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Singular Joy Downtown Residences

3.0 star property

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Photo gallery for Singular Joy Downtown Residences

Outdoor pool, pool umbrellas
Master Suite 3 Bedrooms | Living area | 32-inch Smart TV with digital channels, TV
Massages
Bar (on property)
Master Suite 3 Bedrooms | Down comforters, in-room safe, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

Room options

View all photos for Habitación Deluxe, 1 cama de matrimonio grande

Down comforters, in-room safe, bed sheets

Habitación Deluxe, 1 cama de matrimonio grande

7.6 out of 10
Good
(9 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Down comforters, in-room safe, bed sheets

Superior Suite, 1 Bedroom

7.2 out of 10
Good
(12 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms

Down comforters, in-room safe, bed sheets

Superior Suite, 2 Bedrooms

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite Deluxe

Down comforters, in-room safe, bed sheets

Suite Deluxe

  • 376 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite Superior

Down comforters, in-room safe, bed sheets

Suite Superior

  • 376 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Suite Superior with Street View

Down comforters, in-room safe, bed sheets

Suite Superior with Street View

  • 635 sq ft
  • Sleeps 5
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Singular Joy Downtown Residences is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 17-room, 3-star hotel welcomes guests with a poolside bar, a full-service spa, and an outdoor pool.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Central Square - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪La Caprichoza - ‬4 min walk
  • ‪Mandarina's Cafe - ‬3 min walk

About this property

Singular Joy Downtown Residences

Guests staying at Singular Joy Downtown Residences enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 90 per person one-way. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a terrace and laundry facilities.
Guests can expect to find 32-inch Smart TVs with digital channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes are also included.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Antera Hotel & Residences
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  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,062 reviews
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The price is $102
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Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A poolside bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 90 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Singular Joy Downtown Hotel Playa del Carmen
Singular Joy Downtown Hotel
Singular Joy Downtown Playa del Carmen
Singular Joy Downtown
Singular Joy Residences Carmen
Singular Dream Beach Residences
Singular Joy Downtown Residences Hotel
Singular Joy Downtown Hotel Residences
Singular Joy Downtown Residences Playa del Carmen
Singular Joy Downtown Residences Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Singular Joy Downtown Residences?

Singular Joy Downtown Residences provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Singular Joy Downtown Residences?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Singular Joy Downtown Residences on Jun 4, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Singular Joy Downtown Residences?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Is parking available on site at Singular Joy Downtown Residences?

No, there isn't parking at this hotel.

Is a spa located at Singular Joy Downtown Residences?

There is a full-service spa available for guests to enjoy and services include massages.

Does Singular Joy Downtown Residences have a casino on the premises?

No, Singular Joy Downtown Residences doesn't have a casino.

Will I find an indoor pool at Singular Joy Downtown Residences?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Singular Joy Downtown Residences?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a full-service spa.

Are there hot tubs at Singular Joy Downtown Residences?

No, there isn't a spa tub at this hotel.

Does Singular Joy Downtown Residences have a restaurant that serves breakfast?

No, Singular Joy Downtown Residences doesn't have a restaurant that serves breakfast.

Does Singular Joy Downtown Residences allow pets to stay for free?

No, pets and service animals aren't allowed at Singular Joy Downtown Residences.

Are there connecting rooms at Singular Joy Downtown Residences?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Singular Joy Downtown Residences?

The closest major airport to Singular Joy Downtown Residences is Cozumel Intl. Airport (CZM), which is 22.2 mi away (257 minutes by car).

Are there rooms with balconies that I can book at Singular Joy Downtown Residences?

Yes, some guestrooms at Singular Joy Downtown Residences offer a balcony and may feature city views.

Singular Joy Downtown Residences Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 197 out of 399 reviews
Rating 8 - Good. 87 out of 399 reviews
Rating 6 - Okay. 51 out of 399 reviews
Rating 4 - Poor. 28 out of 399 reviews
Rating 2 - Terrible. 36 out of 399 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Silviya

Liked: Cleanliness, amenities, property conditions & facilities
Very good place
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Swetalina

Liked: Cleanliness, amenities, property conditions & facilities
It was a cozy 1 bedroom apartment very clean and you have all essentials. The front desk is really helpful and kind
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Miguel A

Liked: Amenities
Excelente!
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Elin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty towels and extremely loud from the nearby clubs. Felt like the whole room was shaking until 4 am. Stayed at the first floor.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always a great stay, it is not a quiet property its more for the younger party crowds
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Conveniently located between Cancun and Tulum.
Stayed 6 nights in Nov 2023
Verified

2/10 Terrible

Dayan

They didn’t
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it.
Stayed 11 nights in Aug 2025
Verified

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay near down town playa del Carmen
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and one street away from 5th street !
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to the amenities, beach and ferry.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

MARCELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to everything and the view was breathtaking
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT LOCATION
Verified

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place.walking distance to everything.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay at this location when I travel in the area.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was spacious and comfortable and the rooftop pool and hot spa were excellent.
Verified

10/10 Excellent

Ernixh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Nice pool rooftop and very clean.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

victorino

Liked: Cleanliness, staff & service, property conditions & facilities
The property is super clean
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Great value! Awesome rooftop pool!
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

ROSA I

Disliked: Cleanliness, amenities, property conditions & facilities
The room was missing a hair dryer & I reached out to the front desk, the cleaning staff & they said to contact the owner but the owner never answered my messages. The room was neglected, the sheets weren’t changed, they never cleaned our room in a week stay.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place to reside and I would always come back here again love this place and very safe and right at the heart of everything around. The surprise is that once you are in your room it’s completely quiet
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Safe, luxury, confortable and good price
Stayed 1 night in Sep 2023
Verified

8/10 Good

rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location 1 street away from the ocean and from 5th Ave the main areas for shopping, nightlife, dinning and bus station. Only downside was construction across the street and can hear the nightclubs music as it’s half a block away
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

karina

Liked: Cleanliness, staff & service
The room was pretty small but very close to all the major shopping areas. Everything was so close by. There are clubs close by and the music is pretty loud which to me it wasnt much of a problem since I knocked out quick. The only issue was the AC, the room was pretty hot and Ac didnt cool enough.
Stayed 2 nights in Jul 2025

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