Hotel Real del Mayab

2.0 star property
Hotel with a 24-hour front desk, a quick walk to Quinta Avenida

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Photo gallery for Hotel Real del Mayab

Interior
Fridge
Interior
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 3 Sur #153, between Av. 10 y Av.15, Col. Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪18 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Playacar, Hotel Real del Mayab is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Central Square. This 11-room hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Maritime Terminal - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 13 min walk - 0.7 miles
  • Mamitas Beach - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Burger Playa - ‬3 min walk
  • ‪Tributo Restaurante & Bar - ‬4 min walk

About this property

Hotel Real del Mayab

Hotel with a 24-hour front desk, a quick walk to Quinta Avenida
Guests staying at Hotel Real del Mayab enjoy free WiFi in public areas, laundry facilities, and a garden. Self parking is available for USD 3 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Refrigerators, ceiling fans, and hair dryers are also available.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3 per day)
  • Limited onsite parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Renovations and closures

This property is closed from July 7 2025 to December 31 2025 (dates subject to change).

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 3 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Real Mayab Playa del Carmen
Real Mayab Playa del Carmen
Hotel Real Del Mayab Riviera Maya/Playa Del Carmen, Mexico
Hotel Real del Mayab Hotel
Hotel Real del Mayab Playa del Carmen
Hotel Real del Mayab Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Hotel Real del Mayab?

Hotel Real del Mayab offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do around Hotel Real del Mayab?

This hotel is situated in Playacar, just steps from Quinta Avenida and Playa del Carmen Maritime Terminal, and within a short walk of Playa del Carmen Main Beach. You'll also find Playacar Beach and Playacar Golf Club within a short drive.

Is parking available on site at Hotel Real del Mayab?

Yes, parking is offered for USD 3 per day.

Does Hotel Real del Mayab feature a casino on the premises?

No, Hotel Real del Mayab doesn't have a casino.

Will I find an indoor pool at Hotel Real del Mayab?

No, there is no indoor pool at this hotel.

Is Hotel Real del Mayab good for couples?

Couples staying at this hotel will appreciate amenities like a garden and a 24-hour front desk plus some guestrooms include city views.

Does Hotel Real del Mayab have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Real del Mayab have a restaurant with a breakfast menu?

No, Hotel Real del Mayab doesn't have a restaurant that serves breakfast.

Will Hotel Real del Mayab allow pets to stay free of charge?

No, pets aren't allowed at Hotel Real del Mayab though service animals are welcome.

Are there connecting rooms at Hotel Real del Mayab?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Real del Mayab?

The closest major airport to Hotel Real del Mayab is Cozumel Intl. Airport (CZM), which is 21.9 mi away (256 minutes by car).

Are there rooms with balconies at Hotel Real del Mayab?

No, there aren't any guestrooms with balconies at Hotel Real del Mayab.

Hotel Real del Mayab Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 379 reviews
Rating 8 - Good. 120 out of 379 reviews
Rating 6 - Okay. 22 out of 379 reviews
Rating 4 - Poor. 4 out of 379 reviews
Rating 2 - Terrible. 5 out of 379 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deepak

Stayed 1 night in Dec 2024

8/10 Good

Timothy

Liked: Amenities, property conditions & facilities
The good: - great location, right next to the Quinta Avenida (main pedestrian street) - room and beds were basic but nice enough - air conditioning, wi-fi, cleaning service - inexpensive The not-so-good: - The front desk is not 24-hour, contrary to what is claimed on Expedia. Office hours are from 7 AM to 9 PM. That is according to the sign on the door. But even that is not respected, because when I arrived to check in at 7 PM, no one was there. The door gives a phone number for outside those hours, but when I called it and asked about the hotel, the person who answered didn't seem to know what I was referring to. - Insects (cockroaches) occasionally make their way into the rooms. - The building has an open ceiling, so it can be noisy. Expect to hear loud planes flying overhead (there is a small airport nearby), as well as what sounded like a rooster, crowing every morning.

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Basic clean hotel close to the ferry dock and bus depot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and great value

Conveniently located about a 5 minute walk from the ADO bus station. Clean, comfortable, secure rooms. Friendly service. I liked that there was a safe in the room to keep valuables. It's in a quiet area , but close enough to easily get to bars and restaurants. The restaurant right next door serves a very good breakfast for a great price.
Stayed 2 nights in Jul 2024

8/10 Good

Karelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy limpio y personal muy amable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sanja

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very simple, clean and quiet hotel with great location.
Stayed 4 nights in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service
The staff was very good but the shower was terrible. Water pressure was low and it came out either very hot or cold no in between.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bob G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good, bed was comfortable and for being so close to the action was very quiet. Had a great stay.
Stayed 2 nights in Mar 2024

8/10 Good

Jana

Liked: Cleanliness

Just enough.

Nice stay, if you just want a clean room to sleep in. No hot water, but worked out ok, I was surprised I could take it. Lol. Very low wifi so can’t hook up Roku to tv. Bed was adequate. Best part, you walk out your door and your at everything. They say there’s breakfast but yet to find it. They do have a fridge hidden inside cabinet. Oh and a lovely bird hidden in tree within garden that caws everyday, that was cool! If need be would stay again.
Stayed 3 nights in Mar 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Olena

Liked: Cleanliness, staff & service
Stayed 10 nights in Nov 2023

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente staff , amigables y muy serviciales y muy limpio , muchas gracias
Stayed 2 nights in Nov 2023

2/10 Terrible

Norma

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing about the picture on rhe website terrible very disappointed
Stayed 3 nights in Aug 2023

10/10 Excellent

Cristhy

Liked: Cleanliness, staff & service, property conditions & facilities
All the necessary things we need for our activities.
Stayed 3 nights in Jul 2023

8/10 Good

Deepa

Traveled with family
Liked: Cleanliness, staff & service
Close to 5th avenue, beach is walkable. Only problem we had is the bathroom shower, water pressure is very very low.
Stayed 5 nights in Jun 2023

10/10 Excellent

Paula

Stayed 2 nights in Jun 2023

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Minghui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay

Go location! The room is clean. I would like to return
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and warm staff and very accommodating. I had to store my luggage in their office so I could catch the very early tour to Chichen Itza. The staff waited until I returned at 10PM and finally checked in. They wanted to make sure I was settled and okay. What excellent and caring service! I would definitely stay again!!
Stayed 4 nights in Dec 2022

8/10 Good

Elena

Stayed 3 nights in Oct 2022

10/10 Excellent

yaling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite area, nice staff, cool ac, convenient location
Stayed 5 nights in Sep 2022

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price for location

The staff was very helpful and accommodating! I was able to arrange an early flights, on-site parking was easy, and when the aircon in my room didn't work, they were able to switch me to a different room. This hotel was a great deal for the price: taxi stand right outside, and a quick 5 minute walk to the beach and 5th avenue.
Stayed 8 nights in Sep 2022

10/10 Excellent

Siddhartha, Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked inside the main road, it's quiet, affordable and close to everything - bus, ferry, and the market. The receptionist is very helpful and she gave the best recommendations.
Stayed 2 nights in Jul 2022

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