Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
VIP Access

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Premium Suite, 1 Bedroom, Oceanfront (Master) | Living area | 55-inch LED TV with cable channels, TV
Property amenity
Front of property
Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(48 reviews)
  • 263.18 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 263.18 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 425.18 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 425.18 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(44 reviews)
  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(72 reviews)
  • 519.91 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 1020.55 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 561.67 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 1057.02 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is next to popular attractions like Playa del Carmen Main Beach and Mamitas Beach. This 287-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Central Square - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Are there all-inclusive rate plans at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive has all inclusive rates that come with all meals and many onsite activities included.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Jul 2, 2025 start from $250.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Mamitas Beach, and within a short walk of Quinta Avenida. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Is parking available on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Bicycle parking is also available for guests.

Is there a spa available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, couples treatments, and body wraps.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a casino at the property?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This adults-only hotel offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and 6 restaurants.

Are there hot tubs at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, but guests can enjoy a steam room at this hotel.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant with a breakfast menu?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a restaurant that serves breakfast.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive though service animals are welcome.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

The closest major airport to Wyndham Alltra Playa del Carmen Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Are there rooms with balconies at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy ocean or city views.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1515 out of 2652 reviews
Rating 8 - Good. 650 out of 2652 reviews
Rating 6 - Okay. 277 out of 2652 reviews
Rating 4 - Poor. 102 out of 2652 reviews
Rating 2 - Terrible. 108 out of 2652 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
No hot water in the shower. No beach, a little sand and then rocks. Best you could do is walk ankle deep, no more. Seaweed everywhere! Tried to upsell us on a room, bunch of BS. Avoid at all costs! We will never visit this property again!!
Stayed 7 nights in Jun 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Near downtown playa del Carmen. Right on the beach unfortunately it was sargasso season I know it would have been beautiful otherwise.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Jose

Stayed 3 nights in May 2025

10/10 Excellent

Joseph Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 4 nights in Mar 2025

10/10 Excellent

Audi Ela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is so much more fun then people think…I went on a girls trip here, and we struggled to find something bad about this resort. There was always something planed and to do. The service was out of this world and the food was to die for 10/10
Stayed 4 nights in Mar 2025

8/10 Good

Bruce

Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the accessibility to 5th Avenue and the entire staff team
Stayed 5 nights in Mar 2025

10/10 Excellent

Rajani

Liked: Staff & service
Stayed 4 nights in Mar 2025

4/10 Poor

Isac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the quick walk to the pier to catch the morning sunrise! Buffet lunch and dinner options were average but enjoyed the breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Todd James, Fate

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time at this hotel. Staff was excellent! It is a very short walk to 5th street where all the action is. Had a great time and loved all the activities the hotel had throughout the day! I highly recommend this hotel!
Stayed 7 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for our honey moon
Stayed 6 nights in Dec 2024

8/10 Good

Troy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice property. The food was awesome, the staff were great! It did however lack lounge chair availability and does not have much of a beach, and what they do have is not private.
Stayed 6 nights in Mar 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Hospitable. Friendly staff. Excellent food.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay. The staff were very polite and helpful. We changed our room after the first night as it overlooked the street and so it was too loud for our liking. The front desk staff clearly explained additional charges we would incur and were patient while we decided what room selection would be best for us. The hotel was clean and the staff were visibly taking care of the property throughout my stay. The food at the buffet was very good. I preferred the Mexican and Italian dining options over the steakhouse. The blended drinks offered were delicious! It was great to have the rooftop pool to go to if we needed a break from the active nature of the main pool. I enjoyed the north beach as the breeze and the sound of the waves was relaxing to me. The shoreline is rocky but there were some rock-free areas where I could walk in the water. We booked a tour to Tulum through a representative at the hotel who was respectful and kind. She even let me use her phone to confirm our transfer back to the airport! We did encounter one representative whose sales tactic was more pushy which led us not to book with him. The evening entertainment was great. There were activities going on at the main pool during the day like volleyball, orchestrated games/challenges, water aerobics, and music. I highly recommend this resort.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christina Louise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not be disappointed at your stay here. Staff is AMAZING!! Everyone was so wonderful and fun. Shout out to Misty, Jose, Duelce, and I know I’m missing many more but ya’ll are the BEST! This hotel offers so many activities and entertainment. There are many restaurant choices and you’re always greeted by fantastic service, shoutout to Rafael at Brasas restaurant. The adult vibe is great, so many ppl from all over the world here to meet and that says a lot. The will be a vacation you will not be disappointed with when staying at this resort
Stayed 3 nights in Mar 2025

8/10 Good

James

Liked: Property conditions & facilities
Nice.
Stayed 9 nights in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area very pleasant staff.
Stayed 7 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 5 nights in Mar 2025

10/10 Excellent

Ellen

Stayed 5 nights in Mar 2025

4/10 Poor

Stephen, wellington

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
This is a hotel not for relaxing. It is loud, the pool area is too crowded to even find a chair, and the beach non-existent - zero sand, tiny and covered with sea weed. The food, except for breakfast, borders on the inedible. Waiters are rude and unhelpful. I would never return and am shocked Wyndham allows its b=name on the property. The room - an alleged suite - was huge. But NO sofa, NO desk, NO normal closet - just empty space. NO place to sit and read.
Stayed 4 nights in Mar 2025

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was perfect except the massage. They need more experience. Everything else was amazing.
Stayed 4 nights in Mar 2025