6/10 Okay
Alvin
Dec 30, 2025
Much to improve, in fact. First, it wasn’t clear that the hotel was directly across the astronomical clock and that the reception and the hotel itself were separated from each other. We ended up on the highest floor — with no elevator and a not welcoming porter. It would be great to have all this info upfront. We arrived late afternoon and took about half an hour to find the hotel through a Xmas market crowd. Even our iPhone gps couldn’t locate the place. The room was wonderful but after walking up for a good five minutes we’d rather stay in.
Good things: reception staff and cleaning staff were wonderful. Breakfast was great and staff there wonderful. Location would have been perfect if not for the daily crowd outside that block everything else.




Alvin
Stayed 7 nights in Dec 2025



























