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Recent guest reviews

The room was typical for the price. Nothing extra or fancy. Because of covid restrictions, it was sad no breakfast was available. Nice having cable tv, except the one station I was interested in had frozen pixaly picture but the sound was there.

Great location. Easy to find. Great amenities...how ever the room we where in could use some help. The carpet was coming up near the bathroom.. there was pee on the floor behind the toilet. The bathroom toilet paper holder was barely holding onto the wall.. the towel rack fell down after gently removing a towel..after looking at it closer it was barely being held together to stay on the wall. The surface where the TV sat was sticky.

Blood and trash in bathroom .Hairs in showers.Broken remote had to be taped Loud noises through the night/ early morning

Breakfast good staff not so much Felt like I was not treated fairly

I was surprised by the food served at breakfast it was great.

Didn't like the smell in the room, a bit stuffy, like undercover smoking smell

Decent hotel for the price. Would definitely stay again.

I wouldn't want to say anything against the hotel itself, because they're obviously trying hard. But it's in a very sketchy, sad, and dangerous-feeling part of town.

Rooms were surprisingly large, plenty of space for whatever luggage. Breakfast area was small and offerings were very meager. We had a long wait checking in as only one person on duty, but not her fault. She was very polite. Other staff there though are not very smiley, which is not really surprising for a 3 star property.

I would like to see diabetic items for breakfast. Like sugar free syrup, sugar free cocoa. The biscuits and gravy were very good.

It's says 200$ deposit but it is a 500$ deposit...

The location was good for all the places we wanted to get to and it was pretty close to the airport.

Staff was really nice and helpful. Property itself is in very poor condition.

We loved our room bc it was located looking at the mountains. Although there are two trees across the road that need cut down so we could see Mt. Hood ( in front of McDonald’s). Could use some hooks in the bathrooms to hang your clothes on. Love the location, close to a gas station and food and right off the interstate. We will definitely be back to stay

It’s looks old on the outside. The rooms inside look remodeled and modern. It’s not luxurious, but its cozy, quite, and affordable.

Excellent service! The room was comfortable and clean

Northeast 181ST Ave, 2261 Portland OR

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

SureStay Plus Hotel by Best Western Portland East places you within a 10-minute drive of Ventura Park and Mt Hood Community College - Gresham Campus. This 75-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

SureStay Plus Hotel by Best Western Portland East's 75 air-conditioned rooms provide full-sized refrigerators/freezers, microwaves, and coffee makers. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are other standard amenities.


Property features

At SureStay Plus Hotel by Best Western Portland East, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for SureStay Plus Hotel by Best Western Portland East

Everyone (30) Couples (5) Family (18)
3
Partner Couples Family

The room was typical for the price. Nothing extra or fancy. Because of covid restrictions, it was sad no breakfast was available. Nice having cable tv, except the one station I was interested in had frozen pixaly picture but the sound was there.

By , from Seattle on Jul 20, 2020

Review comment responded on Jul 28, 2020

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We will address your concerns to management. we hope you give us another try in the near future.

3
Family with small children Family

Great location. Easy to find. Great amenities...how ever the room we where in could use some help. The carpet was coming up near the bathroom.. there was pee on the floor behind the toilet. The bathroom toilet paper holder was barely holding onto the wall.. the towel rack fell down after gently removing a towel..after looking at it closer it was barely being held together to stay on the wall. The surface where the TV sat was sticky.

By on Dec 9, 2019

2
Friends

Blood and trash in bathroom .Hairs in showers.Broken remote had to be taped Loud noises through the night/ early morning

By on Oct 7, 2019

2
Partner Couples

Breakfast good staff not so much Felt like I was not treated fairly

By on Sep 25, 2019

Review comment responded on Sep 26, 2019

We want to thank you for your stay with us and we apologize for any issues you may have had. We hope that we can make your next stay the most enjoyable.

5
Partner Couples

I was surprised by the food served at breakfast it was great.

By on Sep 24, 2019

Review comment responded on Sep 26, 2019

We are so glad you enjoyed your stay! We will be upgrading the breakfast even future in the future and look forward to your next stay with us.

4
Family

Didn't like the smell in the room, a bit stuffy, like undercover smoking smell

By on Aug 23, 2019

Review comment responded on Sep 20, 2019

We appreciate your feedback and apologize for any issues that may have caused a less than ideal stay. We are very aware of smells of rooms and we apologize for any disruptive scents. We hope to see you on your next stay in Gresham and have the opportunity to provide an exceptional experience.

4
Everyone

Decent hotel for the price. Would definitely stay again.

By on Aug 3, 2019

Review comment responded on Aug 5, 2019

Thank you for taking the time to write us a review!

4
Everyone

By on Jul 28, 2019

Review comment responded on Jul 29, 2019

Thank you for your review

2
Partner Couples

I wouldn't want to say anything against the hotel itself, because they're obviously trying hard. But it's in a very sketchy, sad, and dangerous-feeling part of town.

By on Jul 19, 2019

Review comment responded on Jul 20, 2019

We appreciate the time you took to write us a review.

4
Family Family

Rooms were surprisingly large, plenty of space for whatever luggage. Breakfast area was small and offerings were very meager. We had a long wait checking in as only one person on duty, but not her fault. She was very polite. Other staff there though are not very smiley, which is not really surprising for a 3 star property.

By on Jul 13, 2019

SureStay Plus Hotel by Best Western Portland East

2261 Northeast 181ST Ave, 2261, Portland, OR 97230
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