is two minutes off of the highway. The beds are super comfortable, but the pull out sofa, according to my boyfriend, was sagging and he sank into it. The only other drawback was that I had booked a smoking room and the previous person in this room seemed to have smoked and entire pack with the window closed because the room REAKED of cigarette smoke. Just be warned to make sure you book a non smoking room if you are a non smoker.
Room was clean. Comfortable beds. Breakfast had nice variety of offerings. Ice and vending machines broken (all of them!) which was somewhat inconvenient. Easy parking. Quiet. Easy drive into Providence which you'll want to do to get something to eat unless you get something delivered.
The front desk staff were very personable, inviting and engaging. Bed quite comfortable and room was clean and comfortable. We will definitely stay here again.
As usual the room was comfortable and clean. The staff was responsive, forgot our wake-up call one morning. They a have a cion operated laundry but the front desk doen't keep any coins for the guest, they recommended taking a walk up the street to a bank!
Dear Anonymous, Thank you so much for the 5 Star rating, we are delighted you had a great stay. Thank you for staying with us and we look forward to hosting you again soon.