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Evergreen Inn & Suites Portland

2.5 out of 5.0

Recent guest reviews

The location was convenient, but the staff and condition of the property was Terrible.

The property was outdated and had paper thin walls.

I like that the floors are wood or vinyl (or whatever they are) than carpet. I like it was inexpensive for a quick 1 night stay in Portland area. The only criticism I would say is the noise. The place was just noisy up to 12 midnight. Even kids younger than 10 years old were still awake and running around screaming. It did not help with my purpose as I intend to study for a little bit in my room for the next day appointment. Because of it, I'm giving it a 3-star only.

Great location to airport and Vancouver. Clientele is a little sketchy. Photos of rooms are deceiving. Not as clean as they appear. Property was dirty. Doors were not wiped down. Hard surface floors were sticky, carpet badly stained. Room had a smell of old smoke, and signs of burn marks on the a/c and tv stand. Cable TV is limited. Will not be staying here again.

Frontdesk great service ,the property its could use better maintenance program . Overall a good place to slee0 for a bit.

Good price. Room clean. Expected breakfast- there was fruit, pastry coffee and a limit on one per customer. If I had asked in advance, I would have known. Overall- good value for what we paid

Ok. You get what you pay for. I decided to go against the bad reviews. Well guess what every one was true. An ant fell on my face while I was in bed. Cigarette burns on sheets, blood on sheets. Outside was dirty and dog poop not picked up. No coffee maker in room, and tub was greesy and diety. Toilet tisse roll was you used. The upside its $48

The lady who checked me in was soooooo amazing! She was so helpful and kind. I wish I would of gotten her name

This is ine sketchy property. The bedding was stained and one bed was as stiff as a board and the other was so soft that you fell into the mattress.it seemed more like a project appartment than a motel. Thin walls with loud angry tenants. You het what you pay for. You can do better and safer.

It's as good as usual. This time,outside the window, green is everywhere.

Over all the place if great. Has an iron, microwave, and mini fridge in the room. The only issue was the water, I’m pretty sure they have a hard water issue so showering was a bit uncomfortable. The bed was ok but very bouncy. Not the best for major joint issues but works well. Good (and free) and parking and the staff is extremely friendly! Would definitely stay again.

This hotel is located in a quiet area with good view, and public transportation is especially convenient, bus stop within 5 minutes walking distance. The room is clean and spacious with full equipment. If WiFi was always available,it should be a better experience.

This was the most horrible experience I have ever had. First the card reader didn't(not a huge deal- but it adds up) then when we finally get up to our room neither of the keys worked, had to go get them reset. Then I get into the room go straight to the bathroom to go potty but I can't because there is poop on the toilet seat- and what looks like poop smeared on the door frame also. After I get that cleaned up (just the toilet I did not want to touch the other stuff) I realize there is no shampoo or soap for me to wash my hands. After that I climb into bed and realize it feels crumby so I take the sheet off and use one of the blankets. As I'm laying on the bed I realize one outlet cover is missing and the other one in my view is broken, not wanting to use them I tried the one by my bed but it doesn't work. Onto the next morning, I go down stairs to pay for another night and ask to have a different room I end up paying more then what I was told on my reservation booking and that there are no other rooms available. I go to take a shower I get half way through and the water shuts off! My boyfriend went and told the front desk pady, we were not the first to say something. After that the Wi-Fi stops working. Coming back after leaving for the entire day the Wi-Fi still isn't back on. My boyfriend goes to lay down on the bed and feels something sharp, we take the sheet off to discover 2 burn holes in the bed with glass in them. I've asked for the manager multiple times and nothing.

Close to public transportation and friendly staff.

They were very accommodating while my daughter was sick for a few days. They brought clean linen when needed for her. Thank you!!!

My daughter was sick, Housekeeping was superb!!! They gelped out with clean linens everyday

3828 NE 82nd Ave Portland OR

Hotel highlights

  • Walking distance to Grotto
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Grotto is a short stroll from Evergreen Inn & Suites Portland, and other popular attractions like Moda Center are within a 15-minute drive. This 55-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 7 AM to 10 AM.


Rooms

32-inch an LED TV are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include a refrigerator, a microwave, and free local calls.


Property features

Guests staying at Evergreen Inn & Suites Portland enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a seasonal outdoor pool, a computer station, and laundry facilities.

Room options

Basic Double Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Evergreen Inn & Suites Portland

Everyone (20) Couples (2) Family (3)
1
Families

The location was convenient, but the staff and condition of the property was Terrible.

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

We are sorry to hear that your most recent stay was unsatisfactory. We will share the information with our staff members so that we can help provide all guests with a better experience than you had.

4
Everyone

The property was outdated and had paper thin walls.

By on Jun 2, 2019

Review comment responded on Jun 3, 2019

Thank you for taking the time to complete our online review. We always appreciate feedback from our guests while staying with us. We hope that the next time you are in town, you'll consider staying with us again.

3
Everyone

I like that the floors are wood or vinyl (or whatever they are) than carpet. I like it was inexpensive for a quick 1 night stay in Portland area. The only criticism I would say is the noise. The place was just noisy up to 12 midnight. Even kids younger than 10 years old were still awake and running around screaming. It did not help with my purpose as I intend to study for a little bit in my room for the next day appointment. Because of it, I'm giving it a 3-star only.

By on May 28, 2019

Review comment responded on May 28, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

1
Everyone

By on May 22, 2019

Review comment responded on May 24, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2
Families

Great location to airport and Vancouver. Clientele is a little sketchy. Photos of rooms are deceiving. Not as clean as they appear. Property was dirty. Doors were not wiped down. Hard surface floors were sticky, carpet badly stained. Room had a smell of old smoke, and signs of burn marks on the a/c and tv stand. Cable TV is limited. Will not be staying here again.

By on May 20, 2019

Review comment responded on May 24, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

3
Everyone

Frontdesk great service ,the property its could use better maintenance program . Overall a good place to slee0 for a bit.

By on May 17, 2019

Review comment responded on May 20, 2019

We are sorry to hear that your most recent stay was unsatisfactory. We will share the information with our staff members so that we can help provide all guests with a better experience than you had.

4
Partner Couples Business Business Travelers

Good price. Room clean. Expected breakfast- there was fruit, pastry coffee and a limit on one per customer. If I had asked in advance, I would have known. Overall- good value for what we paid

By on May 17, 2019

Review comment responded on May 17, 2019

Thanks for staying with us. We appreciate your feedback!

3
Business Business Travelers

Ok. You get what you pay for. I decided to go against the bad reviews. Well guess what every one was true. An ant fell on my face while I was in bed. Cigarette burns on sheets, blood on sheets. Outside was dirty and dog poop not picked up. No coffee maker in room, and tub was greesy and diety. Toilet tisse roll was you used. The upside its $48

By on Apr 26, 2019

Review comment responded on Apr 27, 2019

Thanks for staying with us. We appreciate your feedback!

3
Everyone

The lady who checked me in was soooooo amazing! She was so helpful and kind. I wish I would of gotten her name

By on Apr 16, 2019

Review comment responded on May 3, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

1
Business Business Travelers

This is ine sketchy property. The bedding was stained and one bed was as stiff as a board and the other was so soft that you fell into the mattress.it seemed more like a project appartment than a motel. Thin walls with loud angry tenants. You het what you pay for. You can do better and safer.

By on Apr 14, 2019

Review comment responded on Apr 14, 2019

We are sorry to hear that your most recent stay was unsatisfactory. We will share the information with our staff members so that we can help provide all guests with a better experience than you had.

Evergreen Inn & Suites Portland

3828 NE 82nd Ave, Portland, OR 97220