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Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property

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Outdoor pool, pool umbrellas, sun loungers
12 restaurants, lunch, dinner served; international cuisine
Lobby
Exterior
Free minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪6 min walk‬
  • Place, Paradise Beach
    ‪9 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

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About the neighborhood

Playa del Carmen

Playa Paraiso Golf Course is a short stroll from Iberostar Waves Paraíso del Mar - All Inclusive, and other popular attractions like Maroma Beach are within a 15-minute drive. This 388-room, 4.5-star resort has a golf course, a full-service spa, and 12 restaurants. It's connected to the convention center in central Playa del Carmen, and a short drive from Paradise Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Paraiso Golf Course - 6 min walk - 0.4 miles
  • Paradise Beach - 9 min walk - 0.5 miles
  • Nicklaus Design Golf Course - 16 min walk - 0.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.5 miles
  • Maroma Beach - 8 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪La Laguna - ‬2 min drive
  • ‪Lobby Bar Acuarium - ‬6 min walk
  • ‪Restaurante La Plaza - ‬3 min walk
  • ‪Alberca - Pool - Bar - ‬4 min drive
  • ‪La Fuente -Lobby Bar - ‬3 min walk

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Guests of Iberostar Waves Paraíso del Mar - All Inclusive have access to a golf course, a full-service spa, and a nightclub. If you plan to drive, free valet parking is available. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this all-inclusive resort include an outdoor pool, a children's pool, and a gym.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities.
Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Exterior
Iberostar Waves Paraíso Beach - All Inclusive
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  • Hot tub
  • Breakfast included
  • All inclusive
8.2 out of 10, Very Good, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Frequently asked questions

Is free cancellation available at Iberostar Waves Paraíso del Mar - All Inclusive?

Iberostar Waves Paraíso del Mar - All Inclusive provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to see close to Iberostar Waves Paraíso del Mar - All Inclusive?

This resort is located in Playa del Carmen, a short 8-minute walk from Paradise Beach and also 13 minutes on foot from Playa Paraiso Golf Course. You'll also find Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya within a short drive.

Is parking available on site at Iberostar Waves Paraíso del Mar - All Inclusive?

Yes, valet parking and self parking are offered for free at the resort. Bicycle parking is also available for guests.

Is there a spa at Iberostar Waves Paraíso del Mar - All Inclusive?

Spa Sensations is the resort's spa and services include sports massages, beach massages, reflexology, and aromatherapy.

Does Iberostar Waves Paraíso del Mar - All Inclusive have a casino?

No, Iberostar Waves Paraíso del Mar - All Inclusive doesn't have a casino.

Will I find an indoor pool at Iberostar Waves Paraíso del Mar - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Iberostar Waves Paraíso del Mar - All Inclusive good for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, an outdoor pool, and 12 restaurants.

Does Iberostar Waves Paraíso del Mar - All Inclusive have a hot tub?

Yes, this resort has a spa tub.

Does Iberostar Waves Paraíso del Mar - All Inclusive have a restaurant with a breakfast menu?

Yes, Iberostar Waves Paraíso del Mar - All Inclusive has 12 restaurants, and serves free buffet breakfast each morning.

Will Iberostar Waves Paraíso del Mar - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Iberostar Waves Paraíso del Mar - All Inclusive.

Are there connecting rooms at Iberostar Waves Paraíso del Mar - All Inclusive?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Iberostar Waves Paraíso del Mar - All Inclusive?

The closest major airport to Iberostar Waves Paraíso del Mar - All Inclusive is Cancun Intl. Airport (CUN), which is 22.7 mi away (29 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 17.5 mi away.

Are there rooms with balconies that I can book at Iberostar Waves Paraíso del Mar - All Inclusive?

Yes, every guestroom at Iberostar Waves Paraíso del Mar - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Iberostar Waves Paraíso del Mar - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Iberostar Waves Paraíso del Mar - All Inclusive.

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John David

Liked: Cleanliness, amenities, property conditions & facilities
Staff members amazing
Stayed 4 nights in Jan 2026

8/10 Good

Monte

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was good. Can accommodate three beds with couch. Food was ok. Beach is fine a bit rocky
Stayed 5 nights in Dec 2025

10/10 Excellent

Tracy Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
We have traveled over the holidays twice to Iberostar Del Mar Cancun. We find it to be clean, food options are great. Accommodations for gluten free and vegan are becoming more available. The tropical environment of the resort is fantastic. But what makes this place so special, is the staff. They are friendly, helpful, and make you feel like family. Highly recommend. The on sight nightly shows and lobby activities make it fun.
Stayed 7 nights in Dec 2025

8/10 Good

Mesut

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Damian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic and will be coming back!!
Stayed 7 nights in Dec 2025

8/10 Good

Aarty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort grounds were beautiful with lots of wildlife - this was the highlight. Staff service was a little slow but all extremely friendly and overall very good however we were disappointed that they placed our family of 11 across the resort in different buildings despite our multiple requests and advanced attempts to have us placed together. We were luckily placed near our aging parents so we were able to help them. There are some things I wished we knew in advance though. 1) There is no hot tub. 2) While the resort common areas are modern, the rooms are a little old. Our bathroom reflected more of a 3-star hotel. 3) food was ok, and not as good as at other luxury all inclusive hotels. The buffet gets old quick and we found ourselves going to the beach or “the mall” for our lunches. The Japanese place is the best. 4) Two people in our family had a gluten allergy and there were always options for them. 5) one of the reasons we chose this hotel was because we were offered two resort credits at booking: $500 and $300. There was no information provided and we had assumed we could use that credit for anything - it is instead doled out as $25 coupons and to use one $25 coupon, you need to spend $100. It is a scam as everything at the hotel is extremely overpriced. 6) there is a constant undertone of the hotel trying to upsell from before you arrive with room and then even different hotel upgrades, to private dinners. And then there is the timeshare pitch; it felt gross…
Stayed 7 nights in Dec 2025

6/10 Okay

Krysta L

Traveled with family
Liked: Cleanliness
rooms with bathroom were aged. the à la carts are not different restaurants they are just closed down buffet spots. every place looked exactly the same. it was a linear resort. nothing for teens. activity staff were moderate. xmas buffet was great. breakfast buffet was excellent. other buffet were moderate.
Stayed 7 nights in Dec 2025

10/10 Excellent

Chandralekha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very much satisfied with this service over all
Stayed 6 nights in Dec 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities
we had a great time! the tiered system is a bit strange, and I wish they had given us ample opportunities to change big bills so we could consistently tip staff - but other than that we are very happy with our vacation and will be returning as soon as we are given the chance.
Stayed 6 nights in Dec 2025

8/10 Good

saeid

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall very good resort, just a bit too big.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jayme

Stayed 7 nights in Nov 2025

6/10 Okay

Elisenda

Traveled with partner
Disliked: Staff & service
The service refused to turned our credit into ibero cash so we can use it at gift shops or services. We lost our credit. Front desk refuted to notify us that our taxi was there to pick us up for airport transportation. We had to call a taxi and lost our already paid airport transportation.
Stayed 4 nights in Dec 2025

4/10 Poor

Rahul

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Room were well cleaned, but the room lamps had spots on them. I paid the price compared to Selection / Lindo but got the lowest standard rooms -> wave and Lindo. The food was mediocre at the best. Keep in mind one cannot use Selection and Lindo amenities. Cancun is quite over rated in my opinion.
Stayed 4 nights in Nov 2025

4/10 Poor

Angel

Traveled with family
Disliked: Cleanliness, amenities
Staff lacking professionalism, not friendly
Stayed 4 nights in Nov 2025

10/10 Excellent

Dimitre

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Massive hotel with great amenities for the kids and a really nice beach.
Stayed 8 nights in Nov 2025

10/10 Excellent

markus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely the best housekeeping services I have experienced in 20 years. Wonderful lady and 110% service driven.
Stayed 10 nights in Nov 2025

8/10 Good

Dantrell

Stayed 4 nights in Nov 2025

8/10 Good

Goran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pushing too much for time share
Stayed 7 nights in Nov 2025

10/10 Excellent

Sergio

Stayed 4 nights in Nov 2025

8/10 Good

Alex K

Liked: Cleanliness, amenities, property conditions & facilities
Good family resort.
Stayed 10 nights in Nov 2025

10/10 Excellent

Lino Antonio, River Edge

Stayed 4 nights in Nov 2025

6/10 Okay

Delia Beatriz

Stayed 6 nights in Nov 2025

10/10 Excellent

Arthur, South Gate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get away and relaxation. Aspiring views of jungle wildlife, crystal clear private beach.
Stayed 6 nights in Nov 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not very good at all. Very bland and my daughter and I ended up getting food poisoning one night. Beds were very hard and pillows were lumpy. Other than that the resort was beautiful and staff were very friendly. Lots of cool animals all around as well.
Stayed 5 nights in Nov 2025

10/10 Excellent

Murray

Stayed 7 nights in Nov 2025

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