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Wyndham Garden Pittsburgh Airport

3.0 out of 5.0

Recent guest reviews

Shuttle service was great. Free and quick. The bar was nothing to talk about. They had very little from which to choose and the service wasn’t all That great.

Very personable, friendly staff. Comfortable bed and nice rooms. William, and the rest of the front desk staff were very helpful and took the time to get to know me as I stay here a lot. Great room for a great price!

Overall it was a place to rest your head. This used to be a premium hotel in its day. Front desk person was on her first day, sweet & nice but struggled. The personal don’t wear uniforms, hard to tell who are the staff. The room overall was nice, but there was a plastic ice bucket bag over the smoke detector and ketchup (I hope) all over the wall by the garbage can. Place has potential but needs some TLC.

No problems but not highest quality. If you book thru Orbitz and plan to use extended parking, it will be an extra charge. Used to be free but not anymore. Avoid the extra charge by booking directly with hotel.

This place did the job. I felt safe there and the staff was nice. The room was clean as far as linens, bedding and bathroom goes but there was a musty smell. I’d recommend spending an extra $10-20 and getting a four star place. I’d especially recommend going with a place that has free breakfast!

I used this hotel, due to close proximity to the airport and free shuttle, hotel has bar and restaurant. Shuttle runs every hour, ex drop off, was ex pick up, they showed up, immediately after I called.

We booked this hotel on a very busy weekend for all of Pittsburgh - the price was right and most hotels were sold out. However, it was a pleasant surprise. Yes, the location is odd...after winding around through a large corporate park you wonder if this could possibly be right. There are no restaurants adjacent to the hotel, but the next exit over on the highway has every shopping venue you can imagine, including the popular IKEA. It is very convenient to the highway - took maybe 10-15 minutes to get downtown Pittsburgh. The room was huge and very comfortable. The restaurant lounge was busy, friendly, and open late. We noticed that there was a shuttle available to take hotel guests to the Steelers game as well - what a bonus for them! The hotel was completely full and yet we never heard a sound in our room. We would definitely stay here again.

Many maintenance issues. Had a handicap room, ceramic floor tile in bathroom was loose and moved around under foot (not exactly safe).....show floor was just plain gross....many other maintenance issues to numerous to mention.Setting

This is,obviously an older hotel former motel even that Wyndham took over. Old dated interior awful heating cooling system noisy and old kept us up all night. Pool was opened and it's end of August , outsidempool at that. No breakfast amd just needs major work. Also located in an industrial park so not ideal to find at very late hours.

I have stayed at this hotel 3 times now. It is nothing fancy, but it seems like they are making a real effort to update and upgrade it. It is pleasant and quiet in a nice location close to the airport. They have a shuttle to the airport on demand. The people are pleasant and polite. I recommend it.

The room was clean and comfortable, but the rest of my experience at this hotel was bad to awful. The staff shows the kind of lethargy and indifference that marks very bad management. The problems here were numerous. The restaurant was weird and the food was really bad - my Philly cheesesteak sandwich was dry with very little meat. The bowl of soup was smaller than a usual cup size. I ordered a beer but the workers were so ill-trained that they couldn't figure out how to put the beer on my restaurant tab so they gave me two bills. The shuttle driver was late to pick us up in the morning. He was standing around drinking coffee and chatting with another employee while the lobby filled with nervouse passengers who needed to catch flights. Then, he jammed two loads of passengers in to the shuttle - even having some people cramped in the back with the luggage - which has to be illegal! The Business Center computer was offline and I had to ask three times for someone to fix it. The morning clerk was literally sleeping on a sofa in the lobby and when we tried to wake him so we could check out, he was irascible and wouldn't get up. Several of the staff were foreign-born, which would be fine if they had a good command of English, but these did not. The shuttle driver couldn't even identify the luggage by their color because he didn't know the words for the colors. The waiter in the restaurant didn't understand when I asked him to wrap my leftovers. Stay somewhere else!

Beds were stained with yellow.pool was not open.bathroom towels were dirty.coffee pot was used. The remote was held together with hairy duck tape.one of the worst places I have stayed in.

Arrived at 1:30 am, received by a smoking staff telling me how "f&king" beautiful latinas were. The hotel stinks like wet dog. The room's AC was off, sonó arrived to a 85 degrees stinky room and the AC was so noisy that I could not hear the tv. To top things, breakfast is. Not included. Lucky that I had to be there just 5 hours.

The hotel is a little hard to find. The internet was out, so all their computers did not work. My first room was clean and nice, however the AC did not work. So they moved me to another room. Since the internet was out, I had to pay cash for dinner, no problem. And during the night, the front desk gave my room to someone else, not knowing that I was in it. That woke me up and it was a little difficult getting back to sleep. So overall it was not my most pleasant stay in a hotel. I must say that the staff was nice and accommodating.

If you're looking for an inexpensive stay with good, kind staff - this is an ok place close to the airport. Staff let us check in early and stay late because my elderly mother was with me and I had a couple conference calls to attend to. The hotel itself is a little tired, dirty, and in need of a serious update and maintenance. The ice maker on our floor had its catchbucket caved in and it didn't work. The grout in our bathroom was peeling and moldy. Our desk lamp didn't have a lightbulb. There was trash under the air conditioning unit (obviously no one had gotten under there in a long time)... and, the piece de resistance, we had multiple stink bugs on the window AND a centipede crawled across my mom's bed. Staff was competent, though, and as I said, the price was right.

Good location, rooms could use some soundproofing, but nothing out of the ordinary for a hotel room.

We stayed here a number of times when it was a Four Points by Sheraton and loved the Hotel. The hotel is nice especially for the price but the staff that we met were not professional and were not dressed appropriately for this type of hotel. My wife said she would not feel comfortable staying here by herself. Sadly the occupancy was extremely low and we were the only customers in the restaurant (food was very good). We will give it another chance. It is nice for the price and you can leave your car for free.

Coming from Pittsburgh, take the exit past the hotel and go back. It was confusing finding my way there after it was dark.

Staff not professional appearance but pleasant. New chef and his food is very good. bar staff needs training in customer service

Great staff, room and location! Close to Robinson Mall and Ohio where my boyfriend lives. All around great hotel. Room was clean and bed was super comfy!

1 Industry Lane Pittsburgh PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Wyndham Garden Pittsburgh Airport places you within a 10-minute drive of Moon Golf Club and The Mall at Robinson. This 140-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. It's near the airport and also close to Moon Park.


Dining

This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 5:30 AM to 9:30 AM.


Rooms

All 140 air-conditioned rooms provide coffee makers, free newspapers, and free long-distance calls. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, free bottled water, and ironing boards are also standard.


Property features

Wyndham Garden Pittsburgh Airport features a 24-hour fitness center, free WiFi in public areas, and 6 meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Guest reviews for Wyndham Garden Pittsburgh Airport

Everyone (28) Business (18) Couples (18) Family (16) Friends (8) Other (5)
5

clean and close to airport.

Everyone

Shuttle service was great. Free and quick. The bar was nothing to talk about. They had very little from which to choose and the service wasn’t all That great.

By on Mar 27, 2018

Review comment responded on Mar 27, 2018

Thank your for the Great review. We hope to see you back soon. We are happy your stay was a 5 out of 5.

5
Everyone

Very personable, friendly staff. Comfortable bed and nice rooms. William, and the rest of the front desk staff were very helpful and took the time to get to know me as I stay here a lot. Great room for a great price!

By , from Buffalo on Mar 24, 2018

Review comment responded on Mar 25, 2018

Dear Amity, Thank you for taking time and giving us 5 out of 5 , you feed back motivates our team and we appreciate it. We look forward to see you soon.

3
Everyone

Overall it was a place to rest your head. This used to be a premium hotel in its day. Front desk person was on her first day, sweet & nice but struggled. The personal don’t wear uniforms, hard to tell who are the staff. The room overall was nice, but there was a plastic ice bucket bag over the smoke detector and ketchup (I hope) all over the wall by the garbage can. Place has potential but needs some TLC.

By , from Fort Worth, TX on Mar 22, 2018

Review comment responded on Mar 24, 2018

Dear Joe, Thank you for your feed back, we are sorry that we couldnt meet your expectations and we in the process of updating the hotel i am sure on your next visit you will give us 5 star ratings.we appreciate your feed back.

3
Everyone

No problems but not highest quality. If you book thru Orbitz and plan to use extended parking, it will be an extra charge. Used to be free but not anymore. Avoid the extra charge by booking directly with hotel.

By on Mar 21, 2018

Review comment responded on Mar 24, 2018

Thank you for your feed back we appreciate it. regards,

3

good but spend the extra and get better

Everyone

This place did the job. I felt safe there and the staff was nice. The room was clean as far as linens, bedding and bathroom goes but there was a musty smell. I’d recommend spending an extra $10-20 and getting a four star place. I’d especially recommend going with a place that has free breakfast!

By , from Washington DC on Nov 8, 2017

Review comment responded on Nov 19, 2017

Thank you for staying with us and for your kind comments about our staff and the cleanliness of our rooms! We do hope to see you again in the future!

4

great price and ez shuttle service

Everyone

I used this hotel, due to close proximity to the airport and free shuttle, hotel has bar and restaurant. Shuttle runs every hour, ex drop off, was ex pick up, they showed up, immediately after I called.

By , from Morgantown, WV on Oct 11, 2017

Review comment responded on Nov 6, 2017

Thank you for your kind review. We do everything possible to make the guest experience great. Hope to see you back soon.

5

strange location but great stay!

Everyone

We booked this hotel on a very busy weekend for all of Pittsburgh - the price was right and most hotels were sold out. However, it was a pleasant surprise. Yes, the location is odd...after winding around through a large corporate park you wonder if this could possibly be right. There are no restaurants adjacent to the hotel, but the next exit over on the highway has every shopping venue you can imagine, including the popular IKEA. It is very convenient to the highway - took maybe 10-15 minutes to get downtown Pittsburgh. The room was huge and very comfortable. The restaurant lounge was busy, friendly, and open late. We noticed that there was a shuttle available to take hotel guests to the Steelers game as well - what a bonus for them! The hotel was completely full and yet we never heard a sound in our room. We would definitely stay here again.

By , from Ohio on Oct 9, 2017

Review comment responded on Nov 6, 2017

Thank you for the great review. Although we cannot do anything about our location, we will work on the other comments you made.

2

nice hotel setting, looks good from the outside.

Everyone

Many maintenance issues. Had a handicap room, ceramic floor tile in bathroom was loose and moved around under foot (not exactly safe).....show floor was just plain gross....many other maintenance issues to numerous to mention.Setting

By , from Mission, tx on Oct 2, 2017

2

needs major upgrades

Everyone

This is,obviously an older hotel former motel even that Wyndham took over. Old dated interior awful heating cooling system noisy and old kept us up all night. Pool was opened and it's end of August , outsidempool at that. No breakfast amd just needs major work. Also located in an industrial park so not ideal to find at very late hours.

By , from charlotte nc on Sep 3, 2017

Review comment responded on Sep 10, 2017

Thank you for your comments we will address these issues directly and we look forward to seeing you again.

4

last day of my honeymoon

Everyone

I have stayed at this hotel 3 times now. It is nothing fancy, but it seems like they are making a real effort to update and upgrade it. It is pleasant and quiet in a nice location close to the airport. They have a shuttle to the airport on demand. The people are pleasant and polite. I recommend it.

By , from Utah on Aug 17, 2017

Review comment responded on Aug 25, 2017

Thank you for your comments. We are doing everything possible to enhance the guest experience. We hope to see you back to experience the changes we have made.