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Grand Mayan

4.0 star property

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Exterior
Exterior
Exterior
Terrace/patio
Family Studio Suite | Terrace/patio

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Explore the area

View in a map
C. Federal Cancun Playa del Carmen Km.52, Playa del Carmen, QROO, 77710
  • Place, Paradise Beach
    ‪11 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪19 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Studio Suite

Family Studio Suite | Terrace/patio

Family Studio Suite

  • Garden view
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Grand Mayan places you next to Nicklaus Design Golf Course and within 2 miles (3 km) of Playa Paraiso Golf Course. This 2-room, 4-star hotel has 4 outdoor pools along with private in-room plunge pools and 10 restaurants.

What's nearby

  • Paradise Beach - 11 min walk - 0.6 miles
  • Nicklaus Design Golf Course - 16 min walk - 0.9 miles
  • Playa Paraiso Golf Course - 19 min walk - 1.0 mile
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 1.1 miles
  • Maroma Beach - 12 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪La Laguna - ‬8 min drive
  • ‪Restaurante La Plaza - ‬7 min drive
  • ‪La Fuente -Lobby Bar - ‬7 min drive
  • ‪Star Café - ‬7 min drive
  • ‪Lobby Bar Acuarium - ‬15 min drive

About this property

Grand Mayan

Guests of Grand Mayan have access to a full-service spa, 4 outdoor pools, and a 24-hour gym. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas and laundry facilities.
Guests can expect to find free WiFi. Private plunge pools, indoor private hot tubs, and furnished balconies are also available. Change of towels is available on request.
4 outdoor swimming pools are on site along with a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Brio. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Private plunge pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • Private plunge pool

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Frequently asked questions

Are free cancellation options available at Grand Mayan?

Grand Mayan provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see around Grand Mayan?

This hotel is located in Playa del Carmen, just steps from Nicklaus Design Golf Course. You'll also find Paradise Beach and Playa Paraiso Golf Course within a short drive.

Is parking available on site at Grand Mayan?

No, this hotel doesn't offer parking.

Is there a spa available at Grand Mayan?

Brio is the hotel's full-service spa and services include deep-tissue massages.

Does Grand Mayan include a casino?

No, Grand Mayan doesn't have a casino.

Is there an indoor pool at Grand Mayan?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Grand Mayan good for couples?

There are many amenities for couples at this hotel, including a private plunge pool, a private indoor hot tub, and in-room massages.

Are there hot tubs at Grand Mayan?

No, but this hotel does have a steam room.

Does Grand Mayan have a restaurant with a breakfast menu?

No, Grand Mayan doesn't have a restaurant that serves breakfast.

Does Grand Mayan allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Mayan.

Are there connecting rooms at Grand Mayan?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grand Mayan?

The closest major airport to Grand Mayan is Cancun Intl. Airport (CUN), which is 22.8 mi away (36 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 17.6 mi away.

Are there rooms with balconies that I can book at Grand Mayan?

Yes, every guestroom at Grand Mayan comes with a furnished balcony and some offer garden views.

Grand Mayan Reviews