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White Sand Playa

2.5 star property

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Photo gallery for White Sand Playa

TV
Reception
TV
Front of property
Family Suite | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av 10 norte Mz 5 LT 7, 2, Centro, Playa del Carmen, QROO, 77711
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Central Square
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, blackout drapes

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Double or Twin Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, White Sand Playa is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. The 14 rooms at this hotel include balconies, dining areas, and TVs.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Central Square - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Playacar Beach - 13 min walk - 0.7 miles
  • Mamitas Beach - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Don Mario Steak and Pasta House - ‬1 min walk
  • ‪Yum Yum - ‬1 min walk
  • ‪Renzo's Pizza - ‬1 min walk
  • ‪Mr. Kiwi - ‬1 min walk
  • ‪Mercado Los Portales - ‬1 min walk

About this property

White Sand Playa

At White Sand Playa, guests have access to free WiFi in public areas and local meal delivery service. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi and TVs with cable channels. Balconies or patios, dining areas, and safes are also available.

Similar properties

Exterior
Hotel Aria Quinta Avenida & Rooftop Playa del Carmen
Downtown Playa del Carmen
  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
8.0 out of 10, Very Good, 74 reviews
$20 nightly
The price is $27
May 19 - May 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 beach bars

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Meal delivery service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 250

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 250 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

White Sand Playa Hotel
White Sand Playa Playa del Carmen
White Sand Playa Hotel Playa del Carmen

Frequently asked questions

What's there to see close to White Sand Playa?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. You'll also find Mamitas Beach and Central Square less than a mile away.

How much does it cost to stay at White Sand Playa?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at White Sand Playa on May 19, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at White Sand Playa?

No, there isn't parking available at the hotel.

Does White Sand Playa feature a casino on the premises?

No, White Sand Playa doesn't have a casino.

Will I find an indoor pool at White Sand Playa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at White Sand Playa?

Couples staying at this hotel will appreciate amenities like meal delivery service as well as 2 beach bars and a 24-hour front desk.

Does White Sand Playa have a hot tub?

No, this hotel doesn't have a spa tub.

Does White Sand Playa have a restaurant with a breakfast menu?

No, White Sand Playa doesn't have a restaurant that serves breakfast.

Will White Sand Playa allow pets to stay free of charge?

No, pets aren't allowed at White Sand Playa.

Does White Sand Playa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from White Sand Playa?

The closest major airport to White Sand Playa is Cozumel Intl. Airport (CZM), which is 21.6 mi away (278 minutes by car).

Are there rooms with balconies at White Sand Playa?

Yes, every guestroom at White Sand Playa comes with a balcony/patio.

White Sand Playa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Yes cleaned every 2 days. Very nice people
Stayed 28 nights in Jan 2026

10/10 Excellent

Erika

Liked: Cleanliness
Stayed 2 nights in Jan 2026

8/10 Good

Hyumeyra S

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean, air condition was working perfectly, the hotel is in a great location , one block away from everything also not as loud as the main attractions area. Walking distance to the Ado Bus station and the beach, overall it was a pleasant stay for me.
Stayed 2 nights in Jan 2026

6/10 Okay

Florian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Room was clean and good condition but they don t provide any kind of fridge not even in the reception plus tissue paper is a jock or soape , they don t provided , that for a hotel is to much , even a motel provide that or a hostal . The lady in the evning really nice and attentative
Stayed 3 nights in Dec 2025

6/10 Okay

Alfredo, Hawaiian Gardens

Traveled with family
Disliked: Amenities, property conditions & facilities
Feel like a hostel. They close at night. So make plans to check in before then.
Stayed 2 nights in Dec 2025

4/10 Poor

Jaime

Traveled with family
Disliked: Staff & service, amenities
The room was not as shown or described. Rusted shower pipes with rust coming out with water when started. Leaking bathroom sink and water pipes. Only ready it wasn’t completely terrible was because the beds were clean. Le
Stayed 2 nights in Dec 2025

2/10 Terrible

Denisse

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was not as picture really dirty bathroom feel like they have bed bugs I was itchy all night couldn’t sleep and still staff say if you dirty towels or bed covers extra charge I didn’t even want to shower their ewww towels were so old n rusty yous need bed sheets and towels come
Stayed 1 night in Dec 2025

10/10 Excellent

Willard, Spindale

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff
Stayed 1 night in Dec 2025

8/10 Good

Tomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lower level rooms have poor ventilation. Otherwise a good stay.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Excellent location, right in the action, a block to 5th ave and tons of restaurants and bars. Only a few rooms in the hotel have been renovated to look like the pictures, mine was not, looked like it was renovated in 1970, but it was clean, no mold, no bugs. Bed was firm but comfortable, smart tv and good A/C. Big issue for me was no mini fridge. Ivan the manager was awesome, very helpful and kind. Come to party or bring earplugs, the nightclub next door gets going around 1130pm and runs until 6am, fortunately they don’t have big bass subs so earplugs actually work
Stayed 3 nights in Feb 2025

10/10 Excellent

Cornelis

Stayed 1 night in Feb 2026

6/10 Okay

Blanca

Traveled with family
Las habitaciones con mejor mantenimiento
Stayed 4 nights in Feb 2026

10/10 Excellent

Brian Alejandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo fue grandioso Y muy cómodo a nuestras nececidades
Stayed 5 nights in Jan 2026

10/10 Excellent

Perla

Stayed 1 night in Jan 2026

4/10 Poor

J. Vicente

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Habitación descuidada. MUCHO RUIDO DE UN ANTRO. NO DEJABA DORMIR.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 2 nights in Dec 2025

4/10 Poor

jose julian pacheco

Stayed 1 night in Dec 2025

10/10 Excellent

LUIS MARTÍN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia.
Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo

Stayed 3 nights in Jan 2026

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tres bon rapport qualite prix
Stayed 1 night in Dec 2025

4/10 Poor

Samuel

Traveled with partner
Liked: Property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Alejandro

Stayed 5 nights in Dec 2025

10/10 Excellent

Cecilia

Stayed 1 night in Dec 2025

6/10 Okay

Juan Pablo

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Estuvo muy limpia la habitación y el servicio pero no me aceptaron 2 tarjetas de crédito diferentes, no si es por no aceptar el cargo con tarjeta o no le querían dar solución a su terminal.
Stayed 1 night in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness
Excelente trato siempre muy amables! Excelente ubicación, a un costado de un estacionamiento público A una cuadra de la quinta avenida La habitación muy bien Comida oxxos farmacia todo a la mano El único detalle fue que está enseguida de un hostal y es un poco ruidoso pero nada que no se pueda tolerar Recomiendo totalmente este hotel
Stayed 1 night in Dec 2025