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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property

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Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Reception
Bar (on property)
Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Individually decorated, individually furnished, desk, iron/ironing board
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
Millbay Road, Plymouth, England, PL1 3LD
  • Place, Plymouth Pavilions
    ‪2 min walk‬
  • Place, Theatre Royal, Plymouth
    ‪5 min walk‬
  • Place, Hoe Park
    ‪5 min walk‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Standard Room, 1 Twin Bed, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

Standard Room, 2 Twin Beds, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Plymouth

New Continental Hotel, Sure Hotel Collection by Best Western places you next to Plymouth Pavilions and within a 10-minute walk of Theatre Royal, Plymouth. This 99-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.1 miles
  • Theatre Royal, Plymouth - 5 min walk - 0.3 miles
  • Hoe Park - 5 min walk - 0.3 miles
  • University of Plymouth - 10 min walk - 0.6 miles
  • National Marine Aquarium - 17 min walk - 0.9 miles

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬3 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Plymouth Jollof Kitchen - ‬4 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Walkabout - ‬3 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Dating back to 1886, New Continental Hotel, Sure Hotel Collection by Best Western features an indoor pool, a children's pool, and a gym. Self parking is available for GBP 7 per day. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include dryers, electric kettles, and hair dryers.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Exterior
Leonardo Hotel Plymouth
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8.6 out of 10, Excellent, 1,040 reviews
$65 nightly
The price is $78
Apr 6 - Apr 7
Total with taxes and fees
Leonardo Hotel Plymouth

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steve's Brasserie

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,025 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 1886
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8 for children
  • Self parking fee: GBP 7 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

What is there to do near New Continental Hotel, Sure Hotel Collection by Best Western?

Located steps from Plymouth Pavilions, this hotel is in Plymouth, and within a 10-minute walk of Theatre Royal, Plymouth and Hoe Park. You'll also find Plymouth Gin Distillery and Drake Circus less than a mile away.

How much does it cost to stay at New Continental Hotel, Sure Hotel Collection by Best Western?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at New Continental Hotel, Sure Hotel Collection by Best Western on Apr 12, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at New Continental Hotel, Sure Hotel Collection by Best Western?

Yes, parking is offered for GBP 7 per day.

Does New Continental Hotel, Sure Hotel Collection by Best Western include a casino at the property?

No, New Continental Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Will I find an indoor pool at New Continental Hotel, Sure Hotel Collection by Best Western?

Yes, this hotel has an indoor pool.

What do couples enjoy most about New Continental Hotel, Sure Hotel Collection by Best Western?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does New Continental Hotel, Sure Hotel Collection by Best Western have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does New Continental Hotel, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Yes, New Continental Hotel, Sure Hotel Collection by Best Western serves a full breakfast for a surcharge each morning at Steve's Brasserie.

Does New Continental Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at New Continental Hotel, Sure Hotel Collection by Best Western.

Does New Continental Hotel, Sure Hotel Collection by Best Western have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at New Continental Hotel, Sure Hotel Collection by Best Western?

No, there aren't any guestrooms with balconies at New Continental Hotel, Sure Hotel Collection by Best Western.

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Reception was welcoming. The old building is quirky. Clean room. Personally found room, 2nd floor, too hot. Even with radiators off in December. Fantastic powerful shower. Fluffy towels. Plentiful coffee and tea plus biscuits.
Stayed 3 nights in Dec 2025

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, amenities
Some things were great. Staff were very helpful. Especially when l had some bad news. They were very understanding.Only thing that let it down was the condition of the bedding. Saw that the duvet cover was not in good it had splits in three different places. The pillows both of them were very hard. Once outside the room the wear and of the carpets on the stairs not good to look at. Breakfast was lovely. One young lady at breakfast was really helpful. But l will be going back in March.
Stayed 2 nights in Dec 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities
I don’t have a bad word to say about the New Continental hotel. From the Welcome to the departure. The rooms are lovely and the staff friendly .. the food at Steve’s Brasserie is fabulous. We stay here every time we visit Plymouth
Stayed 1 night in Nov 2025

8/10 Good

Paula

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spotless. Staff were very helpful and polite. Breakfast was hot and staff were polite.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

8/10 Good

macie

Liked: Cleanliness
Stayed 3 nights in Nov 2025

8/10 Good

Gurdeep

Traveled with partner
Liked: Cleanliness, amenities
I had a great experience at this hotel. The room was lovely, and the lady at the reception was very helpful. The breakfast was delicious and good selection available. The only downfall, disappointed to find that the four poster bed did not have any curtains as shown in their website.
Stayed 1 night in Dec 2025

8/10 Good

Lauren

Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Nov 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely staff and room has been renovated
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The room was spotlessly clean, lovely big bright and airy room . Lovely friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Jon

Stayed 1 night in Oct 2025

8/10 Good

Sally

Stayed 1 night in Nov 2025

10/10 Excellent

Trish

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room as amazing clean great size. Staff were friendly and helpful. The hotel has everything you need. This is the second time staying here best hotel in plymouth it’s clean fresh airy beds are so comfy best nights sleep could have slept all day in that bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities
Great room, loads of space.
Stayed 1 night in Oct 2025

8/10 Good

Sophie

Liked: Staff & service
Staff was good, Amenities in room could be better and upgraded of parts of the room is needed. Good for location and bed really comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

ANTHONY

Traveled with partner
Liked: Amenities
Rooms clean, comfortable bed. Staff polite and welcoming. Ideally situated for the Theatre and the Hoe.
Stayed 2 nights in Oct 2025

8/10 Good

Keith David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice room lots of space
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value stay. Friendly staff. A nice traditional feel and an impressive hotel building. Nice pool, steam room and sauna. Clean room, furniture a little dated, but I liked that, gave it a vintage feel.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service
it was fine
Stayed 1 night in Oct 2025

6/10 Okay

Tom

Business traveler
Liked: Cleanliness, staff & service
The room was nice and spacious. The staff were all really friendly. The pool and leisure facilities closed earlier than I would have liked which meant I wasn't able to use them when I arrived.
Stayed 1 night in Oct 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Breakfast was very good and prepared on order. the hotel reception was great and the hotel is clean and nice. unfortunately we had booked a "small room" as we were just staying 1 night. we had no problem with the size of the room and it was very clean. the problem was that room 309 and I can guess all the room on that floor and on that side of the hotel have a sloping roof with low rafters exactly where one has to walk to get into bed. they could pad them as they are really a big hazard and I felt not safe, the risk of banging my head was really considerable. this was not mentioned in the booking system otherwise we would have chosen another type of room.
Stayed 1 night in Oct 2025

4/10 Poor

Lee

Electrics went down around midnight. Sat in reception for 40 mins for them to come back on. £7 parking added onto room doesn’t make it so value for money.
Stayed 1 night in Oct 2025

8/10 Good

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025