Raggedy, wouldnt let me check in afyer 12am, wodnt refund my disposit after ai told them we had a flat tire
The toilet was drained and not working, but they mistakingly put me in the room and I had to go to another room. One day the water was tepid and then next day after I let it run at least 5 minutes it got hot, the next day it was just fine.
They only had two rooms available for third party bookers. The first doin smelled terribly of BO, pet urine, and carpet fresh. The second room was very clearly not cleaned. Dirty desk top unmade beds, an open window and the snell of cigarettes. They claimed they had no other rooms and refunded me but i had to finda new hotel on my own at 9pm with two small kids in tow. The way the whole situation was handled was weird.
The area was close to shopping and food establishments. The staff was knowledgeable and friendly.
The hotel is dated and needs an upgrade. The room smelled musty and one of the beds was right against the wall under a wall heat/air conditioning unit that blew right onto the bed through a billowing curtain. The room was spacious. Breakfast was mediocre. Staff was very nice.
Clean and spacious for a great price, the breakfast was a nice plus just great overall
Excellent value! The hotel was clean and comfortable!
Nice hotel,friendly staff and good breakfast It’s a bit older but I would stay there again.
From the pleasant check in to the daily hot choices for breakfast to the nicely updated rooms, I enjoyed it all. The hotel was also convenient to the Highway and other local restaurants and shops. I'd stay here again
I was tavelingto Portland for work. The location of this hotel was really convenient. Plus - rooms were clean and comfortable. Staff was very helpful and friendly.
There isnt enough space in here to put my overall review, it sucked and dont recommend it.
Aside from a small parking lot, this hotel was easy to find, welcoming and comfortable. Clean beds, clean bathroom, comfortable room, overall, very nice stay. Standard hotel, standard morning breakfast, overall, comfortable, but nothing that was above and beyond.
Get staff as soon as I walked in. Breakfast was stocked and fresh. Easy come and go. The location was perfect for the conference I was attending. Great stay.
Very nice hotel. Easy check in, helpful and friendly staff, clean rooms and comfortable beds, good breakfast, close to Portland, great value for the price. I would highly recommend it and we will stay there again . No negative comments at all.
We had a smooth check in process and our room was quiet and clean.
The location was perfect for getting in and out of Portland for various events over the weekend we stayed. And the room was just perfect for us parents with a toddler. For other parents, nothing needed to be baby-proofed and he loved running around the room and pouncing on pillows. We will probably stay here again in the future.
Only negative I have is that the room was missing a chair in the pictures no big whoop, the picture quality on the tv looked like analog and did not fit the entire screen again no big whoop as we were not there to watch tv lol. And at breakfast there was a long wait to get to the waffle machine as they only had one and it was several minutes per waffle, where most places have multiple of them going. Other than that staff was friendly, room was clean, the beds were comfortable, if they fixed those two issues, would have been perfect stay.
We liked the location right at Hwy 99 and I5 in Tigard .
Close to the freeway and a short drive to dowtown. Nothing in the immediate vicintiy, just some commercial and residential properties. An average and ordinary hotel.
Comfort Suites Southwest places you within 2 miles (3 km) of Portland Temple Visitors' Center and George Fox University Portland Center. This 53-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Portland, it's connected to a shopping center and also close to Washington Square Mall.
Free buffet breakfast is included with your stay.
All 53 accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.
At Comfort Suites Southwest, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Raggedy, wouldnt let me check in afyer 12am, wodnt refund my disposit after ai told them we had a flat tire
The toilet was drained and not working, but they mistakingly put me in the room and I had to go to another room. One day the water was tepid and then next day after I let it run at least 5 minutes it got hot, the next day it was just fine.
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We do regret to hear that we were not able to exceed your accomodations. I sincerely apologize that you had difficulties with our toilet and that you found our water temperature to be tepid. Thank you for bringing this to our attention. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We hope to see you again someday and to transform your opinion of our hotel and service.
They only had two rooms available for third party bookers. The first doin smelled terribly of BO, pet urine, and carpet fresh. The second room was very clearly not cleaned. Dirty desk top unmade beds, an open window and the snell of cigarettes. They claimed they had no other rooms and refunded me but i had to finda new hotel on my own at 9pm with two small kids in tow. The way the whole situation was handled was weird.
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
The area was close to shopping and food establishments. The staff was knowledgeable and friendly.
Know that your voice is of tremendous importance to us and we value your comments about our staff and area. We hope to see you again in the future. Thank you for your valuable business.
The hotel is dated and needs an upgrade. The room smelled musty and one of the beds was right against the wall under a wall heat/air conditioning unit that blew right onto the bed through a billowing curtain. The room was spacious. Breakfast was mediocre. Staff was very nice.
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
Clean and spacious for a great price, the breakfast was a nice plus just great overall
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
Excellent value! The hotel was clean and comfortable!
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
Nice hotel,friendly staff and good breakfast It’s a bit older but I would stay there again.
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
From the pleasant check in to the daily hot choices for breakfast to the nicely updated rooms, I enjoyed it all. The hotel was also convenient to the Highway and other local restaurants and shops. I'd stay here again
Thank you for sharing your experience with us. We appreciate the input referring to our breakfast. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.