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Recent guest reviews

Everything was good ,i have great services they take care of the customer .the only thing they should know and give regular customer other treatment

Love the service!!! Incredible staff. Managements/ security

It was a nice hotel. However, the pool was a little small and shallow. It was clean and the breakfast (especially the coffee!) was great. It had both Haitian and American cuisine although in my opinion the later (Haitian) tasted much better! The staff I encountered we're not big English speakers but I got by on my limited Kreyòl. I would stay there again.

The 21 of december i check-in at El Rancho at PAP-Haiti, at 12pm i wemt to my bestfriend wedding at 4pm when i got back at 9pm just to find out they were having some program in the facility that i did not know of as a Guest i need to be treated like one, the stuff was been disrespecful. After more then 3 hours of argument they disided to give me the deposite, i check-out the same night i went to a deferent hotel at 1am in the money, i came back to the hotel at 10am on saturday just to find out they charged me for the room.

El rancho is one of my favorite hotel in Haiti, the standards are high class and it look really beautiful

This is the best hotel that you are going to stay in, in the area. Staff was friendly and accommodating.

Meals are expensive. Very good food. Good service. Wifi connection interrupted. Recommend to friends.

I reserved a balcony room and when I arrived theee was none available and I was given any random room with no explanation. The staff continuously come to the room to check the mini bar for charges and to request dirty towels for washing. Horrible stay!

Best hotel for the price and comfort In petionville, Haiti.

Great Hotel, centralized location, very professional and courteous staff especially the FRONT DESK. Hotel recommended.

I have some great time at hotel NH EL RANCHO HAITI. The staffs were nice to me and my family They know every guest of the hotel. I only have two things that I don't like. First, I don't like the MANU they have some great food, but the Manu is poor in choices, and thier food is expensive. not a lot of variety. It was nice too find two nice restaurant lest than a mile from the hotel. Second, the shower has low pressure and kind of old, but it's always clean wish is nice. None of those things did not affect my stay. I will recommend it to any friends or families who want to visit Haiti.

it has been a great trip so far .e verything is going well. i have no complaints what so ever. and i am planing on spending more time here.

Nice lay out, great place for family with children, some works need to be done on the doors they make noise when open or replace them altogether for better feeling of safety..

It is a very nice hotel, newly renovated. However, the bathrooms are not to a 4 or even 3 star standard. The shower is poorly designed, water pression is too high, very dangerous and the little shower can't hold the water inside. Water flows to the room amd the hallway. Other than the poorly design shower, everything is 4 star. I will still recommend it to friends and even go back with my family soon, as I always give a second chance

Rue Jose Marti 5 Petionville

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

NH Haiti El Rancho places you 0.9 mi (1.4 km) from Church of St. Peter. This 72-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

All 72 soundproofed accommodations feature a separate bedroom. Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Washers/dryers, coffee makers, and free bottled water are other standard amenities.


Property features

Guests of NH Haiti El Rancho have access to an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, a business center, and a computer station.

Room options

Superior Room

2 Queen Beds | 1 King Bed | Sleeps 2

Premium Room, 2 Queen Beds

2 Queen Beds | Sleeps 2

Guest reviews for NH Haiti El Rancho

Everyone (11) Business (2) Family (3) Friends (1)
3
Everyone

By on Dec 14, 2020

Review comment responded on Dec 21, 2020

Thank you for your feedback

4
Family

Everything was good ,i have great services they take care of the customer .the only thing they should know and give regular customer other treatment

By , from Miami on Mar 18, 2020

Review comment responded on Mar 18, 2020

Thank you for your kind comment! We hope to see you again soon.

5
Family

Love the service!!! Incredible staff. Managements/ security

By on Jul 12, 2019

Review comment responded on Jul 12, 2019

Dear Friend, Thank you so much for your feed back. Greatly appreciated. Sincerely, José Garcia Lima General Manager NH Haiti El Rancho

1
Everyone

By on Feb 9, 2019

5
Everyone

It was a nice hotel. However, the pool was a little small and shallow. It was clean and the breakfast (especially the coffee!) was great. It had both Haitian and American cuisine although in my opinion the later (Haitian) tasted much better! The staff I encountered we're not big English speakers but I got by on my limited Kreyòl. I would stay there again.

By , from Maryland, us on Feb 5, 2019

Review comment responded on Feb 13, 2019

Dear Lynn, Thank you very for your positive feed-back. We hope to see you anytime soon. Sincerely, José García Lima General Manager NH Haiti El Rancho

1
Everyone

The 21 of december i check-in at El Rancho at PAP-Haiti, at 12pm i wemt to my bestfriend wedding at 4pm when i got back at 9pm just to find out they were having some program in the facility that i did not know of as a Guest i need to be treated like one, the stuff was been disrespecful. After more then 3 hours of argument they disided to give me the deposite, i check-out the same night i went to a deferent hotel at 1am in the money, i came back to the hotel at 10am on saturday just to find out they charged me for the room.

By on Dec 28, 2018

Review comment responded on Jan 8, 2019

Thank you for your feed-back. We really appreciate it. It is important to point out know how disrespectful you were towards our Staff, shouting and threatening them. We decided to reimburse you, since our Staff in Front Office felt intimidated by your aggressive attitude. Sincerely José García Lima

4
Everyone

By on Sep 14, 2018

Review comment responded on Sep 17, 2018

Thank you very much for your feedback

5
Everyone

El rancho is one of my favorite hotel in Haiti, the standards are high class and it look really beautiful

By , from New york on Aug 10, 2018

Review comment responded on Aug 14, 2018

Dear Jenny, Thank you very much for your nice wie Es. We highlly appreciate them. Sincerely, José García Lima General Manager NH Haiti El Rancho

4
Everyone

This is the best hotel that you are going to stay in, in the area. Staff was friendly and accommodating.

By on Jul 2, 2018

Review comment responded on Jul 18, 2018

Dear Sir / Madam, Thank you very much for your feed-back. We really appreciate it. Sincerely, José García Lima General Manager NH Haiti El Rancho

4

good location. very nice pool

Everyone

Meals are expensive. Very good food. Good service. Wifi connection interrupted. Recommend to friends.

By , from southern california on Jun 28, 2018

Review comment responded on Jul 1, 2018

Dear guest, Thank you for your feedback. We hope to welcome you again very soon. Sincerely, José García Lima General Manager NH Haiti El Rancho

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