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Capitol Inn & Suites

1.5 out of 5.0

Recent guest reviews

This was a clean economical room with a helpfull staff

just hope i didnt carry home and creepy crawlers, i noticed left over smashed bugs on the wall...cockroaches?? i hope not

We have stayed at this motel several times, even lived there for over a month in one of their family rooms...... The staff has always been professional, and quick to address any issue raised by us.... The rooms are older, and simply furnished, but ALWAYS CLEAN, Showers never seem to run out of hot water...The only complaint I might have is They use chicken gravy during their morning breakfast.... That being said we will continue to stay at The Capitol Inn in the future, if a motel room is needed.......

Easy to check in,the liked my dog, friendly people..

This hotel is all about arriving in the evening and leaving in the morning. The room service was good for three of the four nights but on the one day they only threw the bedspread over the pillows, didn't empty the trash or cleanup what so ever. That cost the good service employee a tip because she was great on the first two nights. Also the pool shown on the web site was empty on the third week of June. Since this trip was three dudes on a fishing trip it worked well for arriving back after a long day and kicking back. Would only recommend for a similar type of trip.

room was clean but needed some repairs ok for one night

This seemed to actually be a weekly rental/residential motel for the down and out. I am quite certain our room was made into a non-smoking room just prior to our arrival. It smelled of tobacco terribly bad and my daughter got an asthma attack just walking in. They had no other rooms and since I booked it on this website they could not give me a refund to go anywhere else. A nice lady came and sprayed about a gallon of deodorizer so then my kid had to sit outside for an hour to with the door and window open to air out the room. The sheets were stained. No coffee. No hairdryer. The shower did not drain properly. A man came "home" in the night and the woman in whatever room he wanted in, did not want to let him in and he took exception to her stubborn ways and expressed his frustration by banging on the door with increasing vigor. We travel to Pierre frequently for soccer and will never stay here again and would never recommend this property for travelers. If you need a cheap place to live in Pierre and have your own coffee maker, it might be ok.

During my stay I experienced the following: >two flies who annoyed me the entire time >two long hairs; one in my bed, one in my towel (sick) >during the day: several children running up and down the stairs while screaming, unsupervised >during the night: drunken rednecks hollering and using swears >extremely low shower pressure >showerhead was very low to the ground, had to bend awkwardly and I'm not very tall

The room was quite clean. However, during the night the stool started leaking and shortly the bathroom was flooded. There was a crack in the tank. Moving at 4:00 in the morning was no fun. We could get W-Fi on the Ipad but the Kindle wireless did not work. Next door there is a gas station with cars coming and going all night plus a train track near the motel, also.

This was the dirtiest hotel I have ever stayed in my life. The room was filled with flies and we found a giant wolf spider. We booked a "family room" that was a smoking room?? It smelled terrible. The floors were filthy, the carpet was pulling away from the walls. The showers leaked all over the bathroom. The "guests" at this hotel partied all night long outside of our room. The pool was black! It was June and hot out and our kids were so disappointed. My 7 year old son, said it all this hotel is gross. They would not provide extra towels, the ice machine was consistently empty, the free hot breakfast was runny liquid eggs and not much else. Drug deal were going down right outside of our room. We had pizza delivered and they sent two people out to ensure they didn't get robbed. I mean it's the ghetto of Pierre, SD which I didn't think existed. Worst hotel ever.

Pretty much bare-bones, but okay for a one night stay. The bed was decent and clean, but the shower door was kind of "scuzzy"......

Quick and easy to check in and got a good nights sleep.

Worst hotel on our trip! Slept in our clothes. Old, not very clean. Paint peeling off the walls, shower stall was rusty & moldy. The location was fine, convenient for our traveling.

I booked at this hotel because somebody sent me a link to a coupon on their website that said their rooms were 20% off for the entire month of December, and the voucher had to be present when you arrived. There's no way to book online from their website, so I used [...]. When I got there, they wouldn't give me the discounted rate; not only that, but the manager talked down to me and made a big deal about how much I could have saved if I had called them directly--not what I want to hear when your advertising has been incomplete and misleading.This hotel is nothing special, but they clearly think they are. The rooms are tiny and cramped, and the heat was stifling, even though I turned it halfway down to cool. They also put little pieces of stained towels in the room with a sign that says "please use these stained but laundry clean towels to remove makeup, clean guns, etc." I can understand not wanting your guests to use the "good" towels to clean their hunting equipment, but what woman wants to clean off her makeup with a towel that has been used for that purpose? That's absolutely tacky, and it's ridiculous to me that this hotel thinks it can talk to its guests that way, as if they are really offering something so fabulous and deigning to let us stay there.To top it all off, I was woken up by a train in the morning; the hotel is right next to the tracks. And the state capitol is not "next door" as the ad describes; this place is pretty much on the edge of town. I'm sure the many other places I could have stayed in Pierre for not much extra money would have been a lot more pleasant.

no comment

Not your 5 star hotel. But there was a bed, bath and tv. Happy that there was a little fridge and a microwave. Definitely get what you pay for.

There was a train track that ran right next to the hotel. Good thing though, since there wasn't a clock to set in the room, the train woke me up at 5:30am- about an hour & 1/2 sooner than I usually get up. Bed was very comfortable, but the shower and heating unit were in pretty bad disrepair.

Upon arrival, the hotel clerk took several personal calls, while we were trying to check in. She made us wait, and listen to her calls which was annoying. She also gave us a room right in front of the handicaped parking spots and said that we could park there, that since this was a family owned motel, it is allowed. I said that is not the case, that it is against the law to park in a handicapped spot no matter where it is located and that we did not want the room then as we requested a room in which our motorcycle could be parked outside the door. She then said she would call the owners and verify if we could park in the stripped safety zone which was near our door. The room was OK, but the bathroom shower was full of mold and mildew inside of the shower and outside. I have photos to show the excessive and unclean shower and will be requesting a refund. Also the outside pool was full of bugs and crickets, which prevented us from swimming.

Comfortable and clean.

In other cities, this hotel wouldn't stand out at all, but in Pierre, there's not a lot of options. The hotel was clean and cheap, with free wifi, free hot breakfast, and a small fitness center. Awesome location, too - just down the street from the state capitol. Overall not a bad place to stay. But if you're looking for a Ritz Carlton experience, don't go to Pierre.

815 E Wells Ave Pierre SD

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Outdoor pool

Within a short walk of South Dakota State Capitol, Capitol Inn & Suites is within 2 miles (3 km) of South Dakota Discovery Center. This 101-room motel welcomes guests with free breakfast and conveniences like an outdoor pool and free self parking. Devil's Gulch is also 1.5 mi (2.4 km) from this Pierre motel.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

All of Capitol Inn & Suites's 101 air-conditioned rooms provide balconies, microwaves, and refrigerators. Guests can expect to find 27-inch TVs. Other amenities include coffee makers, free local calls, and desks.


Property features

At Capitol Inn & Suites, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 2 Double Beds, Kitchenette

Twin 1 | Sleeps 2

Family Room, Multiple Beds

Twin 4 | Sleeps 8

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Capitol Inn & Suites

Couples (9) Business (4) Family (4) Friends (4) Other (2)
3

my stay

Couples

This was a clean economical room with a helpfull staff

By on Mar 4, 2014

2

nothing special

GetawayWithFriends

just hope i didnt carry home and creepy crawlers, i noticed left over smashed bugs on the wall...cockroaches?? i hope not

By on Mar 3, 2014

3

only one complaint

Couples

We have stayed at this motel several times, even lived there for over a month in one of their family rooms...... The staff has always been professional, and quick to address any issue raised by us.... The rooms are older, and simply furnished, but ALWAYS CLEAN, Showers never seem to run out of hot water...The only complaint I might have is They use chicken gravy during their morning breakfast.... That being said we will continue to stay at The Capitol Inn in the future, if a motel room is needed.......

By on Nov 25, 2013

3

nice folks!

Singles

Easy to check in,the liked my dog, friendly people..

By on Oct 18, 2013

3

grear for guys and outdoor folks

GetawayWithFriends

This hotel is all about arriving in the evening and leaving in the morning. The room service was good for three of the four nights but on the one day they only threw the bedspread over the pillows, didn't empty the trash or cleanup what so ever. That cost the good service employee a tip because she was great on the first two nights. Also the pool shown on the web site was empty on the third week of June. Since this trip was three dudes on a fishing trip it worked well for arriving back after a long day and kicking back. Would only recommend for a similar type of trip.

By on Jun 20, 2013

3

average

Couples

room was clean but needed some repairs ok for one night

By on May 19, 2013

1

skivey

Families

This seemed to actually be a weekly rental/residential motel for the down and out. I am quite certain our room was made into a non-smoking room just prior to our arrival. It smelled of tobacco terribly bad and my daughter got an asthma attack just walking in. They had no other rooms and since I booked it on this website they could not give me a refund to go anywhere else. A nice lady came and sprayed about a gallon of deodorizer so then my kid had to sit outside for an hour to with the door and window open to air out the room. The sheets were stained. No coffee. No hairdryer. The shower did not drain properly. A man came "home" in the night and the woman in whatever room he wanted in, did not want to let him in and he took exception to her stubborn ways and expressed his frustration by banging on the door with increasing vigor. We travel to Pierre frequently for soccer and will never stay here again and would never recommend this property for travelers. If you need a cheap place to live in Pierre and have your own coffee maker, it might be ok.

By on Apr 29, 2013

2

run away

BusinessTravelers

During my stay I experienced the following: >two flies who annoyed me the entire time >two long hairs; one in my bed, one in my towel (sick) >during the day: several children running up and down the stairs while screaming, unsupervised >during the night: drunken rednecks hollering and using swears >extremely low shower pressure >showerhead was very low to the ground, had to bend awkwardly and I'm not very tall

By on Jul 18, 2012

2

needs maintenance

Couples

The room was quite clean. However, during the night the stool started leaking and shortly the bathroom was flooded. There was a crack in the tank. Moving at 4:00 in the morning was no fun. We could get W-Fi on the Ipad but the Kindle wireless did not work. Next door there is a gas station with cars coming and going all night plus a train track near the motel, also.

By on Jul 2, 2012

1

stay away, stay anywhere else!

Families

This was the dirtiest hotel I have ever stayed in my life. The room was filled with flies and we found a giant wolf spider. We booked a "family room" that was a smoking room?? It smelled terrible. The floors were filthy, the carpet was pulling away from the walls. The showers leaked all over the bathroom. The "guests" at this hotel partied all night long outside of our room. The pool was black! It was June and hot out and our kids were so disappointed. My 7 year old son, said it all this hotel is gross. They would not provide extra towels, the ice machine was consistently empty, the free hot breakfast was runny liquid eggs and not much else. Drug deal were going down right outside of our room. We had pizza delivered and they sent two people out to ensure they didn't get robbed. I mean it's the ghetto of Pierre, SD which I didn't think existed. Worst hotel ever.

By on Jun 11, 2012