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Recent guest reviews

What a terrific place! The staff was warm, attentive and helpful. The rooms were beautiful, clean and the balcony looked right over the ocean. The restaurant associated to the Beach house was wonderful as well. The beachfront location and the location to 5th avenue(main shopping, restaurants etc was a block away. I would absolutely recommend the Thompson Beach House and plan a stay next time.( side note; must not miss The Museum of Natural Wonders. (Large 3 dimensional frescoes that you can take the coolest selfies) 2 block away

Beautiful place, beautiful location, and beautiful staff. Unfortunately I was sick the entire time (flu) and they were so attentive to me. Sent me ginger tea, plenty of ice and fluids - they were fantastic. Hopefully someday I can have a do-over!

The rooms are very nice, and kept clean. The staff was amazing, from front desk to bartenders and waitstaff. The only negative was there was a lot of seaweed during the stay..however that is not the resorts fault. Overall this is a really nice cute hotel.

This hot meet my expectations. When I tell you all this hotel looks exactly like the pictures. It really a very quite place so if you are looking for a party this is not a hotel for but if you are looking for quietness and relaxation this is the perfect place. It is right on the beach. The drinks from the bar are a reasonable price also.

Go every year love to stay here Great service & location is excelente

The hotel is chic urban yet on the ocean with beautiful views. The staff is fantastic, the rooms are clean and very confortable. The food and cocktails are excellent. It is really as good as it gets if you want to stay in Playa del Carmen. We stayed a week and enjoyed every day of it. The hotel next door got noisy a couple of nights during our stay but the staff brought us some ear plugs in less than a few minutes. Great stay. Christian was fantastic.

Beautiful hotel that is centrally located. The staff were excellent and went above and beyond in accommodating us. We'd definitely return!

We enjoyed our stay at the Thompson Beach House. The staff is extremely friendly and helpful. It is a great location for visiting 5th avenue. The beach is small but we preferred the oversized "beds" around the pool. It is nice to have the ability to use their "sister" property a few blocks away. The rooms are very nice. We gave the score of 3 on room comfort not based on interior facilities of the room but on the noise outside. There is construction next door that makes it somewhat difficult to sleep in, if desired. Construction begins around 8am and was still going on at 8pm....every day except Sunday. Obviously, this noise will cease at some point. We also found the poolside music to be quite loud late into the evening. The music provides a great vibe and atmosphere during the day but I would simply recommend starting the music no earlier than 10am and turning off at 10pm. Despite this, I would recommend staying here!

Calle 8 y Playa S/N Playa del Carmen QROO

Hotel highlights

  • Steps from Playa del Carmen Main Beach and Quinta Avenida
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Playa del Carmen, Thompson Beach House is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 4.5-star hotel has 27 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with continental breakfast, available for a fee from 7 AM to 11 AM.


Rooms

Thompson Beach House's 27 individually decorated rooms provide balconies, MP3 docks, and minibars. Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free local calls, ceiling fans, and safes.


Property features

Built in 2016, the brand new Thompson Beach House offers an outdoor pool, a 24-hour fitness center, and a sauna. Parking is USD 15 per night (USD 15 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 220 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach hotel include free WiFi in public areas, free use of bicycles, and free newspapers.

Room options

Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Balcony, Oceanfront

1 King Bed | Sleeps 3

Suite, 1 King Bed, Ocean View

1 King Bed | Sleeps 3

Guest reviews for Thompson Beach House

Everyone (6) Couples (1)
5
Everyone

What a terrific place! The staff was warm, attentive and helpful. The rooms were beautiful, clean and the balcony looked right over the ocean. The restaurant associated to the Beach house was wonderful as well. The beachfront location and the location to 5th avenue(main shopping, restaurants etc was a block away. I would absolutely recommend the Thompson Beach House and plan a stay next time.( side note; must not miss The Museum of Natural Wonders. (Large 3 dimensional frescoes that you can take the coolest selfies) 2 block away

By , from Boston,MA on Mar 2, 2020

Review comment responded on Mar 10, 2020

Dear Moster, We are delighted to learn that you had an amazing moment with us, happy that you had the opportunity to explore Playa del Carmen, very looking forward to welcome you back soon. Best regards,

5
Partner Couples

Beautiful place, beautiful location, and beautiful staff. Unfortunately I was sick the entire time (flu) and they were so attentive to me. Sent me ginger tea, plenty of ice and fluids - they were fantastic. Hopefully someday I can have a do-over!

By on Dec 8, 2019

Review comment responded on Dec 9, 2019

Dear Guest, I am so pleased to know that your recent stay with us was a memorable experience. I will share your wonderful words with the entire team and we hope that we can be your hosts in the near future when you come back to Riviera Maya. Kind regards, Stefano Antoniazzi - Front Office Manager

5
Friends

The rooms are very nice, and kept clean. The staff was amazing, from front desk to bartenders and waitstaff. The only negative was there was a lot of seaweed during the stay..however that is not the resorts fault. Overall this is a really nice cute hotel.

By on May 29, 2019

Review comment responded on Jun 6, 2019

Dear Guest, we appreciate very much your comments on your recent stay at Thompson Playa del Carmen. I will share your review with the entire team. As for the seaweed, the local government is working in a solution on a large scale because is affecting the entire Carribean sea, not just Riviera Maya. We look forward to welcoming you back in the near future. Kind regards, Stefano Antoniazzi

5
Everyone

This hot meet my expectations. When I tell you all this hotel looks exactly like the pictures. It really a very quite place so if you are looking for a party this is not a hotel for but if you are looking for quietness and relaxation this is the perfect place. It is right on the beach. The drinks from the bar are a reasonable price also.

By on Dec 6, 2018

Review comment responded on Dec 12, 2018

Dear Guest, I appreciate the time dedicated to write your opinion regarding your vacations at Thompson Beach House. I am glad that you liked our beautiful property. We really appreciate your comments and we hope you can give us the opportunity to serve you again very soon.

5
Everyone

Go every year love to stay here Great service & location is excelente

By on Jun 30, 2018

5

great hotel downtown in front of the ocean!

Everyone

The hotel is chic urban yet on the ocean with beautiful views. The staff is fantastic, the rooms are clean and very confortable. The food and cocktails are excellent. It is really as good as it gets if you want to stay in Playa del Carmen. We stayed a week and enjoyed every day of it. The hotel next door got noisy a couple of nights during our stay but the staff brought us some ear plugs in less than a few minutes. Great stay. Christian was fantastic.

By , from California on Jan 9, 2018

5
Everyone

Beautiful hotel that is centrally located. The staff were excellent and went above and beyond in accommodating us. We'd definitely return!

By on Aug 19, 2017

5

fall break

Everyone

We enjoyed our stay at the Thompson Beach House. The staff is extremely friendly and helpful. It is a great location for visiting 5th avenue. The beach is small but we preferred the oversized "beds" around the pool. It is nice to have the ability to use their "sister" property a few blocks away. The rooms are very nice. We gave the score of 3 on room comfort not based on interior facilities of the room but on the noise outside. There is construction next door that makes it somewhat difficult to sleep in, if desired. Construction begins around 8am and was still going on at 8pm....every day except Sunday. Obviously, this noise will cease at some point. We also found the poolside music to be quite loud late into the evening. The music provides a great vibe and atmosphere during the day but I would simply recommend starting the music no earlier than 10am and turning off at 10pm. Despite this, I would recommend staying here!

By on Oct 17, 2016

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