Standard Room, 2 Queen Beds, Non Smoking
from $109
Red Lion Hotel on the River - Jantzen Beach
3.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 180 reviews
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Recent guest reviews
You can see the river through the restaurant windows. And our room also has a relatively decent river view. The hotel is a little old, and the facilities could use some updates. But everything seems clean and comfortable!
Convenient location close to I5 and staff was friendly. However, felt it was a little over priced for the age of the hotel and it not being in downtown Portland. Was happy they were pet friendly, though.
THE STAFF WAS VERY ACCOMMODATING AND PROFESSIONAL.
This hotel is showing its age and looking very tired and in need of an update. Terrible understaffing means long waits for check-in and for room service. An old-fashioned convention hotel. By the way, the hamburger on the menu at night is supposedly Kobi and goes for $17. The surrounding area is devoid of anything but fast food restaurants. A bad place to stay if you need to get back and forth to downtown Portland due to continuous bad traffic.
Nice place. Great location. Clean room with comfy beds. Lots of amenities, beautiful restaurant. Last but definitely not least, pet friendly so my four legged "kids" want to go back too.
Would have been nice to have some type of lurks. e.g Breakfast
Staff is very non-experienced and young college students, they are very nice though but due to lack of experience and training, a lot of missing in services which they try to cover up later. They offer shuttle upto 5 miles which is great to catch Train (MAX). On our first day they mentioned that they can pick us back latest by 11PM but even at 10PM they said shuttle pickup cannot be done, they arranged a cab though but had to wait at station for half hour in a rainy night. Next day no housekeeping was done and even after calling 5-6 times, housekeeping came at 10 in the night which they compensated with complimentary breakfast next day
Nice hotel with pleasant front desk staff. Close to shopping and the expo center. Will definitely stay here again.
Booked on Orbitz, they are right up said that extra beds were available upon request, when I requested one they said it would be an extra $20, when I told them they're right up did not mention that they made me prove it by walking down to the lobby and showing them their own write up. Then made me wait for almost an hour for a manager to come before they told me they would just give me the bed. when I brought it up at checkout they said they would waive the pet fee, then 12 hours later and 800 miles down the road they charged my card an extra $67.
I was pleasantly surprised to find the hotel was an excellent stay. Would recommend to travelers. Restaurant was equally as good as the stay.
Room was not cleaned well. Smell of mildew persistent. Coffee maker didn't work.
Not given the reserved king room but a twin bed room. My reservation was fully paid weeks before arrival. Rude receptionist was yelling and saying that because I arrived around midnight my room was given to someone else because the hotel policy is first come first serve!! Anyway, because of the bad attitude of the receptionist and the room has a bad smell, there is a dozen better hotel chains than Red Lion. I don't recommend it to anyone.
Our room overlooked the parking area and we asked for another facing the pool or river. The front desk told us no problem if we waited a day to move us cause 75% of the guests were leaving. Next day they said we could move for an extra $15/night. Housekeeping didn't come until late afternoon and didn't replenish supplies. We had to ask 3 times for bar soap. Of course on the day we were leaving they banged on our door just after 8sm and woke us up. The hot tub was full of kids every time we went - once with a baby with diapers on! This is an event/convention hotel and the "suites" were right across the hall from us so plenty of noise. The only good thing was the bed was comfortable once you pulled all the straight jacket sheeting apart...
This hotel is great in both price and location. The hotel is vast by the lake and is perfect for those who want to go to Seattle or up north the next day. I highly recommend this hotel for those who are okay with driving a bit away from the city, want a great price, and great amnesties.
Awesome place to stay when visiting Oregon. Right next to the border of Washington with breathtaking views. Good food at reasonable prices and everything is close by. Would highly recommend it to any family
Clean, updated, nice amenities, excellent service, good restaurant.
The place was in dire need of a remodel and a do-over 50 years ago! Now it needs to be torn down that's how old and out of shape it is, on one side you would enjoy the sounds of a very busy highway all night long and on the other you would enjoy a very loud construction while resting on horrible beds where they stopped being beds 10 years ago! Dirty, Smelly, NASTY! We were exhausted every second in that place and did not get any rest at all so if you need a place where you can wine down at the end of the day this is not it. Go to a cheap motel, because at least there you would get what you expect!
Great location on the water but needs a overall! Hotel very dated to the point of being dilapidated. Beds were uncomfortable.
Nice pool area on the river. Staff was helpful and moved us to a room closer to the pool but it was then right behind a huge thing with all of the trash and dumpsters. I found that weird they would keep trash there.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Nightclub
Red Lion Hotel on the River - Jantzen Beach places you within 3 miles (5 km) of popular attractions like Portland Meadows Racetrack and Portland International Raceway. This 320-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center. It's on a river and also near Portland Expo Center and Vancouver Farmers Market.
Dining
Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.
Rooms
All of Red Lion Hotel on the River - Jantzen Beach's 320 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 55-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, ironing boards, and desks are also available.
Property features
Red Lion Hotel on the River - Jantzen Beach features a nightclub, an outdoor pool, and a 24-hour fitness center. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, an outdoor tennis court, and free WiFi in public areas.
Guest reviews for Red Lion Hotel on the River - Jantzen Beach
nice view
Everyone
You can see the river through the restaurant windows. And our room also has a relatively decent river view. The hotel is a little old, and the facilities could use some updates. But everything seems clean and comfortable!
convenient
Everyone
Convenient location close to I5 and staff was friendly. However, felt it was a little over priced for the age of the hotel and it not being in downtown Portland. Was happy they were pet friendly, though.
Review comment
Art S. - Director of Rooms responded on Jun 9, 2017
Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed your encounters with our staff! We look forward to having you back at Red Lion soon!
nice hotel with great views of the river.
BusinessTravelers
THE STAFF WAS VERY ACCOMMODATING AND PROFESSIONAL.
Review comment
Art S. - Director of Rooms responded on May 30, 2017
Gerry - Thank you for taking the time to leave us with this very valuable feedback! I will be sure to share your experience with our staff!
tired, needs a refresh
Everyone
This hotel is showing its age and looking very tired and in need of an update. Terrible understaffing means long waits for check-in and for room service. An old-fashioned convention hotel. By the way, the hamburger on the menu at night is supposedly Kobi and goes for $17. The surrounding area is devoid of anything but fast food restaurants. A bad place to stay if you need to get back and forth to downtown Portland due to continuous bad traffic.
Review comment
Art S. - Director Of Rooms responded on Apr 5, 2017
Craig - Thank you for your feedback regarding your visit with us. I am sorry to hear of the experience you had during your visit and I assure you that we will share your experience with our team.
would love to go back again!
Everyone
Nice place. Great location. Clean room with comfy beds. Lots of amenities, beautiful restaurant. Last but definitely not least, pet friendly so my four legged "kids" want to go back too.
Review comment
Art S. - Director Of Rooms responded on Apr 6, 2017
Thank you so much for your favorable review of our property! We would love for the opportunity to have you and your four legged " kids" again soon!
price was over rated. older hotel.
Everyone
Would have been nice to have some type of lurks. e.g Breakfast
Review comment
Rodr responded on Mar 1, 2017
Thank you for taking time to share feedback. Our hotel is undergoing major guest room and public space renovation and we welcome you to return and see all the tremendous changes. Rod Russell General Manager
beautiful river beach view
Everyone
Staff is very non-experienced and young college students, they are very nice though but due to lack of experience and training, a lot of missing in services which they try to cover up later. They offer shuttle upto 5 miles which is great to catch Train (MAX). On our first day they mentioned that they can pick us back latest by 11PM but even at 10PM they said shuttle pickup cannot be done, they arranged a cab though but had to wait at station for half hour in a rainy night. Next day no housekeeping was done and even after calling 5-6 times, housekeeping came at 10 in the night which they compensated with complimentary breakfast next day
Review comment
Rodr responded on Feb 25, 2017
Syd -- thank you for your helpful and detailed feedback. I appreciate your balanced comments and we will work to offer the required additional training.
nice hotel with spacious rooms
Everyone
Nice hotel with pleasant front desk staff. Close to shopping and the expo center. Will definitely stay here again.
Review comment
Rodr responded on Mar 1, 2017
Thank you for the 5 out of 5 rating ! I am glad you will return and that you enjoyed our staff as well as the facility - Please come again , soon ! I Rod Russell General Manger
buy now, pay more later
Everyone
Booked on Orbitz, they are right up said that extra beds were available upon request, when I requested one they said it would be an extra $20, when I told them they're right up did not mention that they made me prove it by walking down to the lobby and showing them their own write up. Then made me wait for almost an hour for a manager to come before they told me they would just give me the bed. when I brought it up at checkout they said they would waive the pet fee, then 12 hours later and 800 miles down the road they charged my card an extra $67.
Review comment
General Manager responded on Dec 21, 2016
I apologize for the frustration and unexpected expense you incurred. I hope you resolved it with our accounting department. Sincerely Rod Russell
clean room, nice views. friendly staff.
Everyone
Review comment
Rodr responded on Dec 3, 2016
Thank you for the feedback. We are about half way through our remodeling and renovations. I hope you will return for another visit, soon. Rod Russell General Manager
Thank you for your wonderful feedback about your recent visit with us! We are pleased to hear that your enjoyed the views from your room and our restaurant. I am also happy to share that we will be undergoing some more improvements to our lobby area and public areas for our guests to enjoy! We look forward to having you back soon!