6/10 Okay
Gregory
Business traveler
Jan 6, 2026
Liked: Cleanliness, staff & service, room comfort
My wife and I were in for an overnight business trip, the front desk and lobby staff were nice. When we entered the room, it was warm and we thought the team heated up for us. I lowered the temp by the wall t-stat as it was 82 degrees. Looking around the room the nightstand on the left side of the bed was pull away from the wall and the receptacle cover was on it and off the outlet. We had been traveling and just wanted to relax so it wasn't a big deal. After about 30 minutes I notice the temp was still high in the room, I went to the in-wall unit and lower the temp on it as well. All through the night we dealt with hot and cold swing as the wall t-stat and the in-wall unit aren't synced. Also, the fan blower fluctuates from quiet to noisy, making it hard to get a good sleep. Please have your team complete quality checks of the rooms before guest arrive to mitigate these issues in advance. No one wants maintenance in their rooms when they are trying to relax or sleep. Also, the lamps and outlet on the left side of the headboard did not work as none of my wife devices charged overnight.
Gregory
Stayed 1 night in Jan 2026