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Recent guest reviews

Safety and cleaning

Everything was good ,i have great services they take care of the customer .the only thing they should know and give regular customer other treatment

Love the service!!! Incredible staff. Managements/ security

It was a nice hotel. However, the pool was a little small and shallow. It was clean and the breakfast (especially the coffee!) was great. It had both Haitian and American cuisine although in my opinion the later (Haitian) tasted much better! The staff I encountered we're not big English speakers but I got by on my limited Kreyòl. I would stay there again.

The 21 of december i check-in at El Rancho at PAP-Haiti, at 12pm i wemt to my bestfriend wedding at 4pm when i got back at 9pm just to find out they were having some program in the facility that i did not know of as a Guest i need to be treated like one, the stuff was been disrespecful. After more then 3 hours of argument they disided to give me the deposite, i check-out the same night i went to a deferent hotel at 1am in the money, i came back to the hotel at 10am on saturday just to find out they charged me for the room.

El rancho is one of my favorite hotel in Haiti, the standards are high class and it look really beautiful

This is the best hotel that you are going to stay in, in the area. Staff was friendly and accommodating.

Meals are expensive. Very good food. Good service. Wifi connection interrupted. Recommend to friends.

I reserved a balcony room and when I arrived theee was none available and I was given any random room with no explanation. The staff continuously come to the room to check the mini bar for charges and to request dirty towels for washing. Horrible stay!

Best hotel for the price and comfort In petionville, Haiti.

Great Hotel, centralized location, very professional and courteous staff especially the FRONT DESK. Hotel recommended.

I have some great time at hotel NH EL RANCHO HAITI. The staffs were nice to me and my family They know every guest of the hotel. I only have two things that I don't like. First, I don't like the MANU they have some great food, but the Manu is poor in choices, and thier food is expensive. not a lot of variety. It was nice too find two nice restaurant lest than a mile from the hotel. Second, the shower has low pressure and kind of old, but it's always clean wish is nice. None of those things did not affect my stay. I will recommend it to any friends or families who want to visit Haiti.

it has been a great trip so far .e verything is going well. i have no complaints what so ever. and i am planing on spending more time here.

Nice lay out, great place for family with children, some works need to be done on the doors they make noise when open or replace them altogether for better feeling of safety..

Rue Jose Marti 5 Petionville

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Church of St. Peter is a short stroll from NH Haiti El Rancho, and other popular attractions like Champs de Mars Square are within a 10-minute drive. This 72-room hotel has conveniences like a restaurant, an outdoor pool, and free in-room WiFi.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Washers/dryers, coffee makers, and safes are also standard. Housekeeping is available on request.


Property features

Guests of NH Haiti El Rancho have access to an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, a conference center, and a business center.

Room options

Premium Room (Extra Bed 2 adults + 1 child)

1 Queen Bed | 2 Twin Beds | Sleeps 3

Superior Room (Extra Bed 3 adults)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Premium Room (Extra Bed 3 adults)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Superior Room

2 Twin Beds | 1 Double Bed | Sleeps 2

Guest reviews for NH Haiti El Rancho

Everyone (15) Business (2) Family (3) Friends (1)
1
Everyone

By on Jun 24, 2022

5
Everyone

By on Jun 14, 2022

5
Everyone

Safety and cleaning

By on Apr 12, 2022

Review comment responded on Apr 13, 2022

Thank you for your review , we would love to have you stay with us again !

5
Everyone

By on Mar 23, 2022

3
Everyone

By on Dec 14, 2020

Review comment responded on Dec 21, 2020

Thank you for your feedback

4
Family

Everything was good ,i have great services they take care of the customer .the only thing they should know and give regular customer other treatment

By , from Miami on Mar 18, 2020

Review comment responded on Mar 18, 2020

Thank you for your kind comment! We hope to see you again soon.

5
Family

Love the service!!! Incredible staff. Managements/ security

By on Jul 12, 2019

Review comment responded on Jul 12, 2019

Dear Friend, Thank you so much for your feed back. Greatly appreciated. Sincerely, José Garcia Lima General Manager NH Haiti El Rancho

1
Everyone

By on Feb 9, 2019

5
Everyone

It was a nice hotel. However, the pool was a little small and shallow. It was clean and the breakfast (especially the coffee!) was great. It had both Haitian and American cuisine although in my opinion the later (Haitian) tasted much better! The staff I encountered we're not big English speakers but I got by on my limited Kreyòl. I would stay there again.

By , from Maryland, us on Feb 5, 2019

Review comment responded on Feb 13, 2019

Dear Lynn, Thank you very for your positive feed-back. We hope to see you anytime soon. Sincerely, José García Lima General Manager NH Haiti El Rancho

1
Everyone

The 21 of december i check-in at El Rancho at PAP-Haiti, at 12pm i wemt to my bestfriend wedding at 4pm when i got back at 9pm just to find out they were having some program in the facility that i did not know of as a Guest i need to be treated like one, the stuff was been disrespecful. After more then 3 hours of argument they disided to give me the deposite, i check-out the same night i went to a deferent hotel at 1am in the money, i came back to the hotel at 10am on saturday just to find out they charged me for the room.

By on Dec 28, 2018

Review comment responded on Jan 8, 2019

Thank you for your feed-back. We really appreciate it. It is important to point out know how disrespectful you were towards our Staff, shouting and threatening them. We decided to reimburse you, since our Staff in Front Office felt intimidated by your aggressive attitude. Sincerely José García Lima

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