Got in about 90 minutes early as we were traveling the coast and asked about early check in and was told flat out 3 pm was check in, young woman was not very accommodating or helpful. Stayed on the spa side which is not as pictured, see other reviews regarding this issue. Room was ok, needs updating especially bathroom. Issue with an injury sustained on a broken bed frame, staff somewhat helpful with this but it was not remedied while we stayed. Needs attention to many 'little' things if it is a 4 star resort as posted.
Overall an ok place to stay...the picture is a little deceiving though as we thought we had access to the grounds and chairs pictured only to find out that that was the restaurant's property and that we would have to go to it to enjoy the outdoor seating
Very friendly staff. Comfortable large rooms. Great location for restaurants and shops.
Loved sitting outside and watching sunset at night.
Front line Spa concierge when we arrived was not customer service oriented-no list of recommended restaurants and not too willing to suggest ideas. Dissapponting we had to go out into the frigid cold to receive our continental breakfast. Glass on side table left of bed was full of sticky liquid marks-had to clean it ourselves... Heater in room very loud -woke us several times in the night
Such a cute hotel in a great location! Definitely would stay there again
Quiet inn with excellent staff who met our every need! Complimentary bikes and bottled water along with continental breakfast each morning made this a terrific place to stay in Kennebunkport! Can't wait to return to KPT!
Located within a 5-minute walk of Gooch's Beach, The Breakwater Inn and Spa is within a 15-minute stroll of St. Ann’s Episcopal Church. This 4.5-star hotel has 35 guestrooms and offers conveniences like free breakfast, a full-service spa, and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning. This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free local calls are also included.
Guests staying at The Breakwater Inn and Spa enjoy access to a full-service spa, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, free use of bicycles, and free newspapers.
Got in about 90 minutes early as we were traveling the coast and asked about early check in and was told flat out 3 pm was check in, young woman was not very accommodating or helpful. Stayed on the spa side which is not as pictured, see other reviews regarding this issue. Room was ok, needs updating especially bathroom. Issue with an injury sustained on a broken bed frame, staff somewhat helpful with this but it was not remedied while we stayed. Needs attention to many 'little' things if it is a 4 star resort as posted.
Overall an ok place to stay...the picture is a little deceiving though as we thought we had access to the grounds and chairs pictured only to find out that that was the restaurant's property and that we would have to go to it to enjoy the outdoor seating
Thank you for your feedback. The chairs are part of the restaurant's dining area. We invite you to make a reservation for the restaurant and request the outdoor seating.
Thank you for staying with us here at The Breakwater Inn & Spa. Please come back and see us again.
Thank you for your feedback. We hope to see you again soon.
Thank you for staying with us here at The Breakwater Inn & Spa. Please come back and see us again.
Thank you very much for staying with us-- we hope to see you again soon!
Very friendly staff. Comfortable large rooms. Great location for restaurants and shops.
Thank you Pat for choosing at The Breakwater Inn & Spa. We look forward to seeing you again soon.
Loved sitting outside and watching sunset at night.
Thank you so much for choosing to stay with us. Our fire pit and Adirondack chairs are always a big hit.
Thank you for staying with us at The Breakwater Inn & Spa. We look forward to seeing you again.
Front line Spa concierge when we arrived was not customer service oriented-no list of recommended restaurants and not too willing to suggest ideas. Dissapponting we had to go out into the frigid cold to receive our continental breakfast. Glass on side table left of bed was full of sticky liquid marks-had to clean it ourselves... Heater in room very loud -woke us several times in the night
Thank you for sharing your experience with us. It is clear that we didn't put our best foot forward during your visit and are extremely sorry for any inconvenience you encountered. We do hope that you will visit us again so we may show you our best.
Thank you for your feedback. I am very sorry we did not exceed your expectations during your stay. Early check-ins are given based on availability. We will meet with the team to discuss your concerns and hope to see you again.