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Recent guest reviews

I couldn’t understand the front desk staff and repeatedly had to ask her to restate what she tried to say I regards to my room. The security guard standing at the desk with chewing tobacco in his lip coughed a nasty cough and didn’t bother turning his head from my direction. The elevators were filthy. There was a drunken, loud party going on in the lobby. My room smelled like mold. I will never y at a double tree again. This was my first visit to this branch of Hilton and I expected a bit more out of it.

Good location. Not much parking close to the hotel lobby.

The free breakfast was great. food hot and service was excellent very attentive

Close to the city. Perfect for our family after an evening pirates game.!

useless place and staff. useless place and staff. useless place and staff.

Well located. Close to mall, food outlets Poor communication between front desk and housekeeping. Was called 3 times re check out + knocks on door despite informing front desk about check out time Called about lost slippers. Josh promised to call back in 30 mins. Never did!

We were pleasantly surprised that the room was ready for us before the 3pm check in time. The staff was friendly and helpful. I would recommend this hotel to anyone. The warm cookies are just an added bonus.

We did not have a great experience at this hotel. Room was not clean. Found items in bed that were..well gross. Hotel staff was nice though.

When we arrived after midnight we were told that there was “an unexpected maintenance issue” and no rooms were available. Comp rooms at a much lower class hotel were provided. The parking lot full of cars seemed to give witness to the lie about maintenance problems...they overbooked. Unacceptable.

The hotel is old and you it didn’t look or feel clean. The first thing you see is the dirty caret in the elevator. I booked this because it was a Hilton. I should ha e checked to see the area and when it was built.

Excellent stay. Staff and hotel was awesome. Will return to this hotel

The cookies were great, on the positive side. The checkin/checkout experiences were very smooth. We had 2 double beds in the room. One of the beds caused serious allergies for 3 of my family members after using it. On one of the days, when we returned to the room in the evening, the rooms were not made/clean at all. Occasionally one could smell sewage in the room - as if the sink/toilets required thorough cleaning The neighboring room ordered room service and had left the dishes outside the room -- these were not picked up at all for several hours, which was generating bad smell in the hallway.

It is breakfast... g i paid extra for breakfast option. During breakfast they wanted to charge extra saying that while booking breakfast is not included in your room price. but i show $10 price differential and opted for breakfast

Good hotel located close to retail shops and restaurants. Easy access to major highways.

The receptionist was not polite ,saying things negligently asking for payment when we already paid and did not get back to is after we asked him to check about our payment . When we went back to him he checked it and said it was ok . He was not very welcoming and seemed like he is doing me a favor by answering our questions when he had million things to take care of . Bath room is not clean . There is an overpowering odor in the bathroom like some one forgot to take out an old diaper.

We arrived right at check-in and only had a slight wait. Sarah greeted us with a smile and checked us into our room quickly explaining all of the hotel amenities and accommodations!! The warm chocolate chips cookies were nice, my husband loved the pool & hot tub, and the complimentary hot breakfast buffet was absolutely delicious!!! The room was extremely clean and the staff was very friendly!! If I had to critique anything it would be the air-conditioning unit in the room was loud, but not unbearable...... We will definitely be staying here again!!!

Hotel was clean and the room was really nice. Staff was friendly and accommodating. One thing was weird though, there wasn't always someone standing at the front desk, so going up to check in/ ask questions felt weird because I would just be standing there until someone showed up. Otherwise, a really great experience.

Excellent place - location-wise, amenities-wise. Stayed there before and liked it so much, booked the same hotel on the subsequent trip as well.

Mall Blvd Monroeville PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

DoubleTree by Hilton Pittsburgh - Monroeville Convention Ctr places you within a 5-minute walk of Monroeville Convention Center and Monroeville Mall. This 3-star hotel has 191 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All of DoubleTree by Hilton Pittsburgh - Monroeville Convention Ctr's 191 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries.


Property features

At DoubleTree by Hilton Pittsburgh - Monroeville Convention Ctr, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Onsite parking is available for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

One King Bed, Non-Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

King Corner

1 King Bed | Sleeps 2

King Bed NS

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Pittsburgh - Monroeville Convention Ctr

Everyone (14) Couples (11) Business (8) Family (19) Other (3) Friends (2)
1
Everyone

I couldn’t understand the front desk staff and repeatedly had to ask her to restate what she tried to say I regards to my room. The security guard standing at the desk with chewing tobacco in his lip coughed a nasty cough and didn’t bother turning his head from my direction. The elevators were filthy. There was a drunken, loud party going on in the lobby. My room smelled like mold. I will never y at a double tree again. This was my first visit to this branch of Hilton and I expected a bit more out of it.

By on Nov 12, 2019

Review comment responded on Nov 13, 2019

My heartfelt apologies for the disappointment you felt to this branch of Hilton. This is not indicative of our norm and your feedback will be discussed at our next staff meeting. I hope we will get the opportunity to host you again. Warm Regards, William Gilchrist,

5
Family with small children Family

Good location. Not much parking close to the hotel lobby.

By , from NJ on Aug 25, 2019

4
Family

The free breakfast was great. food hot and service was excellent very attentive

By on Aug 19, 2019

4
Everyone

Close to the city. Perfect for our family after an evening pirates game.!

By , from Lewistown on Aug 17, 2019

1
Family with small children Family

useless place and staff. useless place and staff. useless place and staff.

By , from Philadelphia on Jul 29, 2019

4
Everyone

By on Jul 5, 2019

3
Family

Well located. Close to mall, food outlets Poor communication between front desk and housekeeping. Was called 3 times re check out + knocks on door despite informing front desk about check out time Called about lost slippers. Josh promised to call back in 30 mins. Never did!

By on May 12, 2019

2
Everyone

By on Dec 15, 2018

5
Everyone

We were pleasantly surprised that the room was ready for us before the 3pm check in time. The staff was friendly and helpful. I would recommend this hotel to anyone. The warm cookies are just an added bonus.

By , from Wilkes-Barre, PA on Nov 11, 2018

2
Everyone

We did not have a great experience at this hotel. Room was not clean. Found items in bed that were..well gross. Hotel staff was nice though.

By on Aug 18, 2018

DoubleTree by Hilton Pittsburgh - Monroeville Convention Ctr

101 Mall Blvd, Monroeville, PA 15146
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