The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

2 outdoor pools
Premium Penthouse, 2 Bedrooms | Living area | Flat-screen TV
Interior
2 restaurants, breakfast served
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(7 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Courtyard View

8.8 out of 10
Excellent
(15 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Terrace (1 King Bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1067 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • Partial ocean view
  • 1032 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 961 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 KING BED SUPERIOR COURTYARD VIEW

  • Sleeps 4

1 KING BED DELUXE COURTYARD VIEW

  • Sleeps 2

1 KING BED JUNIOR SUITE

  • Sleeps 4

2 BEDROOM SUITE-1 KING AND 2 QUEEN BEDS

  • Sleeps 6

1 KING BED MEZZANINE RESIDENCE

  • Sleeps 4

1 KING BED 1 BEDROOM SUITE WITH TERRACE

  • Sleeps 4

Room Superior with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 462 sq ft
  • Sleeps 4

Double Suite Classic

  • 570 sq ft
  • Sleeps 4

Room Deluxe

  • 387 sq ft
  • Sleeps 2

Suite Classic

  • 1054 sq ft
  • Sleeps 8

Suite with Partial Sea View

  • 527 sq ft
  • Sleeps 3

Suite with Garden View

  • 968 sq ft
  • Sleeps 3

Suite with Street View

  • 1033 sq ft
  • Sleeps 8

Suite with Street View

  • 516 sq ft
  • Sleeps 4

Premium Penthouse, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

Deluxe Room, 2 Double Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

2BEDRM SUITE-1KG 2QN WHRLPL PARTIAL OCEAN VW

  • Sleeps 6

1 KING BED 1 BEDROOM SUITE PARTIAL OCEAN VIEW

  • Sleeps 4

1KG BED 1 BEDRM SUITE WHRLPL/PARTIAL OCEAN VW

  • Sleeps 4

2BDRM PRESIDENTIAL SUITE W1 KING-2 QUEEN BEDS

  • Sleeps 6

King Mezzanine Room

  • Sleeps 4

2 DOUBLE BEDS DELUXE COURTYARD VIEW

  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, The Fives Downtown Hotel - Curio Collection by Hilton is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Central Square. This 133-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.3 miles
  • Playacar Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Karen's - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪Pollos El Pechugon - ‬1 min walk
  • ‪Fat Tuesday - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

Guests of The Fives Downtown Hotel - Curio Collection by Hilton have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Free valet parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include microwaves, minibars, and coffee makers.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa by The Fives has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site
  • Self parking on site (USD 18 per night)
  • Limited onsite valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 19 to 22 for adults and USD 9.50 to 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cantina El Tigre
  • Fives Rooftop
  • Mercatto

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Shopping
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • Elevator
  • Thin carpet in public areas

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 22 for adults, and USD 9.5 to 11 for children
  • Self parking fee: USD 18 per night
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Is a free cancellation option available at The Fives Downtown Hotel - Curio Collection by Hilton?

The Fives Downtown Hotel - Curio Collection by Hilton provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Fives Downtown Hotel - Curio Collection by Hilton?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel - Curio Collection by Hilton on Mar 27, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Fives Downtown Hotel - Curio Collection by Hilton?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Playacar Beach. You'll also find Mamitas Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is parking available on site at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, valet parking is offered for free at the hotel. Self parking is available for USD 18 per night.

Is there a spa at The Fives Downtown Hotel - Curio Collection by Hilton?

The Spa by The Fives is the hotel's spa and services include Thai massages, hot stone massages, couples treatments, and body wraps.

Does The Fives Downtown Hotel - Curio Collection by Hilton have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, an ocean-view restaurant, and a poolside bar at this hotel.

Does The Fives Downtown Hotel - Curio Collection by Hilton include a casino at the property?

No, The Fives Downtown Hotel - Curio Collection by Hilton doesn't have a casino.

Is there an indoor pool at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Fives Downtown Hotel - Curio Collection by Hilton good for couples?

There are many amenities for couples at this hotel, including an ocean-view restaurant plus some guestrooms feature a private plunge pool and a private outdoor hot tub.

Are there hot tubs at The Fives Downtown Hotel - Curio Collection by Hilton?

No, but guests can enjoy a sauna at this hotel.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, The Fives Downtown Hotel - Curio Collection by Hilton has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Fives Downtown Hotel - Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Fives Downtown Hotel - Curio Collection by Hilton for a fee of USD 25 per pet, per day.

Are there connecting rooms at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Fives Downtown Hotel - Curio Collection by Hilton?

The closest major airport to The Fives Downtown Hotel - Curio Collection by Hilton is Cozumel Intl. Airport (CZM), which is 21 mi away (253 minutes by car).

Are there rooms with balconies that I can book at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Does The Fives Downtown Hotel - Curio Collection by Hilton host weddings?

There are wedding services available at The Fives Downtown Hotel - Curio Collection by Hilton if that's in your vacation plans.

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 731 reviews
Rating 8 - Good. 168 out of 731 reviews
Rating 6 - Okay. 57 out of 731 reviews
Rating 4 - Poor. 27 out of 731 reviews
Rating 2 - Terrible. 38 out of 731 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.
Stayed 7 nights in Nov 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities
I request a full refund. My stay at The Fives was a horrid experience. The environment felt careless and the service fell far below any standard of hospitality. The staff blocked me from receiving my Uber Eats order for no valid reason. The front desk person spoke to me with complete disrespect. The energy of the place felt hostile. I cancelled my extra night because I refused to remain in a space that treats guests this way. I will never return. The Hilton deserves full awareness of how this property represents itself because it damages the reputation of the brand.
Stayed 2 nights in Nov 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service
Great.
Stayed 4 nights in Nov 2025

8/10 Good

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice resort, my favorite part was the infinity pool. I liked the shower. The beds were not as comfortable overall a 4 out of 5
Stayed 3 nights in Nov 2025

8/10 Good

Philip

Stayed 1 night in Nov 2025

10/10 Excellent

Ariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
Stayed 1 night in Nov 2025

6/10 Okay

Dawa

Traveled with group
Good staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashton

Stayed 1 night in Nov 2025

10/10 Excellent

kathleen, Manorville

Stayed 1 night in Nov 2025

10/10 Excellent

casey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The poolbar staff are excellent. Seating is comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

casey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
Stayed 1 night in Nov 2025

6/10 Okay

cory

Traveled with partner
Disliked: Amenities
Room was decent. We had two of three nights with very loud people above us. Called front desk three times, and they were rude and said no one was making noise. The floors are all tile and there are tables and chairs being moved around from 8:00 pm to midnight, then at 5:30 am on. Staff refused to move us. Room was very humid and the sheets felt wet. We could not get the thermostat to work right. Won't be back.
Stayed 3 nights in Nov 2025

10/10 Excellent

jonathon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located for access to 5th avenue and the beach. The suites are well appointed and feel luxurious, which is what I anticipated for a more upmarket stay. The rooftop was amazing with full horizon views of the sea and the city..Again a more upmarket environment. Tastefully laid out around a spa,a restaurant and the most incredible infinity pool.
Stayed 2 nights in Oct 2025

8/10 Good

Wei min

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 1 night in Oct 2025

8/10 Good

Larry

Liked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location nice room-in the middle yet a couple 0f blocks from the sound/noise
Stayed 1 night in Oct 2025

10/10 Excellent

Saliel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time there best place
Stayed 5 nights in Sep 2025

10/10 Excellent

George Xavier, Etobicoke

Stayed 5 nights in Sep 2025

10/10 Excellent

Patricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Sep 2025

8/10 Good

Patrica Costello

Liked: Cleanliness, staff & service
The hotel was just ok. They offered a daily breakfast that was hard to eat. Very limited items and cheap- low quality meats/cheeses.
Stayed 5 nights in Aug 2025

10/10 Excellent

Marcel

Stayed 1 night in Aug 2025

6/10 Okay

Carolyn

Stayed 5 nights in Aug 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location great service
Stayed 10 nights in Aug 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Aug 2025

8/10 Good

Teshia

.
Stayed 2 nights in Aug 2025