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Portland Inn & Suites

2.5 star property
Hotel in Portland with free breakfast and a fitness center

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Photo gallery for Portland Inn & Suites

Desk, iron/ironing board, free WiFi
Exterior
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
9239 Highway 52, Portland, TN, 37148
  • Place, Sumner Crest WInery
    ‪3 min walk‬
  • Place, Grand Ole Opry
    ‪32 min drive‬
  • Place, Nissan Stadium
    ‪33 min drive‬

Room options

About the neighborhood

Portland

Portland Inn & Suites is located within a 15-minute drive of Kentucky Downs and Kenny Perry's Country Creek Golf Course. This 60-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Sumner Crest WInery - 3 min walk - 0.2 miles
  • Gaylord Opryland Resort & Convention Center - 32 min drive - 39.8 miles
  • Grand Ole Opry - 32 min drive - 40.6 miles
  • Opry Mills - 32 min drive - 40.6 miles
  • Nissan Stadium - 33 min drive - 41.5 miles

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Flying J Travel Center - ‬7 min drive
  • ‪KD Cafe - ‬6 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Taco Bell - ‬7 min drive

About this property

Portland Inn & Suites

Hotel in Portland with free breakfast and a fitness center
A gym, a business center, and a computer station are featured at Portland Inn & Suites. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

Similar properties

Front of property
Springfield Inn TN
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
6.6 out of 10, 290 reviews
$53 nightly
The price is $64
Dec 25 - Dec 26
Total with taxes and fees
Springfield Inn TN

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Brewsters Bar and Grill

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel Portland
Comfort Suites Portland
Portland Comfort Suites
Comfort Suites Portland Hotel Orlinda
Comfort Suites Portland Orlinda

Frequently asked questions

What is there to do around Portland Inn & Suites?

This hotel is located in Portland, close to Kentucky Downs.

Is there parking available at Portland Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Portland Inn & Suites include a casino on the premises?

No, Portland Inn & Suites doesn't have a casino.

Is there an indoor pool at Portland Inn & Suites?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Portland Inn & Suites?

Couples staying at this hotel will appreciate amenities like a restaurant and a restaurant bar plus some guestrooms include spring water baths.

Does Portland Inn & Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Portland Inn & Suites feature a restaurant that includes a breakfast menu?

Yes, Portland Inn & Suites serves free continental breakfast at Brewsters Bar and Grill each morning.

Does Portland Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Portland Inn & Suites though service animals are welcome.

Are there connecting rooms at Portland Inn & Suites?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Portland Inn & Suites?

No, there aren't any guestrooms with balconies at Portland Inn & Suites.

Portland Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 106 out of 239 reviews
Rating 8 - Good. 75 out of 239 reviews
Rating 6 - Okay. 32 out of 239 reviews
Rating 4 - Poor. 13 out of 239 reviews
Rating 2 - Terrible. 13 out of 239 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't stay there
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nope not at all

The stay would have been better and I wouldn’t have checked out the same night if the hallway hadn’t been exposed unfinished drywall, the bathroom mirror was cracked, dirty towels, barely hot water too. My room was apparently next to a loud couple and over the bar so I got to hear arguing from the room next door and a bunch of drunks yelling in and outside. I won’t stay again.
Stayed 1 night in Feb 2021

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. There was an issue with the reservation and the room that I wanted was overbooked. But I only gave them a 24 hour notice so it wasn’t a big deal. They had another room available and agreed to refund my money from my first reservation. The staff was friendly and helpful.
Stayed 1 night in Jan 2021

4/10 Poor

Danny

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Had to change rooms 3 times and discount next door was no good
Stayed 1 night in Jan 2021

4/10 Poor

Peg, Illinois

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting! Stains on the walls, stains on the bed skirt, black spots in the tub, hair in the tub. I appreciate the guy at the front desk getting as a couple beers after a twelve hour drive, that’s the only good thing I could say. No one on the staff wore masks. Obviously they weren’t doing extra cleaning for guests safety. Coffee was bad. Stay somewhere else.
Stayed 3 nights in Nov 2020

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very happy with our stay. The room was clean, no leaks in the bathroom, fridge was cool. We had to get help with the TV and the clerk was upstairs really quick. Also had problems with room keys, those were solved quickly. Breakfast was nice. Only complaint in our two queen beds room. One of the beds had a sink hole in the mattress lol. The hotel was very nice.
Stayed 2 nights in Sep 2020

4/10 Poor

Heather, Sevierville, Tn

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The air conditioner doesn't allow you to set it cool enough to make the room comfortable. I've stayed here twice and both rooms were like this. The TV in the roos are a small 32 in TV which is way to small for the room size. House keeping tried to come in my room while knocking instead of giving me time to respond . The pool is closed due to covid-19. I've been to several hotels pools all open. This is a sorry excuse to not have the pool open. It was very clean, no bed bugs, bathroom was very clean but the toilet leaked water onto the floor. I may stay here again because on it being close to the family I was visiting but I will be asking to see the room before I book my next stay here. There's a restaurant bar below the hotel that is really nice and food is excellent.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

6/10 Okay

TNGirl, Nashville, TN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here several times... but the bed this time was awful... 216 needs a new mattress...
Stayed 1 night in Aug 2020

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

2/10 Terrible

KD, Springfield, IL

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The signage for this property still shows as Comfort Suits. The hallway carpets are stained- dirty. Walls have marks on them, not sure what it is. We didn't dare eat anything from this hotel. Only stayed cause we were visiting family. This hotel also has a restaurant/bar attached it to. At night it was hard finding parking, cause of all the bar patrons.
Stayed 3 nights in Jul 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
The hotel was not very clean. There was a bag of trash in the hallway for more than a day, the stairway was littered with trash and there was gum stick on the wall of our room. When the maid cleaned my room she left the door ajar, luckily nothing was taken.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

10/10 Excellent

Heine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in the rating said 4.1! The place was a dive. Holes on the ceilings, buckets to catch water along the hallway. Got the jetted room. The handles for the jetted tub were off soon a wrench next to it. There was a big water damage in the ceiling as well. Stains on the couch, went to take shower the floor towel was stained yellow and one towel had hair in it. I had a really bad migraine the whole time being in hotel and was sneezing. The smell was horrible. I'm so surprised that it had good reviews, otherwise I would of went elsewhere!! Definitely would like my money back from that horrible place. Do not recommend at all.
Stayed 1 night in Jul 2020

10/10 Excellent

Susan G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Ken

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient right off the interstate.
Stayed 1 night in Jun 2020

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel and friendly staff!
Stayed 1 night in Jun 2020

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Wonderful staff, pleasant stay
Stayed 1 night in Jun 2020

4/10 Poor

laura

Traveled with group
Disliked: Cleanliness, room comfort

Disappointed, Outraged, Disgusted.

The gentleman at the front desk was very helpful and friendly. Thats about all I have positive to say. I was in town for a wedding. The hotel and hallways were sweltering, the rooms were dirty and smelled of smoke, the air conditioner freezes and shuts off then drips water on the floor so gross and also leaves a musty smell in the room. Housekeeping knocks on your door even when you have the Do Not Disturb sign on the door. The things that makes me the angriest is that the day we were to check out, we were going to clean and gather decorations and food from the brides room for her, she left the DND sign on her door but because the housekeeper didn’t hear anyone when she knocked she proceeded to go in and throw all of our decorations away and stole the food. Her answer was “sorry” and a shrug of her shoulders for the decorations and 100% denial of taking anything but we all know it was there. We were told to call the general manager and that’s all we got. I guarantee you I will be calling and expect a refund. We had 7 rooms total for this wedding. Disgusted doesn't describe it. I would never recommend this hotel and will encourage every person in our party to write an honest review. So very disappointed.
Stayed 2 nights in Jun 2020

10/10 Excellent

Emma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room. Great experience!
Stayed 1 night in May 2020

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