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Hibiscus Resort & Spa

3.5 star property

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Photo gallery for Hibiscus Resort & Spa

2 outdoor pools, sun loungers
Interior
Deluxe Apartment, 1 King Bed, Garden View | Living area | 55-inch flat-screen TV with digital channels, TV
1 Bedroom Accessible Apartment | Private kitchen | Fridge, microwave, stovetop, toaster
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning
  • Spa

Explore the area

View in a map
22 Owen Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪2 min walk‬
  • Place, Four Mile Beach
    ‪6 min walk‬
  • Place, Crystalbrook Superyacht Marina
    ‪8 min walk‬

Room options

View all photos for Studio Apartment

Studio Apartment | Individually decorated, individually furnished, iron/ironing board

Studio Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Individually decorated, individually furnished, iron/ironing board

Apartment, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom Ensuite Apartment

2 Bedroom Ensuite Apartment | Individually decorated, individually furnished, iron/ironing board

2 Bedroom Ensuite Apartment

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Individually decorated, individually furnished, iron/ironing board

3 Bedroom Apartment

  • Resort view
  • 1722 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds OR 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Spa Apartment

Individually decorated, individually furnished, iron/ironing board

One Bedroom Spa Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Family Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Family Apartment

  • Sleeps 4
  • Free WiFi

Two Bedroom Ensuite Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Family Apartment

Family Apartment | Private kitchen | Fridge, microwave, stovetop, toaster

Family Apartment

  • Resort view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Accessible Apartment

1 Bedroom Accessible Apartment | Individually decorated, individually furnished, iron/ironing board

1 Bedroom Accessible Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio, Pool View

Individually decorated, individually furnished, iron/ironing board

Deluxe Studio, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, 1 King Bed, Pool View

Individually decorated, individually furnished, iron/ironing board

Deluxe Apartment, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Pool View

Individually decorated, individually furnished, iron/ironing board

Deluxe Apartment, 2 Bedrooms, Pool View

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, 1 King Bed, Garden View

Deluxe Apartment, 1 King Bed, Garden View | Living area | 55-inch flat-screen TV with digital channels, TV

Deluxe Apartment, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Garden view

Junior Suite

  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Pool View

Junior Suite, Pool View | Individually decorated, individually furnished, iron/ironing board

Junior Suite, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Pool View

Junior Suite, 2 Bedrooms, Pool View | Extra beds

Junior Suite, 2 Bedrooms, Pool View

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed OR 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Port Douglas

Hibiscus Resort & Spa places you next to Macrossan Street and within a 5-minute walk of Port Douglas Splash Park. This 42-room, 3.5-star aparthotel welcomes guests with 2 outdoor pools, a full-service spa, and free in-room WiFi.
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What's nearby

  • Macrossan Street - 2 min walk - 0.1 miles
  • Four Mile Beach - 6 min walk - 0.4 miles
  • Port Village Shopping Centre - 6 min walk - 0.4 miles
  • Crystalbrook Superyacht Marina - 8 min walk - 0.5 miles
  • St Mary's by the Sea Chapel - 10 min walk - 0.5 miles

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive

Restaurants

  • ‪Cafe Ziva - ‬7 min walk
  • ‪Jungle Fowl - ‬8 min walk
  • ‪N17 burger co - ‬7 min walk
  • ‪Star of Siam - ‬8 min walk
  • ‪Whileaway - ‬3 min walk

About this property

Hibiscus Resort & Spa

At Hibiscus Resort & Spa, guests have access to a full-service spa, 2 outdoor pools, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for AUD 52 per person one-way. Front-desk staff can assist with luggage storage and tours/tickets. Other amenities at this spa aparthotel include a library, express check-in, and express check-out.
Each apartment is individually decorated and features 2 bathrooms and a furnished balcony or patio. Guests can expect to find free WiFi and a 55-inch flat-screen TV with digital channels. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a dryer, a microwave, and a refrigerator. Limited housekeeping is available.
2 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Pool loungers
  • Prenatal massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dryer
  • Laundry facilities
  • Laundry service

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 42 units
  • Access via exterior corridors
  • Built in 1996
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per day
  • Cribs/infant beds are available for AUD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Frequently asked questions

What can I see close to Hibiscus Resort & Spa?

Located steps from Macrossan Street, this aparthotel is in Port Douglas, and within a 10-minute walk of Four Mile Beach and Port Village Shopping Centre. You'll also find Crystalbrook Superyacht Marina and Flagstaff Hill less than a mile away.

Is parking available on site at Hibiscus Resort & Spa?

Yes, self parking is offered for free at the aparthotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Hibiscus Resort & Spa?

Hibiscus Day Spa is the aparthotel's spa and services include prenatal massages, hot stone massages, aromatherapy, and body wraps.

Does Hibiscus Resort & Spa include a casino?

No, Hibiscus Resort & Spa doesn't have a casino.

Is there an indoor pool at Hibiscus Resort & Spa?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Hibiscus Resort & Spa?

Couples staying at this aparthotel will appreciate amenities like a kitchenette as well as 2 outdoor pools and a hot tub.

Are there hot tubs at Hibiscus Resort & Spa?

No, but some apartments at this aparthotel feature jetted bathtubs.

Does Hibiscus Resort & Spa feature a restaurant that includes a breakfast menu?

No, Hibiscus Resort & Spa doesn't have a restaurant that serves breakfast.

Does Hibiscus Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Hibiscus Resort & Spa.

Are there connecting rooms at Hibiscus Resort & Spa?

No, this aparthotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hibiscus Resort & Spa?

Yes, every apartment at Hibiscus Resort & Spa comes with a furnished balcony/patio and some offer garden and pool views.

Hibiscus Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 215 reviews
Rating 8 - Good. 98 out of 215 reviews
Rating 6 - Okay. 22 out of 215 reviews
Rating 4 - Poor. 5 out of 215 reviews
Rating 2 - Terrible. 2 out of 215 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tarynn

Great pool, great location, great staff.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Malvina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location to beach and town Reception was friendly and informative
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Karin

Liked: Cleanliness, property conditions & facilities, communication
It was quiet and relaxing
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great property, staff are very friendly, fabulous pool and gardens are well maintained and pleasant to walk through, great location within walking distance to everything you needed, beach, marina, dining and supermarket. We have stayed there more than once and will be back again.
Stayed 9 nights in Nov 2025
Verified

6/10 Okay

Stephen

Liked: Cleanliness, communication
Great location and very friendly staff
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Luanne

Liked: Cleanliness, room comfort, communication
Undercover parking. Close to resturants and shops.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Siobhan

Liked: Cleanliness, room comfort, communication
Room was clean, pool areas were clean (pool itself had quite a few leaves etc but the weather was windy and we understand it's difficult to keep on top). Location is fantastic, so close to the main strip for shops, bars and restaurants, but tucked away enough that it's quiet and calm. Reception staff were incredible, friendly and informative. We will 100% stay here again
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay. We had everything we needed, a nice pool, also a great BBQ area really great people working there. Would highly recommend this place
Stayed 2 nights in Jan 2025
Verified

8/10 Good

D

Liked: Cleanliness, room comfort, communication

Great place for a family of 3!

Great place for a family of 3 with another family staying in another room. Thanks to Jenny and Angelique for a great service!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Anna Dorota

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved staying at Hibiscus. The property was lovely and quiet. Rooms are very spacious and well equipped. Check in after hours was smooth and all staff were very friendly and helpful. It’d definitely stay there again.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

nicole Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the 2 pools, quiet but close to everything location and Balinese feel.
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort, communication
Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel staff were fabulous. Friendly, eager to help, approachable. They made the stay so enjoyable. Nothing was too much trouble.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Balinese vibe
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Roger

Liked: Cleanliness, room comfort, communication

Lovely location

A beautiful location and accommodation. Loved the pools. Our unit needed a little maintenance on doors and windows but all other needs were met well.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Stayed 5 nights in Sep 2022
Verified

8/10 Good

Duncan

Liked: Cleanliness, amenities, communication
The protection from the Easterlies around the pool was a great bonus
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was in a great location. We walked everywhere.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Michelle Catherine

Liked: Communication
Disliked: Amenities
It was ok room was ok
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Ivan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely relaxing stay. Rooms a little tired but very clean and comfortable. Avoid unit with shower over bath as dangerous to navigate but a few rooms have been changed so just request walk in shower when booking. Stairs to units but we managed no problem. Comfortable bed. Able to self cater well enough whilst also short walk to Main Street and many restaurants and pub grub. Great pool area x 2. Very handy Location. We would stay again as reasonable rate for Port Douglas central. Staff friendly and helpful Thanks for a relaxing stay Hibiscus.
Stayed 9 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place

Friendly and helpful staff. Great location (near Macrossan but quite), stylish place. Would probably benefit from bathrooms renovation, but still magical! Heated pool (which is important in July) with jacuzzi button. Breakfast near the pool: very basic, but nice. Overall - adequate for the price. Highly recommend.
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, communication
The bed was extremely hard like sleeping on concrete.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Meaghan Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Stayed 3 nights in Nov 2022

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