Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Exterior
Property video
Pool views, open daily
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬
  • Place, Quinta Avenida
    ‪2 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Room Standard with Garden View

  • 398 sq ft
  • Sleeps 4

Room Deluxe with Ocean View

8.0 out of 10
Very good
(1 review)
  • 247 sq ft
  • Sleeps 4

Room Standard with Garden View

  • 398 sq ft
  • Sleeps 4

Room Deluxe with Ocean View

  • 247 sq ft
  • Sleeps 4

Room Superior with Pool View

  • 247 sq ft
  • Sleeps 4

Room Superior with Pool View

  • 247 sq ft
  • Sleeps 4

Superior Garden, 1 King Bed, Non-Smoking

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Garden, 2 Queen Beds, Non-Smoking

8.2 out of 10
Very good
(26 reviews)
  • Garden view
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Ocean, 2 Queen Beds, Non-Smoking

  • Ocean view
  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Pool, 1 King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Pool, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 373 sq ft
  • Sleeps 4
  • 2 Queen Beds

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • Garden view
  • 373 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Playa del Carmen

Located in Playacar, Viva Azteca by Wyndham, A Trademark All Inclusive Resort is adjacent to Playacar Golf Club and within a mile (2 km) of other popular sights like Quinta Avenida. This 4-star property has 339 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Playacar Golf Club - 2 min walk - 0.1 miles
  • Playacar Beach - 6 min walk - 0.4 miles
  • Mayan Ruins of Playacar - 6 min walk - 0.4 miles
  • Quinta Avenida - 2 min drive - 1.1 miles
  • Playa del Carmen Main Beach - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪Turquesa - ‬5 min walk
  • ‪Bar Arrecife - ‬17 min walk
  • ‪Don Rafael - ‬4 min walk
  • ‪Restaurante Miramare - ‬17 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

At Viva Azteca by Wyndham, A Trademark All Inclusive Resort, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, safes, and phones are other standard amenities. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • El Cenote
  • El Nopal
  • II Palco
  • Xul Ha

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bodyboard
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Padel
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,534 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.30 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No rollaway or extra beds are available.

Frequently asked questions

Are there all-inclusive rate plans at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Viva Azteca by Wyndham, A Trademark All Inclusive Resort is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Viva Azteca by Wyndham, A Trademark All Inclusive Resort on Apr 5, 2026 start from $537, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Viva Azteca by Wyndham, A Trademark All Inclusive Resort provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

This property is situated in Playacar, just steps from Playacar Golf Club, and within a 10-minute walk of Mayan Ruins of Playacar and Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Is parking available on site at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, self parking is offered for free at the property.

Is there a spa at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include Thai massages, deep-tissue massages, reflexology, and aromatherapy.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort feature a casino at the property?

No, Viva Azteca by Wyndham, A Trademark All Inclusive Resort doesn't have a casino.

Is there an indoor pool at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Viva Azteca by Wyndham, A Trademark All Inclusive Resort a good place to stay for couples?

This beachfront property offers many amenities for couples such as 4 restaurants and an outdoor pool with some guestrooms featuring a private hot tub.

Are there hot tubs at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

No, but this property does have a sauna.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have a restaurant that serves breakfast?

Yes, Viva Azteca by Wyndham, A Trademark All Inclusive Resort has 4 restaurants, and serves breakfast for a surcharge.

Will Viva Azteca by Wyndham, A Trademark All Inclusive Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Azteca by Wyndham, A Trademark All Inclusive Resort.

Are there connecting rooms at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

The closest major airport to Viva Azteca by Wyndham, A Trademark All Inclusive Resort is Cozumel Intl. Airport (CZM), which is 20.3 mi away (255 minutes by car).

Are there rooms with balconies that I can book at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Yes, every guestroom at Viva Azteca by Wyndham, A Trademark All Inclusive Resort comes with a furnished balcony/patio and some offer ocean and garden views.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Viva Azteca by Wyndham, A Trademark All Inclusive Resort.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 475 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Stayed 10 nights in Dec 2025

6/10 Okay

Jody

Liked: Cleanliness, staff & service
First room was extremely small and bed was hard. They moved us to a new room which was bigger and bed was softer but it shared a wall with the nightly entertainment stage so we heard the loud music until after the show. Not ideal for older people.
Stayed 9 nights in Dec 2025

8/10 Good

bernhard

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Good service. Nice beach. Breakfast needs more sausage varieties.
Stayed 14 nights in Nov 2025

8/10 Good

Tami-Rae

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly staff,
Stayed 9 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 3 nights in Dec 2025

6/10 Okay

Joanne Cora

Traveled with family
Disliked: Amenities
The room we stayed in was very dated.
Stayed 10 nights in Nov 2025

10/10 Excellent

Alena

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2025

10/10 Excellent

Jennifer Ann

Stayed 5 nights in Sep 2025

4/10 Poor

Sandra

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Buffet food was bad. We went out everyday to eat a good meal. Service at the restaurants was slow. It took an hour to get our food. The staff gave better service to the people that were wearing a black bracelet. We paid money too. I don't recommend this place.
Stayed 7 nights in Nov 2025

2/10 Terrible

Sandra

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This resort was a major disappointment. Unless you’re a Black Band VIP, expect second-class treatment from the start. I booked an ocean-view king room through Expedia and was given two queen beds facing nothing but palm trees. The front desk refused to honor my reservation. There are no elevators, the pool closes at 8pm, and the shower drained terribly. The food was mediocre, and only two staff members showed any friendliness; the rest seemed irritated. You’re also not allowed to take buffet food to your room, which is ridiculous. The drinks were some of the worst I’ve had—no premium liquor, watered-down cocktails, and even the non-alcoholic drinks tasted bad. Entertainment was cheesy, and although the bar stays open until 2am, you’re expected to stay quiet or get told off. Most guests were seniors, making the atmosphere dull. You only get one pool towel per day, and the resort feels outdated. Workers were scrubbing tiles in the pool and jacuzzi while people were still in the water. There are no bottled waters, only dispensers, and no ice machines—you have to go to the bar for everything. And unless you’re VIP, forget about poolside drink service. My group will never return, and I wouldn’t recommend this resort to anyone. Save your money and go somewhere that actually values its guests.
Stayed 8 nights in Nov 2025

10/10 Excellent

Charlla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room ,amazing foid& beds great service aimed to please .
Stayed 6 nights in Nov 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very attentive and friendly. The resort is spotless. Beach sitting area is spacious with a ton of beach chairs. Food is ok, but par for the area resorts. Like the fact that reservations are not needed for the specialty restaurants. Will be returning again. Shout out to the entertainment staff and Louis the pool bartender.
Stayed 5 nights in Nov 2025

8/10 Good

Kaleb

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
items stolen
Stayed 5 nights in Nov 2025

10/10 Excellent

Kylie Gwenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Irma Corina

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Juan

Stayed 6 nights in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Radoslava Sharkova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quaint and nice. The staff was great. The beach was awesome!
Stayed 5 nights in Oct 2025

10/10 Excellent

Matthew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely wonderful. The staff was very friendly and accommodating. Everything is very clean. The A/C works great and the beds are very comfortable! Bring a water jug because they don’t use water bottles. They have filtered water dispensers all over. We had no issues with the water. Everything is quick and easy to get to, from the front desk to the beach, it’s a short walk. The pool bar is open 24 hours a day which was nice!! The food was excellent! The breakfast buffet left a little to be desired but the lunch buffet and pool snack bar made up for it. The ocean was incredibly beautiful with lots of activities. The nightly shows were great. The only “downfall” is no drinking in the pool. Their sister resort Viva Maya is a short walk down the road or beach and they have a swim up bar. I highly recommend this resort and look forward to going back next year!! (This is the first time I have ever said that about a resort in my 20 years of traveling to Playa del Carmen!!)
Stayed 7 nights in Sep 2025

10/10 Excellent

Bridgett

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, very accommodating. Good food and drinks. Friendly staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, many activities, great staff, great food!
Stayed 6 nights in Sep 2025

8/10 Good

Katrin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to figure out when and where activities were, for example cooking classes, because the app did not have locations and often incorrect times. Activities also did not have descriptions.
Stayed 6 nights in Sep 2025

10/10 Excellent

Anthony Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place.
Stayed 8 nights in Jul 2025

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The food went from awful to really descent in 24 hrs. Rooms with strong humidity and plumbing issues in the shower and vanity.
Stayed 6 nights in Sep 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

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