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Residencial Bela Star

2.0 star property

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Photo gallery for Residencial Bela Star

Property grounds
Exterior
Desk, free WiFi, bed sheets
Reception
Interior

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua da Alegria 642, Porto, 4000-037
  • Place, Bolhao Market
    ‪11 min walk‬
  • Place, Avenida dos Aliados
    ‪13 min walk‬
  • Place, Porto City Hall
    ‪13 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪15 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Desk, free WiFi, bed sheets

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Desk, free WiFi, bed sheets

Quadruple Room

  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

Desk, free WiFi, bed sheets

Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Porto

Located in Centro / Baixa within a short walk of Bolhao Market, Residencial Bela Star is within a mile (2 km) of other popular sights such as Avenida dos Aliados. This 24-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Bolhao Market - 11 min walk - 0.6 miles
  • Avenida dos Aliados - 13 min walk - 0.7 miles
  • Porto City Hall - 13 min walk - 0.7 miles
  • Livraria Lello - 20 min walk - 1.1 miles
  • Porto Historic Center - 4 min drive - 1.4 miles

Getting around

  • Marquês Station - 7 min walk
  • São Bento Station - 19 min walk
  • Porto Airport (OPO) - 29 min drive

Restaurants

  • ‪Madureira - ‬7 min walk
  • ‪Casa Nanda - ‬4 min walk
  • ‪A Cave do Bon Vivant - ‬7 min walk
  • ‪Bufete Fase - ‬6 min walk
  • ‪Cafe Nazaré - ‬6 min walk

About this property

Residencial Bela Star

At Residencial Bela Star, guests have access to free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
Guests can stay connected with free WiFi. Desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 1:00 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 1:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Bela Star
Residencial Bela Star
Residencial Bela Star Hotel
Residencial Bela Star Hotel Porto
Residencial Bela Star Porto
Residencial Bela Star Hotel
Residencial Bela Star Porto
Residencial Bela Star Hotel Porto

Frequently asked questions

Is free cancellation available at Residencial Bela Star?

Residencial Bela Star provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see within easy reach of Residencial Bela Star?

This hotel is situated in Centro / Baixa within a short 12-minute walk of Bolhao Market and also 15 minutes on foot from Avenida dos Aliados. You'll also find Porto Historic Center and Porto Cathedral within a short drive.

Is there parking available at Residencial Bela Star?

Yes, uncovered self parking is offered for free at the hotel.

Does Residencial Bela Star have a casino at the property?

No, Residencial Bela Star doesn't have a casino.

Will I find an indoor pool at Residencial Bela Star?

No, there is no indoor pool at this hotel.

Does Residencial Bela Star have a hot tub?

No, this hotel doesn't have a spa tub.

Does Residencial Bela Star have a restaurant with a breakfast menu?

No, Residencial Bela Star doesn't have a restaurant that serves breakfast.

Will Residencial Bela Star allow pets to stay free of charge?

No, pets aren't allowed at Residencial Bela Star.

Does Residencial Bela Star have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Residencial Bela Star?

The closest major airport to Residencial Bela Star is Porto Airport (OPO), which is 10.6 mi away (29 minutes by car).

Are there rooms with balconies at Residencial Bela Star?

No, there aren't any guestrooms with balconies at Residencial Bela Star.

Residencial Bela Star Reviews

Reviews

6.6
Rating 10 - Excellent. 57 out of 339 reviews
Rating 8 - Good. 99 out of 339 reviews
Rating 6 - Okay. 97 out of 339 reviews
Rating 4 - Poor. 50 out of 339 reviews
Rating 2 - Terrible. 36 out of 339 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Myrto

Liked: Cleanliness, staff & service, property conditions & facilities
With a big smile the owner waited for me at 1am. Thank you for this lovely welcome!!!
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Javier

Liked: Cleanliness
Disliked: Staff & service

Worst, rudest and most disrespectful recepcionist

If you're reading this comment, make yourself a favor and don't stay here. As you'll be able to see in many other comments, the recepcionist here is incredibly rude and unpleasant. The information on the website is wrong, they say they speak English, French and Portuguese, and they only speak Portuguese. Right off the bat, he charged me 60 EUR more than he was supposed to, even though I was showing him the booking on my phone, calmly. He started speaking very loudly and showing right in my face a piece of paper with the amount that he wanted me to pay, saying some things about taxes and more. I kept trying to explain that I had already paid for all additional taxes. He said started saying things about Spain and Spanish people that sounded a little racist, in Portuguese, and I couldn't understand most of it. Since I was tired and it looked like the situation was escalating, I decided to pay and go to the room and rest, and then later call Hotels.com to ask about information on what happened. Then, the next day, when I arrived, he started SHOUTING at me and demanding why I had called Hotels.com! He threatened me and was incredibly aggressive and disrespectful. I tried to defuse the situation the best way I could, basically telling him that he was right in everything he was saying (which seemed to be the most important thing for him, being right). I sincerely hope this comment will prevent someone in the future from having to go through the same thing.
Stayed 19 nights in Jul 2022
Verified

2/10 Terrible

Lucia

Disliked: Staff & service, property conditions & facilities, room comfort

Pouco recomendável

Uma das peores experiências, o colchão tinha até buracos de tão velho, não tinha protetor e os lençóis estavam tão gastados que estavam quaze transparentes. O quarto deu a sensação de que era um armário com camas, a janela estava fechada pois dava para o quarto de arrumação! O sistema do hotel é com campainha, até alta madrugada não parou de tocar, com o ruído acompanhar da gente que entrava. Realmente não recomendo.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Wioleta

Disliked: Cleanliness, amenities, property conditions & facilities
Zimmer war nicht sauber, TV alt nur 4 programa 3 mit sport und 1 mit nachrichten, Schrank ohne türen , die standen neben kaput, laminat kaput und badezimmer sehr klein und sehr schmutzig, handtucher waren ok.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Amine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sale et bruyant

Hôtel bruyant et les insectes grouillent de partout
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Timon

Liked: Cleanliness, amenities
Disliked: Staff & service
Sehr unhöflicher Hotelier, spricht kein Wort Englisch. Lage könnte deutlich besser sein. Hotel war dafür sauber und die Zimmer ausreichend.
Stayed 4 nights in Aug 2022
Verified

6/10 Okay

ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities

Alojamiento aceptable con un "pero".

En general todo bien, era tal como describía el anuncio, con lo necesario para pasar unas noches y algo lejos del río para ir andando. Hay un metro a unos 7-8 minutos con el que llegas a Sao Bento. A destacar el personal, muy amables y atentos, predispuestos a ayudar en lo que podían. El único "pero" de la habitación, es que el colchón era muy incómodo y ruidoso, y nos despertábamos cada dos por tres.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Cristobal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buscaría otra opción.

El recibimiento fue por parte de recepción a discusión y grito, diciéndonos que no entendíamos nada y por qué dejábamos el coche en otro sitio que Google nos indicó. A la noche escuchamos mismo discurso con otro cliente. Encontramos telarañas y arañas en esquina habitación al lado de la cama. Muy descuidado el hostal. Persianas rotas y todo en general descuidado. Sólo fuimos a dormir. Cama cómoda y aire acondicionado.
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Ana Andreia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appalling Receptionist/Owner will Never be back

As soon as me and my boyfriend walked through the door we were shouted at Because apparently he wanted us to ring the bell before walking in and was saying that is rude to walk through people's houses without knocking first, even though that's a "hotel", not a house. Kept on shouting and raising his voice at me and my boyfriend. Then I tried to re-start the situation and asked what was the check-in time as on hotels.com is says 1AM what he started shouting at me again saying if it says 1AM it's because I changed it and that I'm stupid because nowhere in the world you can do a check-in at 1AM. I tried to explain that's a website and couldn't change those kind of settings myself and he just kept on shouting at me and insulting me (in portuguese as he refuses to say a word in any other language) After shouting and constantly insulting me and my boyfriend for 10 minutes we decided we didn't want to stay in that place as like this wasn't enough, the place was dirty and smelled bad. Then I wasn't shout at again when I asked for my money back as we wanted to leave, he insulted me again saying all the payments are made at reception (you have to add your card details when booking) and last but not the least, when I was mentioning that I had to add my card details at hotels.com he had the balls to say he doesn't work with hotels.com even though I booked the room through hotels.com app This was a horrible experience and quite traumatic. We were shouted at, insulted and disrespected.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Verified traveler

Check in com horários não compatíveis

As informações de horario de check in do Hotels.com não eram as mesmas do hotel. Por sorte nosso quarto já estava pronto.
Stayed 1 night in May 2022
Verified

6/10 Okay

Arthur

Liked: Cleanliness, staff & service

Plenty of stairs to climb

An unusual experience. Very clean but modestly furnished, one very uncomfortable chair not even a paper cup for brushing teeth. On the other hand there was a bidet in the bathroom and plenty of hot water. No elevator. Last night i was there i was awoken by shouting at 4.30 in the morning, later the man in charge told me he had been up in the middle of the night when someone was taken ill and had to be rushed to the hospital. So it is a really quiet neighborhood. No little store right nearby to buy water and snacks. But a gracious older building.
Stayed 4 nights in Mar 2022
Verified

4/10 Poor

Caillebotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour le prix, cela est décevant, une chambre très ancienne avec une télévision et un chauffage qui ne fonctionnait pas et une salle de bain assez petite et une chambre plutôt abimé
Stayed 3 nights in Feb 2022
Verified

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you really need and nothing else
Stayed 3 nights in Feb 2022
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instalações antigas com muito mofo, a vantagem é a localização e estacionamento.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s cheap and cheerful. Booked through Expedia although they had no record of us arriving. Quite a walk FO get to but we made it.
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

- one of the staff in the reception was so rude when I asked for the internet which is not working - room full of humidity - heater barely warms the room - no soap/ shampoo - the receptionists, both of them, are not wearing masks according to the local restrictions and they dont speak english -if you're a bit tall, sitting on the toilet is challenge since there is no space between the toilet and "water tap" (Also, toilet is super old and dirty - Only cold water is available
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ida rápida ao Porto

Quarto confortável, com aquecedor. Boa limpeza. Custo bom para comodidades. Recomendo para estadia rápida no Porto.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Sandro Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento cordial e custo benefício interessante
Stayed 1 night in Nov 2021
Verified

8/10 Good

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Próximo do centro

Localizado muito próximo do centro. Conforto OK. Preço muito acessível, com casa de banho privada. Estacionamento na própria residencial (mas muito inclinado o acesso). Excelente para rápida estadia no Porto.
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima...é para esquecer o local!!

Nem sequer sabonete tinham...gel e é uma sorte, segundo o recepcionista!!! Tive que sair dali para outro local, pois nem mais uma noite ficava nessas condições do sítio onde me colocaram.
Stayed 3 nights in Nov 2021
Verified

6/10 Okay

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização

Tem uma boa localização, não muito longe do centro, próximo ao Bolhão. O cuidado com a limpeza é muito bom. Infelizmente, o sinal de internet wifi pegava muito mal no meu quarto.
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

Isabelle

Liked: Staff & service
Hôtel humide très loin du centre.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

YI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception cannot speak English, It’s very hard to communicate
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

El residencial estaba genial. Limpio y atentos. Mi habitación tenia muy buenas vistas a la ciudad
Stayed 4 nights in Jun 2021