Aparthotel

KLR St Martin Boutique by Sercotel

4.0 star property

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Photo gallery for KLR St Martin Boutique by Sercotel

An outdoor seating area with a pool, wooden flooring, and potted plants.
A reception desk with a clock, a vase with flowers, and a framed photo on the wall.
A modern interior with a unique chandelier, large windows, and a balcony with a railing.
A bedroom with a bed, a desk, a TV, and a window with a view of greenery.
A modern living room with a grey sofa, a coffee table, and a stone wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calle 15 Norte between 38 and 40, Playa del Carmen, ROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

Deluxe King

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Doble

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite

  • 753 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, KLR St Martin Boutique by Sercotel is within a 10-minute walk of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 4-star aparthotel welcomes guests with 23 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Mario Villanueva Madrid - 6 min walk - 0.4 miles
  • Quinta Avenida - 8 min walk - 0.5 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Quinta Alegría Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Mariskinky - ‬4 min walk
  • ‪Ah Cacao Chocolate Café - ‬4 min walk
  • ‪De Local - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪Pescadería y Cocktelería El Pirata - ‬2 min walk

About this property

KLR St Martin Boutique by Sercotel

KLR St Martin Boutique by Sercotel features an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Additional amenities include a terrace and laundry facilities.
Each apartment is air-conditioned and has an array of amenities, including a balcony, a safe, and a phone. Guests can expect to find free WiFi and a 32-inch flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries.
Recreational amenities at the aparthotel include an outdoor pool.

Similar properties

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage

Dining

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 90 for adults and MXN 60 for children
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 23 units
  • Built in 2014

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash Breakage deposit: MXN 1000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 90 for adults and MXN 60 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

St. Martin Boutique Hotel Playa del Carmen
St. Martin Boutique Hotel
St. Martin Boutique Playa del Carmen
St. Martin Boutique
The St Martin Playa Del Carmen
The St. Martin Boutique Hotel Aparthotel
The St. Martin Boutique Hotel Playa del Carmen
The St. Martin Boutique Hotel Aparthotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at KLR St Martin Boutique by Sercotel?

KLR St Martin Boutique by Sercotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do near KLR St Martin Boutique by Sercotel?

This aparthotel is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal within a short drive.

Will I be able to park at KLR St Martin Boutique by Sercotel?

Yes, self parking is offered for free at the aparthotel.

Does KLR St Martin Boutique by Sercotel include a casino at the property?

No, KLR St Martin Boutique by Sercotel doesn't have a casino.

Will I find an indoor pool at KLR St Martin Boutique by Sercotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about KLR St Martin Boutique by Sercotel?

Couples staying at this aparthotel will appreciate amenities like an outdoor pool plus some apartments include a pool view and a rainfall showerhead.

Does KLR St Martin Boutique by Sercotel have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does KLR St Martin Boutique by Sercotel have a restaurant that serves breakfast?

Yes, KLR St Martin Boutique by Sercotel serves continental breakfast on weekday mornings for a surcharge from its restaurant.

Will KLR St Martin Boutique by Sercotel allow pets to stay for free?

No, pets and service animals aren't allowed at KLR St Martin Boutique by Sercotel.

Does KLR St Martin Boutique by Sercotel have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

How far is the airport from KLR St Martin Boutique by Sercotel?

The closest major airport to KLR St Martin Boutique by Sercotel is Cozumel Intl. Airport (CZM), which is 21.7 mi away (256 minutes by car).

Can I book a room with a balcony at KLR St Martin Boutique by Sercotel?

Yes, every apartment at KLR St Martin Boutique by Sercotel comes with a balcony and some offer pool views.

KLR St Martin Boutique by Sercotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 74 reviews
Rating 8 - Good. 31 out of 74 reviews
Rating 6 - Okay. 11 out of 74 reviews
Rating 4 - Poor. 8 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Helpful concierge at the desk and close to 5th Avenue, less busy end.
Stayed 8 nights in Apr 2019
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

There was a girl as front desk recepcionist the night I arrive. She was nice, but seemed lost and kind of slow . Other then that really nice hotel. Good location and would stay again.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buen servicio por parte del personal, te proporcionan lo que necesites.
Stayed 3 nights in Mar 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

St Marteen Boutique Hotel

Las habitaciones tienen humedad y los baños muy sucios
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Die Lage war gut, etwas abseits, aber trotzdem schnell an der 5th Strasse. Es ist etwas ringhörig und für warmes Wasser braucht man Geduld. Alles in Allem aber gutes Preis- Leistungsverhältnis. Nettes Personal.
Stayed 14 nights in Jan 2019
Verified review

4/10 Poor

review

Liked: Cleanliness, room comfort
Lots of construction surrounding hotel starts early in morning, shower/water not hot, inflexible staff.
Stayed 1 night in Jan 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Overpriced Construction site

Construction surrounding hotel- starts about 730am. No hot water in shower - warm at best. Checkin staff stick to 3pm checkin and wouldn't allow earlier checkin although rooms available. Normally if you are 2 or 3 hours early and space is available any property will allow you to checkin then. For the price paid, this place is grossly overpriced compared to alternative back street hotels. Rooms were clean and modern - that's the main plus point.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

BETO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion a solo dos cuadras de la 5ta Avenida, habitaciones amplias y muy comodas! Recomendable 100%!
Stayed 7 nights in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The desk staff at St. Martin was exceptional! Susana and Daniela know the area, are a wealth of information, and are a pleasure to deal with.
Stayed 5 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk girls are great. It is a nice boutique hotel.well located.great price
Stayed 7 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice hotel

Good service, nice staff. The rooms and hotel area is nice. The surroundings is not but a short walk and you come to the main street, 5th avenue where it is better. Over all we had a great stay!
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to congratulate Mr. Alfredo at the main desk. He is an outstanding employee. Manager material if you ask me!!! His English is superb and his warm and friendly attitude only added to my stay at the San Martin??? Thank you kindly!!!
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Las personas que trabajan en el hotel son muy agradables y serviciales
Stayed 3 nights in Aug 2018
Verified review

4/10 Poor

Pedro

Disliked: Staff & service, room comfort
Mal servicio, mucho rundown en el hotel, se fue la Liz
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robo

Sufrimos robo de artículos y mal trato de personal, las colchas, sábanas y almohadas olían mal.
Stayed 2 nights in Jul 2018
Verified review

4/10 Poor

Erik

Disliked: Staff & service

Regular

Por el mismo precio hay mejores a los alrededores.
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Erik

Disliked: Cleanliness, property conditions & facilities

Regular

Las regaderas fallan, al ducharse, las sábanas tienen un olor partícular, piden garantía de 500 pesos lo cuál no mencionan en la reservación. No hay platillos para la comida, solo sirven desayuno.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price

Hotel is a no frills deal but overall pretty good for the money. The decor in the front is nice although it is actually surrounded by some not so nice other buildings. Shopping area 5th street is a close walk away. Inside the room wasn't bad. Shower looked remodeled with modern style. Bed a little bit hard but sleepable. If on a budget I'd def stay here again otherwise I'd go to an all inclusive resort.
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

Dunnia

Liked: Cleanliness, property conditions & facilities
Nice hotel BUT don't stay on the second floor above front desk because of the high ceilings there is a horrible echo and we got woken up early every morning by the front desk bell, phone ringing,conversations, etc. Also their hot water wasn't working for the first 2 days there which was a major issue. some of the reviews said they had breakfast cooked fresh daily which was one of the reasons we picked this hotel and that must have changed because all they had was a cold continental type breakfast. All the staff were friendly and helpful...but I would not stay there again due to those issues.
Stayed 7 nights in Jan 2018
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, room comfort

Nice hotel on quiet street

This is a great hotel that is close enough to the beach for a short walk, but far enough away from the clubs and night life to have a quiet night of sleep. The staff is wonderful. Amenities were not like other hotels. They had a coffee maker and cups in our room, but no coffee. In the lobby there is an amazing coffee machine but you have to pay $25-30pesos. Not bad, and definitely worth it! Why it isn’t included though, I’m not sure. Would stay here again when I want quiet.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Andrea Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy bien ubicado, a un precio muy conveniente.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

romy

Liked: Staff & service

Playa del carmen

Buen hotel nuevo pero le falts mas limpieza pueden mejorar
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great positive surprise.

Never been at this hotel before even though I'm in Playa del Carmen every two weeks. It has an excellent price/quality ratio, a nice structure with nice and welcoming personnel. Room was spacious, clean and comfortable. Talking a bit in "picky mood", the only two issues have been the a/c very noisy (the "sleep" button didn't change at all the situation) and the pillow way too soft. While the first it's no longer a problem once you fall asleep, the second it's just a very personal preference so not really a general issue.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Patty

Liked: Cleanliness, staff & service, room comfort

Wifi terrible

La estancia estuvo bien por qué el hotel es lindo, pero el wifi nunca funcionó. Cosa que imposibilita la comunicación con todo el mundo si vienes del extranjero y es la única manera de estar en contacto.
Stayed 6 nights in Jul 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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